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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 15 reviews

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100%
would recommend
to a friend

Customers are saying

Customers praise the Geek Squad Certified Refurbished Nest Hello Smart Wi-Fi Video Doorbell for its excellent video quality, with many noting clear and crisp picture quality and the ability to easily have conversations through the device. The ease of installation and use are also frequently highlighted as positive aspects. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product and picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest doorbell was fairly easy to install, if you have an existing compatible doorbell and wiring. Picture quality is great, easy to have a conversation with someone at the door, whether your busy in the house or miles away on vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Get you one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, works great, quality of the video feed is great. It was easy to install for me, I am no electrician. It works with the google home in my house. Face recognition can be a hit or miss sometimes. But over all, it knows who the kids are when they come to the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Phenomenal and reliable Nest Doorbell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ever purchasing a Google Nest product and blown away by the reliability of the doorbell. Amazing video quality and the ability to speak with anyone through the doorbell is easy to use. Highly recommend it and going along with the Nest subscription to record any activities of the video history.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Multi purpose Doorbell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like brand new! No issues so far and installation and set up were easy. I use it as a doorbell and front porch security camera. I was out and about while a questionable character came to my door and I was able to send them away from the app on my phone while I was on the other side of town.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Going to be nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got it installed yet but it looks very well built and I bought it geek squad certified so I'm just debating on whether to use a 35 degree wedge or the 15° wedge. After that it shouldn't be much because I also purchased a plate to hide any of the drilling or cutting I have to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Small hurdles on set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hello works great. The app experience is by far the best I've seen. There are limitations to if you do not purchase Nest Aware. Before you buy, make sure your doorbell transformer will support the power requirement on the Nest Hello.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Doorbell, Older Homes Be Aware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the doorbell is excellent and the live video and audio is great! Word of caution, if you live in an older home (1960’s or earlier) your doorbell transformer might not push enough watts so you’ll have to do what I did and replace it. The actual swap wasn’t too hard but finding the transformer was the real issue. The SimpliSafe doorbell doesn’t require that much power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hello

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. A few glitches installing and doorbell chime inside the house doesn't seem to be working but other than that we like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this and works great. I also brought a power charger so i did not have to wire it to previous doorbell

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the doorbell with my existing doorbell was a bit tricky. The quality of the device is great, but you need to sign up for Google Nest’s subscription service to take full advantage of the features:

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this doorbell and the video quality is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy and straight forward. Enjoy using google nest products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . I recommend buying this product ……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome! Love the product. Works as advertised. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it is advertised although i don't feel like I am getting 1080p video live

    I would recommend this to a friend
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