Customers are positive about the Nest Cam Indoor Wired Security Camera's excellent camera quality, ease of use, and straightforward setup. Many also appreciate its night vision capabilities and the wide field of view. However, some customers express concerns regarding app integration and compatibility issues with other Nest products. A few users also mentioned challenges with connection stability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,273 reviews
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Perfect for spying on my dogs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as expected. Great quality image and the sound is clear. Has a good range of view and it wasn’t hard to set up at all. I like the sleek design and how it blends with its surroundings.
I would recommend this to a friend
Pros mentioned:
Night vision
Rated 4 out of 5 stars
i bought two and it looks pretty good
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
so i got two of these new nest cam wired versions, i'm gonna be clear and say that for the price its OK, i do miss the older models that had a better megapixel then these and the images looked better on those when you zoomed in for a close up of a person, but these are not that bad for indoor use but inside of my basement where i have 16 very bright led 5000k led light bars i did experience a lot of banding, now what is Banding You Ask? (Banding) is those black static bars or lines you see scrolling down on your screen whenever someone makes a video with lighting conditions that a camera cant handle and though for cameras like Mirroless, DSLR's and GoPro's you can simply adjust your shutter speed, ISO and Exposure Value (EV) and fix it and if that doesn't work you can go a step further and use ND Filters to fix that. unfortunately this nest cam has its limitations as its intended to be a security camera and nothing more. so adding an ND filter to fix that is not gonna be easy but its possible you just need to make sure not to block the IR sensors for the Night Vision Feature which is super awesome! however if yiu end up using some kind of ND filter and hot glue it on to your nest cam to solve that poor lighting banding issue, you will be sacrificing some of the night vision brightness, in other words the night vision will look a bit darker, i tried this with my go pro hero 10's Polar Pro ND8 filter which solved the banding problem immediately but darkened up the night vision clarity during my testing. i had a video for you guys on that but unfortunately i am limited to images only.
anyways for what it is and for its price this is a great camera,
somethings to be aware of is that these new cameras cannot be accessed from the nest app, they can only be seen from the google home app which does give you access to all your nest cameras but only through the mobile app. you cant see the footage from your pc like you can with the nest website. so please keep that in mind, i also have the yearly nest aware plus subscription so i have the full access to the cameras. you can still save video footage from the camera but now instead of 1 minute video clips like from nest, with google i was able to get a 5 minute clip saved to my smartphone! that's a BIG PLUS!
since i could add the short video i made of this i figured i would add screen shots from it instead. i hope the pictures help with identifying my experience.
anyways that's it for my review.
Hi MrRuiz1983, we truly appreciate your feedback about your experience with using the Nest Cam (indoor, wired), and we’re sorry to learn that your expectations are not met.
We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices.
Also, when you’re selecting a location for your Google Nest camera or doorbell, consider what you want to keep an eye on, things that can block or affect the view, and the Wi-Fi range. Make sure your camera is set up to avoid backlighting, which occurs when a light source shines towards your camera. This makes people and other objects appear dark or blacked out, and video quality will be affected. Night Vision can be affected by nearby objects and those surfaces could reflect infrared light and hamper your camera’s ability to view things in the distance. If you’re getting a lot of glare, try placing your camera a little higher and angle it downward as most Night Vision specific issues are caused by your camera’s infrared light that reflects off a surface near your camera, like a shelf, window, window screen, or wall. Here are some tips that might be helpful: - Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality. - If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view. - Move nearby objects that may reflect the infrared light.
We’d be happy to share your feedback with the right team as we’re always on the lookout for opportunities to improve our products and the services we offer. And if you need further assistance, you’re always welcome to contact us through phone or chat here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Wired Google Nest Cam
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install. Just download the app, connect to your wifi and you are up and running. Picks up sounds great. Has a nice clear picture and wide field of view.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Best in class -Google wins.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was hesitant to buy one of these because the price is a little ridiculous in my opinion. I'm a long time Google lover and have it all pretty much but for one of these to hit $80 on sale when I can get something just as good for a quarter of the price?
I guess it's a question of brand loyalty. I decided to pick it up because I had a couple other cams in our home and I finally upgraded our video doorbell to the real-deal Google video doorbell! Love it!
I'm doing so I didn't realize that the Nest Aware subscription (cheapest tier only $6/month) covers unlimited cameras... As long as they're Google!
Previously I was paying $5 to $6 per can for the cloud storage and yes you could say the cost is offset by the higher price Google branded product but, come on-it's Google. It's quality. When I buy Google I know what I'm getting. I'm getting tech that's going to last and years of updates issues they'll have my back on if they arrive.
Google all the way. Highly recommend! Picture is stunning, mic picks up audio perfect. Wide range angle. I love it.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Great, but not perfect.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a 2 pack of these cameras, setup was not as easy as advertised. When you setup a camera through the Google Home App, you can only setup cameras 1 at a time, this wouldn't be an issue most cases but for these, it was a nightmare for the first hour trying to set these up. After I setup the first camera it installed a firmware update, which is normal with a lot of smart home stuff. What I did not expect was that the firmware update would make it impossible for me to setup the second camera. No matter how I tried to set it up it would not complete the setup. The only way around this was to factory reset the first camera, setup the second camera, install the firmware update on the second camera, and then redo the setup on the first camera. After that I had no issues proceeding. The image quality is pretty decent and I have had zero major issues with them over the course of having them. Occasionally I'll encounter and error where a camera has gone offline and the only solution is to unplug the camera and plug it back in.
Also they are great for keeping an eye on pets!
Overall I am satisfied with my purchase.
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi BlueberryEggroll, thanks for posting your review here. We're sorry to hear that you had a difficult experience with setting up your Nest Cam (indoor, wired). Your feedback with the setup is appreciated and rest assured that we'll relay this to the right team for improvements in the future. If you need further assistance with your Nest Cam or have additional questions, you can reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Great Inside Camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup and connect to google home.
Great video quality, able to turn on and off at home or away from home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I rececntly switched from Simplisafe to ADT self setup and got these google cameras to replace the abysmal Simplisafe cameras. The video quality is great, the recording is great, the app features are great, the design is great, everything is great, I really have no complaints. These cameras are my favourite out of all the others (Ring, Simplisafe, Arlo, old ADT, etc)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Great camera
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera. Easy to set up. Stable WiFi connection. Wire is long enough to reach the plug.
I would recommend this to a friend
Rated 5 out of 5 stars
Works to catch a cheater
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great to catch my husband cheat. Best 100$ spent... Just cover the light and turn off the night vision move.... he never saw it coming.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nest camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product, easy install , easy set up on item
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Best Camera Ever
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This my 3rd Camera , I have a wireless one in my living room facing the Front Door, one in the hallway to see and talk to the dogs, and the 3rd one to put it up temporarily in the Guest room to watch my 98 years old dad .
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Indoor house camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We Love this little camera such a great price.
a very easy set up for sure going to buy another one
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 1 out of 5 stars
The new 2021 Nest Cams are a huge step backwards.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy the “Google - Nest Cam (Wired) - Snow (Model:GA01998-US SKU:6473271)” if you have an existing Google nest cam installation. Googles new cameras are product orphans. Additionally the cam quality is inferior to your exiting nest cams.
The ONLY way way you can stream the new Google cams is via the Google Home app to your cell phone.
The other pieces of the Google Nest framework are NOT supported. This means the new nest cams cannot be streamed to any of the following Google applications:
1) Nest website (say you're at work or you have a PC with a larger screen and want to see more detail than you can on the small cell phone Google Home screen);
2) a Google Chromecast device on your TV set (including the recently released 4K Chromecast); and
3) the recently released Nest Hub 2nd Gen.
I'm returning the Nest cam I purchased immediately.
Google Product Management person in charge should be released for selling these vastly inferior cams.
The only good thing about these cams was buying them from Best Buy due because of the ease that I can return them to Best Buy.
No, I would not recommend this to a friend
Brand response from Nest Support
Posted .
Hi TheUpside, thanks for sharing your feedback. We’re sorry to hear that your Nest Cam (indoor, wired) didn’t meet your needs.
The new Nest Cam (indoor, wired) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We value your feedback as it will greatly help us in improving our products and services. Our support team is always here to help. If you have any questions or concerns, please feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Google Nest Cam
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Easy to set up and connect to our wireless service. We have several and it gives us great peace of mind and security!
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Good quality, great picture and sound.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera is excellent. I’ve had no problems with it. It’s worked perfectly so far. I’ve had it over a year and still does its job.
I would recommend this to a friend
Rated 5 out of 5 stars
Works as intended.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Device works like intended. All these 2 star reviews are people who probably don't use the Google home app and know about the cameras button that shows all Thier camera feeds in one space.
Price wise this is so much better then the older indoor smart one that was about 200 dollars for it to recognize people and the such.
Definitely buy if you want something more streamlined and nice looking.
Added a photo for those who want to see what is meant by seeing all the feeds in once space.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Must have
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera. Easy installation! Now I can see which child is eating all the snacks in the kitchen!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Easy to use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera to check on children, pets, and unwelcomed guest. Easy to set up.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Nest camera
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good camera and works efficiently with my doorbell camera. Nest makes great home security devices