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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2704 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are positive about the Nest Protect 2nd Generation Smart Smoke/Carbon Monoxide Wired Alarm's easy installation, night light feature, peace of mind, remote monitoring, and safety features. They appreciate the convenience of being able to check the alarm status and receive alerts on their phones. Some customers also find the night light feature useful for navigating dark hallways. However, some customers find the product to be expensive and have concerns about its price and Wi-Fi connectivity. A few customers also mentioned that the alarm is sensitive to shower steam and has an expiration date.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,704 reviews
  • Pros mentioned:
    Battery life, Ease of use, Night light

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest protect, the Gen 2 is fantastic. I have several and they just work, make my life easier and I don’t worry about replacing the battery. Provide a night light and check it’s status via the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Wonderful addition to my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry both the Nest Learning Thermostat (3 years) and the Nest Cam (1 year) in my home so it was not a surprise to pull the trigger on the Nest Protect. Due to the fact that my current fire detectors are wired, I was unsure how to start adding the Nest Protect into the mix. For me, it was decided to replace my current fire detector near the Master Bedroom with the Nest Protect and see how well its integrates into the existing wiring. I also wanted to take advantage of features such as "auto" illuminate when walking by when the lights are off, and the function for Carbon detection closest to the bedroom. The installation was very easy and the instructions made it clear which wires to use and which ones to cap. After installing I ran through a complete Nest Protect test and wow is the alarm loud! The voice is also loud and clear enough to hear for any alerts. After installing, the Nest Protect did not break the connection chain my other alarms still had with each other. My favorite feature, besides life saving alarms and warnings, is the illumination at night. Getting up to grab a drink of water or check on something in the home enables the Nest Protect illumination function to light up my path. It senses my approach, turns on, and fades out as I leave the motion sensor area. It is a great feature outside of its real function (fire/carbon detection). Overall I would highly recommend the Nest Protect and plan to replace my remaining fire alarm devices with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Sensitivity

    Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sold on these. We had one at our old house and had to get them in or new house. These are easy to set up and manage through the Nest app. They are not to sensitive which helps to eliminate false alarms, and when an alarm goes off the notification is sent. One of the great additional features is the lighted ring that illuminates when you walk past. We have these set up in hallways and it's nice to have a little light at night when hall lights are off. I would highly recommend to anyone looking to looking for a smoke/Carbon Monoxide detector in a smart home setting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Feeling family is safer with this system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just finished installing two Nest smoke/Co2 alarms in our home. Before opening the box I felt a little concerned that I might need a pro. Not the case. Very simple straight forward install. Each one took about 10 minutes. It will ask for a test to be sure all is working correctly. Impressed with the night light, and the loud alarm. Once one alarm senses smoke or Co2 all alarms will sound. Great feature for larger homes. False alarms can be quickly turned off with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but easy to installed. Installed 2 in about 20 mins wired in. I especially enjoyed the night light feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family already had one in our main level and wanted to add two more so each level is protected. They installed easily and connected quickly to the Nest app. This product does a great job at keeping us protected. I highly recommend these over your traditional fire alarms.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Night light

    Rated 5 out of 5 stars

    Met my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations. Easy installation, not obtrusive when she speaks. I like the night light. I also like that we have now are smart system because we travel a lot and it’s important to monitor the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Night light

    Rated 5 out of 5 stars

    Amazing detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Very easy to install 2. Have a good wifi 3. Nightlight in there is awesome! 4.the application is easy and user friendly 5. do not install them till you open the application and follow the guidelines!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Got Saved by NEST Smoke Detectors ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dec 2019 , Was One Hell of an Experienced My Family and I had to Endure , at 1:47AM All Three of these Devices Started Going Of , Stating ' Carbon Monoxide ' Detected in the Kitchen , Got Up Rushed to Get Everyone Up and Out of the House , Until Firemen came to investigate , and Discovered One of the Stove Knob was left just a Little Bit before the OFF Position , If it were NOT for these Devices , My Family and Wouldn't Have been Here to Write this Survey . Therefore , I Would Recommend these Devices to Every Household in America or To Anyone Who Wants to Take a Great Life Lesson .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved our house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start by saying I highly recommend this product. Long story short I had a fire in my home. The nest worked and alerted me while I was away from home. I called the fire department when I noticed the temperature on my nest thermostat rising. We lost everything inside mostly due to smoke and water damage. The fire chief said had we called any later the whole house would have been gone. I will be buying these again. Tldr buy one you won't regret it, and do not ignore the alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    World Class function and design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks classy, works like a Trojan, has a nightlight function when you pass by in dark hall. Have three and feel safe and sleep well!

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Feels well built and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very loud when running the test, and it’s a nice feature that the alarm has a human voice, too. I like that it glows when you come near it when it gets dark (almost complete darkness, will not light up if it’s still not too dark). Happy to add this to my Nest collection

    I would recommend this to a friend
  • Pros mentioned:
    Night light

    Rated 5 out of 5 stars

    Google nest carbon monoxide detector

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wokring well in my google smart home , integrates with other similar devises and has a nice night lite that turns on at night when someone is wolking near the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any other Google integrated products, this is a must. Not only is it a factor of safety & security but it looks like. The operation is fantastic. In my home of six of these. If one goes off in any room. The other ones will tell me which one is going off & why. The Google/Nest app is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy & Quick install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far and very easy to install. I had two units operating within an hour. The most time consuming part of the install was finding the right breaker to turn off the old fire detector

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Works perfectly with my nest app. Easy to install and easy to connect to your Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Safe and sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically nice, easy to use, and makes your home, safer and more connected! They easily integrate with my nest thermostat, Philips Hue lighting, Wink, hub, etc. as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product! Go for it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Easy to install and setup. Voice is nice and friendly. Lighting also nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest smoke alarm look great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smoke detector really looks nice. The install, and app setup took about a half hour. Highly recommended this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly. Great Design, Quality & Operation.

    I would recommend this to a friend
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