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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2090 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the easy installation, remote control capabilities, and energy-saving features of the Nest Smart Programmable Wifi Thermostat. They appreciate its sleek design and affordability. However, some customers have concerns about its compatibility with certain systems, connectivity issues, and the lack of a touchscreen and user-friendly app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,090 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Features

    Rated 5 out of 5 stars

    Great product!! Not so great app.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! I purchased 3 of these to replace the older thermostats that came with my house. They are intuitive. Once you learn how to operate them you can see the current temperature, change settings, and even setup routines on the Google Home app. The mirrored finish looks very nice. The display is bright and easily readable as well. The price point is not bad either. I have a Google Nest learning thermostat as well. This one is less complicated, but doesn’t have as many features. Honestly, the features it does have are perfect considering the lower cost. My biggest complaint isn’t with the product, but the app. Google has 2 apps, the Nest app and the Home app. I prefer the Nest app, but these do not work with that one. Oh well. It doesn’t detract from the device itself. Even with that, I give it 5 stars. I will also say, if your HVAC system doesn’t have a dedicated “C” wire, you’ll need to install a transformer to feed the 24 bolts required to charge the batteries. It was super simple for me, but you may need a professional to install this if you are not a fortunate as I was.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy to use with good features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price you pay especially if you can get it at a promotion deal. Easy to use and very good features. Very small and fits nicely. Easy to install but set aside 1.5-2 hours. Make sure it is compatible in advance with your system, by checking on google website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great energy saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old Thermostat for the Nest. It works great and its the first Smart decice for our house. Love how it can be controlled from my phone. It also helps save energy with the app. I will say dont use the Geek Squad as they did not do a good job installing. They blew a fuse in the furnace and said to call a pro as the nest didnt work. I They touched a wire together. The electrician told me they should have not only turned off the ac on the panel but also unplug the furnace when installing. I need to paint the wall where the old one was as it was bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy savings, Temperature control

    Rated 5 out of 5 stars

    Perfect Basic Modern Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to setup, simple and easy to use, easy to use. Huge step up from my 1980's thermostat. I can stay on top of my AC at home remotely, save money when needed and setup schedules. Got it on Black Friday for a steal. Didn't even think twice about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is an essential piece for any modern home. Its sleek design seamlessly integrates into any environment while offering intelligent functionality that truly makes a difference. One of its standout features is its ability to learn your heating and cooling preferences, meaning it adjusts automatically over time to keep your home comfortable while saving energy. The intuitive and user-friendly interface allows you to control the thermostat from anywhere via the mobile app, meaning you can adjust the temperature even when you're not at home. Additionally, its compatibility with voice assistants like Google Assistant and Amazon Alexa adds an extra layer of convenience and accessibility. Another plus is its ability to integrate with other smart devices in your home, allowing you to create a complete automation ecosystem tailored to your lifestyle. From presence detection to programmable schedules, the Nest thermostat truly puts control of your comfort in your hands. While some people have reported connectivity issues or compatibility with older HVAC systems, overall, the Nest thermostat offers an exceptional experience worth considering for any modern home. With its combination of style, intelligent functionality, and energy savings, it's an investment you're sure to enjoy for many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool device! I’m glad I got this model and not the most expensive one. This does the job. I can change my temperature from my phone even in the middle of the night without getting out of bed or from the car on the way home from work! It’s easy set up and easy use! I love the graphs it shows of how much energy I used and how much I saved. Very reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roadtrip relief.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Especially like being able to use the app to cool the house before i get home from my road trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and affordable thermostat, I was out of home for about a month and it was amazing how easy I was able to been monitoring my apartment temp! Love to have control to turn on the heat just before going back home and have a confortable room. I install it by my self and it was very simple, just make sure you turn off the power before the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to substitutes your analog thermostat, easy to install, setup and use. The temperature can be set up for heat or cool at different temperatures for different times of the day from the app, and can be controlled, I didn’t like that the base plate does not come included, I would just need to perchase it to cover up the screw holes from my previous thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    User friendly, high tech, nice look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I went to Best Buy looking for something in particular and when I saw this Nest thermostat it was impressive. The look of it and how it works and I love that I can control it from my phone anywhere and anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good programmable thermostat. I can change from heat to cool in one setting or select them separately. I can change everything on my phone when I am away. To change on the thermostat you just swipe your finger down the side and select the setting you need. Tap the side and you go into the menu. I give this 5 out of five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced a thermostat that I loved and I'm probably going to love this one more the only thing that I dislike about it is the heat differential I would like to be able to set it closer I know it would run more but I would stay warmer cuz I'm an old guy and I stay cold..... also bought this so I could turn it on remotely and get the house warm as this is a vacation home works great for that and has the minimum setting of 40°, so the pipes won't freeze.... takes a little getting used to but I think I'm going to love it! It also works with my Nest Home App which has my Nest fire alarm system in it....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean and simple, nothing fancy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a 15 year old thermostat because I wanted to control my thermostat remotely through Google Home. The installation was mostly smooth, except I discovered that my old thermostat's C-Wire was not plugged in on the furnace side after the Home app reported that there was no power on the C-Wire. I was able to get it wired correctly on the furnace and then everything worked fine. I'll also note that I had to plug in a few of the wires on this unit a few times before they were all detected, so it was a little finnicky. This is a simple smart thermostat and doesn't have as many features as the more expensive Nest Thermostat or Ecobee. But, I don't really need any of those features. I just want to change the temperature through Google Assistant. The thermostat was quickly recognised by Google Home and worked flawlessly once I got the wiring issues worked out. I'm not a huge fan of the wall plate that you have to buy at extra cost. It just looks weird how it curves away from the wall. But, it's fine. The Thermostat had a shiny mirror finish to the screen which can have some glare. Also it turns off when you walk away so you can't see the temperature from far away. But you can always just check the Home app on your phone. Overall, this is a fine entry level, simple smart thermostat. I used an energy rebate to get $100 off, so check for that as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I can control the thermostat from my phone very convenient and easy to install if you know what you doing. You definitely will need to purchase the face plate if you had a wider thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and looks very elegant on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look sucha sheek look. It was so easy to switch from the old thermostat to this new one. Check online for a rebate in your state. This qualifies for a $75 instant rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Google Nest smart programmable Wi-Fi thermostat and have been impressed with its user-friendly design. Setting it up on the Google Home app for iPhone was a breeze, allowing seamless remote control. The clear screen and intuitive interface enhance the overall user experience. Its sleek design stands out among other smart thermostats. I confidently give it a five-star rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice device for the price there are a few things i had issues with but pretty easy to set up as long as you follow the instructions it shows on the phone and once it has everything right all in one run it runs amazingly and the convenience is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Takes some time to get used to but works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the older generation and replaced a different thermostat and it is definitely different from the older. No more pushing and turning. You control everything from a touch line on the side of it. After having the older one and being used to pushing it in and turning it was kinda difficult to adjust at first. I found myself using the app more than physically touching the device. Now though after a couple of months I am able to use both and mainly use only the app when I am away from the building to turn on/off the AC. Highly recommend it and works great!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Nest Smart Programmable Wifi Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assumed that this thermostat would work with any type of heat system, found out I was wrong. I have a wall mount heater in my four season room that Nest is not compatible. I have on in the main part of my house and I love it!

    I would recommend this to a friend
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