Customer Ratings & Reviews

I love this thermostat. This is the second unit I get and I installed it on the second floor. The installation was very simple (I saw the installation of the first unit and I was able to install it myself this time). The most tedious part is the wifi password since there is no keyboard and typing a long complex password with a turning hub is a pain. After that I just added it to my nest account and works like a charm. Things I like is that I can monitor usage, see usage history, set it to learn the most common temperatures. That I can see the temperature from my phone if needed and I can change it from anywhere. I can monitor temperature if I go on vacation. Things that I do not like is the price. I got my on sale for thanksgiving but I will have a hard time buying it at a regular price. so price aside. I love it.

This is the "apple" of digital thermostats and it's made by google (Nest's parent company). It looks great on the wall. Has a solid feel to it and comes across as very well crafted. It would've been nice to have been able to compare out old thermostat to this one to see exactly how much we're saving on our oil bill but we're definitely going through less oil than we used to. Installation was a breeze. I actually opened a chat with one of their reps to ask them a quick question about the unit and they pretty much insisted that they would stay connected with me until I completed the setup and tested everything out. The configuration is a breeze too - at least it was for our heat-only system. The major shortcoming is the software. There are some things that are just not intuitive like the eco settings and some things that just leave you scratching your head wondering what they were thinking when they wrote the code, like displaying what the target temp is more prominently than the current temp - there's a feature called farsight that will show you the current temp for a moment but then it goes back to the normal display. The usage history is capped to ten days. Seriously. Like how much memory would it take to give us a month or even a year, it's just some raw data that shouldn't take up much space at all on the device. The home/away feature works when it wants to. There have been times I've been like, "why is it freezing in here?" and opened the app to find the nest thinks I'm away from home and times when I've been out for hours and opened the app just for the heck of it to see if the furnace is running and it thinks I'm home and the heat's cranking. We've had two of these installed for a little over a month and it still hasn't learned our schedule. It might have something to do with not knowing whether we're home or away, lollll, but either of these features should be pretty easy to make work any number of ways and have them work well but they just don't. The app and web interface are nicely laid out and easy to use for the most part and from my experience with them, they seem to give you access to most of the controls and features that you'd have using the wheel on the thermostat itself, without having to stand there and scroll through everything with the notable exception of the farsight setting. From what I can tell, you can't link two nests in different zones and get them to act smarter together, for instance to say hey the furnace is running for zone two, why not heat up zone one for a little bit too while you're at it. Maybe I'm missing something and by all means tell me if I am, but that seems like it'd be a nice feature to have. It just feels really limited with what you can do with it and they've been out now for long enough where you think they'd have this thing feature packed with the ability to customize it a little more than what you get out of the box with this 3rd gen model. I feel like the ecobee is probably a more robust option but just barely. That being said we did get two of these and I'm pretty happy with them ..... I'm just not satisfied if that makes sense. There's just a lot more I'd like to see these things be able to do that hopefully will be added via firmware or software updates as more people install them and clamor for more features.

Bought the Nest Thermostat hoping to save some money on our energy bill. Installation was the easiest thing possible, anyone can figure it out (just make sure you have the proper power switch turned off and check the wires for activity) When we first installed it, I actually thought I installed it incorrectly because the data being collected was telling me my AC unit was running for a good 14-15hrs straight daily!!...called my heating and cooling guy to make sure A) I installed it right and B) that my AC unit was functioning properly. when he checked my AC unit it was low on refrigerant. He topped that off and BAM my data (on Eco mode) shows my unit MAYBE runs 45m to an hour a day and even at times no usage at all for days!!!. I LOVE LOVE having a visual aid to my furnace/AC usage!!! Now we will just have to wait and see what the winter will bring... This product was pretty pricey and I even considered getting my money back before installing it because of it's cost. BUT, reading reviews and seeing how this thermostat could save me so much more money in the long run I decided to give it a try and I am so glad I did! I would highly recommend this product!!!

The Nest Learning Thermostat is very easy to install and setup. The app is simple to use and I'm very please with the results. The device automatically adjusts the temperature before bed and again in the morning. While I'm away from home it goes into Eco mode saving me $$$$! I can override anytime the temperature settings anytime I need to so I feel this is a great improvement to my old thermostat. I love that I can check on the temp while I'm away at work or on travel!

The Nest - Learning Thermostat - 3rd Generation is the ideal product for anyone who wants to improve the energy use and lower the electric bill in their home. The Nest Thermostat does a phenomenal job of: A. Cutting AC usage while still cooling/heating home B. Lowers energy usage C. Tracks energy usage and gives reports D. Learns from past usage E. Sets temp while user is away F. Cools/Heats home with 3 options of use (App, auto, and manual) In addition to all this the device is easy to install, learns from its users, and provides easy to understand data via email and app usage. This product can change the way you view AC units. For its price it will pay for itself in just a few months. The only CON is that when you first install it there will be a few hours where it will take time to heat or cool the house. Other than this it is the ideal smart AC unit.

Finally, I installed the unit following the very simple directions included (actually I watched a YouTube video first, highly recommended so as to give you an overview of the entire process). Here's one pro tip, take a photo of the wires and how they are attached to your original thermostat before removing them, it will save you lots of time and help you install the unit right the first time. Other than figuring out how to customize the display, the unit works, heat, cool, fan all respond properly and it probably only took me 1 hour all together (including viewing install videos!-) The app connected to the wifi easily and the basics controls are pretty straightforward. Looking forward to getting to know the unit better when the heat arrives and we have to begin using the A/C. Also, be sure to get your rebate from your participating energy provider, this makes the purchase a no brainer as it should help to save much more in energy costs than its purchase price.

A very great device to have! It’s very convenient to save energy when you’re away. Even if you’re traveling and on a trip. Worried about your home getting too cold in the Winter when you’re away? Works right from the app!

This thermostat replaces a ten year old product that was cumbersome to program and not particularly flexible in its settings. The Nest was easy to swap in and connect to with the nest app. It also connects to Alexa. It offers so much more than I had realized when I purchased it. I like that it uses cell phones to determine if you are gone and adjusts heating temp for an unoccupied home. It can be controlled from the app and shows you the status of heating or cooling wherever you are. If you have been away for days and the house has gotten cold you can begin heating remotely so you return to a warm house. Of course it works for cooling too, providing the same energy saving benefit.

*Buy any smart thermostat (CA) using local rebates! Made getting the smart thermostat worth it* Via local power company (PG&E, annd your local city Irrigation District etc. AND Golden State Rebates or whatever is offered by YOUR LOCAL legit state run programs. I got almost $125 off! Great item which goes along with all the smart products. As long as you take a picture of the wiring of old thermostat will be an easy install. Only had small trouble during synch to Google home when it wouldn’t read the QR code to start the connecting process. Overall really great product and looks sleek. Bought due to accidentally leaving a/c on all day using old standard thermostat. Switch to smart product, Numerous colors to choose from! Pros: -Easy access through app to control temps, -Savings using airwaves mode to keep house cool instead of using a/c -Stays connected to WiFi with no issues -Has learning mode to learn your schedule -$125 off via rebates - great Cons: -Turns off a/c when no activity is sensed passing thermostat (poss due to learning mode schedule) -initial set up with app (for me) was not connecting to Google home -connected via nest app which then popped up on Google home app

The ease of use and set up for this is awesome! House was built in 2009 and had an older Honeywell thermostat. Being able to finally control the temp from anywhere is convenient. I love all the features. Also looks very modern.

Made the jump to NEST. Old unit was malfunctioning, decided to go high tech. Ameren IL offered $125 toward the purchase of this device. That's 50% of the total!! I installed the NEST app on my phone and my wife's phone. It's great! When the T-stat sees our phones are no longer home, the temp is automatically adjusted to an ECO setting as there is no point in heating/cooling an empty home. It works flawlessly. Installation was easy, exactly the same as a normal T-stat. Only 4 wires on mine. I really recommend this to anyone.

Simple to install. Subjectively looks good. Easy to understand the controls and tracking. We only have heat so our options are limited as far as turning heat on and off but the UI is pretty impressive. If there is something I want to change its just there. Pretty much right were I thought it would be. Its really intuitive. I assume we will be able to track and control our usage to save some money but I cant say how much of a difference we've been able to achieve yet. Ive only had to circulate air occasionally since I purchased the device. Its a little pricey compared to some other options, but I would still recomend anyone in the market to consider it when comparing other smart thermostats.

I will start that I have a little background knowledge on building computers and understanding different types of wirings, however with hvac, I don’t know what color wire does what. I would say if you are on the fence of buying and you’re installing yourself like I did, snap a photo of the wiring. You can then reference your current thermostat and plug in the values into the google nest site. There are many guides and even after is you messed up a little, the on screen prompts will guide you. As for building quality, it’s a very well made product (same attention to detail and boxed as an apple product) After installed the prompts guide you and super easy to program modes and schedules. I feel 2-3 months this nest will pay for itself as I’m in the 400 to 700 a month in electricity bills and most is from the hvac that is first off would run when I didn’t want it do with a bad old thermostat and I think the blower unit trips way to often. I’m writing this after two days but I can already feel the fans kick in ONLY when needed. Also I love the remote app to set and switch off when you are away. I’m amazed by thisthis nest product!

These devices are incredible. I have 1 upstairs and 1 down. I keep the floor that im not on set to Eco. Before i go upstairs to bed i cut the air on in summer to cool before i get there. Same with the downstairs. Using the app on my phone , i can control the temperature. It keeps me from using any ac/heat in that area until right before im in it. Average savings.. not quite sure but summer ac has run $170. This yr with Nest...$135. On happy girl!!!!!

This thermostat is easy to use and nice to look at. I have already noticed a small savings in my last power bill, and I've been through a few days of record cold weather this past month. It was fairly easy to install. The instructions could be a bit better though, I had to search google for a wire diagram, The instructions are not too clear on some wire setups.

The installation of this smart thermostat was a breeze — a straightforward setup that had it up and running in minutes. Its interface is intuitive, making it simple to adjust my home’s temperature with a few taps on my smartphone, no matter where I am. The design is modern and unobtrusive, blending perfectly with the wall. The real game-changer has been the energy savings; it’s smart enough to learn my schedule and adjust the temperature accordingly, which has noticeably reduced my energy bills. The ability to control it via voice commands is the cherry on top, offering convenience and a bit of that ‘living in the future’ vibe. It’s not just a thermostat; it’s a smart home upgrade that’s been absolutely excellent.

this was my first time installing a thermostat at home on my own. i followed the instructions and when I noticed my very old Thermostat has so much more wires than what nest takes I contacted Nest customer support online using my cell phone and they helped my for about an hour untill Nest was installed and working. They asked me for a picture of the old thermostat wiring and a picture for the wiring that was coming out of my HVAC room, and then sent me a diagram to my email address explaining which wires I should connect where. the whole process was a breeze and customer support person was great, professional, and patient. the experience of installing this while someone who has the knowledge is with you along the way and holding your hand exceeded all my expectations. The nest performance is very satisfying and accurate. you have modes for home, and away which can be easily set to save energy. I couldn't be happier.

The best smart thermostat on the market and it’s not even close! It is extremely responsive and functional with Google Smart Home. Very easy to install as well and I’ve used it in multiple homes with different wiring. The only downside is they only last 2-3 years.

Really easy to install. No need for tools, tape, stickers or whatever, everything you need is in the box. You also need to know how to turn on and off the breaker for the air handeling unit and thermostat stuff, if not, just shut the whole house down for 15min because that is how ping it takes to install. Although, before buying this make sure your system is compatible. Anyway. Just an amazing product and a must have

My AC service tech recommended this unit and I'm glad that I bought it. This unit looks great and works even better. The directions were good but I also watched a couple of installation videos on YT just to be certain about the wire connections. All in, it's easy to get up and running. I really like how the unit learns your usage patterns and programs itself to replicate those patterns after several days of consistent use. In fact, it's done such a good job of "learning" that I hardly use the app anymore to control the temperature. It just works! If your on the fence... just buy one. And if you're like me you'll be glad that you did.