Customers often highlight the excellent video quality and ease of use of the Nest Wi-Fi Video Doorbell. Positive feedback also frequently mentions the straightforward installation process and reliable motion detection. However, some users express concerns regarding battery life and the doorbell's size. A few also cite challenges with notifications and app compatibility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,655 reviews
Pros mentioned:
Design, Video quality
Cons mentioned:
Battery life, Size
Rated 5 out of 5 stars
Does what it's intended to do. Simple to use
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, clear video. I had it installed on the side of my townhouse garage so that I could tell when packages are delivered and trash is picked up. Uses an included tool to remove it from its frame for recharging using a USB-C cable. App is simple to use. Goes along with other google Home devices I use. The design is simple and straightforward. Battery usage depends on how much you want it to record.
Lets you pick what you want it to make a recording of: people, animals, vehicles (or a combination of these). Announces a bell ring through a google assistant in the home. It's bigger and heavier than I thought it would be from the photos. That's not an issue, but I expected something smaller and less noticeable. A small discreet circle around the buzzer at the bottom lights up when it's recording. I'm not sure my neighbors appreciate the fact that my doorbell lights up and records them every time they walk by with their dog.
Hi BarbaraH, thank you for choosing Nest Doorbell (battery). We're glad to hear that your experience with the device has been great when it comes to the overall performance. Your feedback on the size and weight of your Nest Doorbell is appreciated and rest assured that we'll relay this to the right team for improvements we may have in the future. If you need any assistance with your Nest Doorbell, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Ding dong, it's a no-brainer!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Google Nest doorbell has become an essential for my home! I was weary of it at first, I will be honest! But now i can't imagine our daily life without it. Being able to see clearly who is at the door, being able to talk to people (ie. Solicitors, or that long-awaited package from amazon!!) without opening the door is huge for a SAHM. Especially when you have littles, and you may not be in the greatest area, or honestly the scary world we live in now. Pairing the doorbell with the nest camera over the garage and in the patio area, as well as the nest hub, has been one of the most stress-relieving choices I've made. I 100% reccomend these items, we've never felt more in control of our safety!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like the simple and clean design of this. IMO it looks a lot better then Ring. Can be put anywhere with Wi-Fi in battery mode, also has the option to be hardwired to your old doorbell wiring in most cases. Has good field of view and allows you to see faces but also packages on the ground. With nest aware you can name people, and when they come to your hose it will say “John is at the door” instead of “someone”. Pretty neat. Only thing I don’t like is there is no option for 27-7 recording like my old indoor nest cams. Sometimes this will start recording an event late, or not at all. Also the resolution isn’t 1080, so picture quality is good, but could be better.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Video quality
Rated 4 out of 5 stars
Wireless video doorbell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an easy to install video doorbell. The video picture is very good. A large area can be seen. I got it on sale and using Google home app is also easy to use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome doorbell with sleek design, has never had any issues. Clear pictures, lights up when someone walks up to the door... can even tilt it to angle differently. We've loved it!
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 4 out of 5 stars
Pretty good camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good camera for my first door bell camera. I got a mount from Amazon and was installed easily for the battery operated one. The videos are a bit choppy but I’m unsure if it due to my WiFi. I’ll test it more when I have to charge the battery.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Google wireless doorbell
Pros
Video quality is pretty clear even in low light conditions.
Sound quality is is really clear you can hear pretty much across the street.
Can be mounted almost anywhere.
Good for very low traffic areas
Best just for a doorbell that can activate camera when pressed.
Cons
Really large
Battery life is horrible even when hard wired it just drains
Battery life only last a few days sometimes a few hours depending on traffic.
Hard wiring does not help extend Battery life.
Google was absolutely no help to fix battery life or replace device.
Amazon definitely would.
Motion events are delayed even in high sensitivity mode.
Motion events are missed 75% of the time.
One minute i have nothing on my steps the next minute i have a package with no idea or evidence how it got there.
The wired version is 11x better
No, I would not recommend this to a friend
Brand response from Nest Support
Posted .
Hello there, Exman63. Thank you for sharing your review on Nest Doorbell (battery). We're sorry to hear that you're experiencing some battery issues with the device. The battery life will depend on factors including activity, temperature, and selected camera settings. If your device averages about 13 - 16 recorded events per day, then the battery life should last about 2.5 months. We appreciate your feedback on motion events and have taken note of it. In the meantime, we recommend reaching out to our team of specialists, so we can help find a better resolution for you. You can contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Ease of use, Video quality
Cons mentioned:
Compatibility
Rated 2 out of 5 stars
Beware Google Home Rebranding Limitations
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera itself is pretty nice. And installation was fairly easy. But sadly this device is no longer compatible with Nest as Google rebranded their products Google Home. The name change I can live with. The problem is, there is no longer a way to view the video feed of Google Home devices on your PC or Mac with a standard web browser. I routinely use the Nest portal to view my existing Nest cameras on my home PC. So now I am limited to the Google Home mobile app or I guess Google expects me to purchase a separate Google Home Hub display. I am very disappointed.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Doorbell
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install and has a range of view. I've had it up for about a month and haven't seen the battery percentage drop much. My front entrance is on the side of my house so it doesn't capture or notify of cars passing on the street or people walking on the sidewalk. Just whomever is in range of my door. If you don't have a lot of visitors that helps eliminate the "whose there?" Settings for packages has worked great as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I only wanted it for the video doorbell and to see when people and deliveries happen. Both things it does well. After having it for a few months I can say the cold weather kills the battery fast. I usually ha e to charge it every 2-3 weeks. But I kind of expected it so it doesn't really bother me too much. The biggest hurdle I had was getting a good mount for it. I got tired of trying what was available and what came with it and 3d printed my own. It came out so much better. I don't subscribe to the additional plans so I can't speak to how they work. It does what I wanted it to.
Hi Jwreed4130, thank you for sharing your review here. We're sorry to learn that your experience with your Nest Doorbell (battery) has been less than ideal when it comes to battery life when using in cold weather. We'd recommend that you reach out to our support team so we can better assist you in finding a resolution. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Video quality
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Love the google nest cam
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was having a hard tome deciding on going with the google cam or the ring doorbell and i know a friend that has the ring and i feel they charge their camera more often than i do and the set up and app are super user friendly and the quality of the camera is amazing honestly glad with my purchase
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Regret my purchase
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I regret buying this. I wish I would have just gone with the Blink system we already knew or tried out the Ring doorbell. I got a Google hub for my grandparents and so they got this to replace their Ring doorbell and regretted it too.
Issue number one.. only wired-in doorbells can have a separate chime that you can add to the system. If you do not have a Nest hub, Google Home assistant ($100), or other Nest branded speakers (also additional $100 purchase) you will not have a doorbell chime. You will only know someone is at your door if you have your phone on you. Our issue was we had a Hub but it was downstairs. So if someone rang the bell and we were upstairs we never knew. Because we had the battery and not wired doorbell we could not even purchase these additional speakers to go with our system. This seems like it could be as simple as a smart plug with a speaker on it that connects to the same wifi. It should not need the purchase of additional expensive speakers or hubs.
Issue two, sound on the video. I can never hear any sound at all on my recorded videos from my doorbell. The video is turned all the way up and nothing.
Issue three, how long videos are saved. My Blink devices save videos for me for up to 60 days! Google non-paid subscription I get a measly 3 hours and it is ONLY savable on their cloud. There is no option for an SD or USB storage like there is on the Blink cameras.
Overall I don't think I would recommend this doorbell. I wish I had done more research and gone with a Blink or Ring instead as they both also cost much less and could have used an Echo Show as my home screen which also has a lot more options than the Google Hub.
No, I would not recommend this to a friend
Brand response from Google Nest Support
Posted .
Hello Candice. We're sorry to hear that the Nest devices don't fit your expectations and needs. On the other hand, you can check all the benefits of using the Google Home app here: https://support.google.com/googlenest/answer/7071794
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Great quality
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality. I’ve owned several different brands of outdoor cameras and every single one had extremely loud “white noise” feedback to the point that you couldn’t even understand or hear a conversation. The Google nest has little to no feedback and the camera quality is great.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When i first opened the box , i was taken back from the size of this doorbell and was wondering if i will even fit. The installation process was easy, a little too easy. I got the doorbell to fix but hooking it on the backet took some time. I didn't care that it doesn't record 24/7 as long as it picked up everything which it did. I liked this doorbell so much that i bought another one for the back door.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great! The image is very good! The size I ready the idea that it was smaller and the need to use the google home app stead nest it is another con but in general it is an awesome product
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hello there, Dudsrj. We’re glad that you like the Nest Doorbell (Battery) including its video quality. We hear your concern about its size, and the need to use the Home app.
Nest Doorbell (battery) is designed with a built-in rechargeable battery that drives the size of the product, so that it's flexible to use with or without a wired power connection. Also, we understand that longtime Nest users enjoy viewing their camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.
We’ll share your feedback with the right team for future improvements. If you need help with using the doorbell in the Home app effectively, contact us here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Sufficient camera with some flaws.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
NOTE FOR APPLE USERS: Google's Nest products don't integrate with Apple HomeKit well. For example, with this Nest Doorbell, you don't be able to see images/videos/streaming from the camera using your MacOS/iOS/iPadOS HOME app. You're forced to use Google's native Home app, which is honestly one extra, unnecessary step.
That being said, the camera works perfectly well for its intended purpose. I use it inside an apartment complex to keep an eye out for packages while I travel for work/personal trips.
Installation is pretty self explanatory. The item comes with a rubber wedge that you can install prior to mounting the doorbell to give it an angle. Installation is a breeze and I'd recommend having a Google Account ready to go through the process.
Battery life purely depends on how often it's being used. Mine goes off multiple times a day for packages and neighbors passing by my door but I can still get a solid 3-4 months (estimate) out of it before having to recharge the device.
Camera is equipped a wide-angle (vertical) lens. Picture quality is highly dependent on lighting. Because mine is set in a building hallway with clinically bright lighting, the image quality looks great. Locations with lots of shade (awning/porch cover/poor lighting) may cause some image quality degradation.
The AI is smart enough to recognize if it's a person, animal, person with a package, etc. A LOT of features are locked behind the Google subscription paywall. Specifically all-day recording. The standard system can do Live Video streams whenever you like. The video RECORDINGS, on the other hand, are short clips that last for however long the moving object is there. If it doesn't sense anything, nothing is recorded. Full history video recordings of clips only go back 24 hours. The subscription will allow for significantly more (you're paying for server space and access to the videos, essentially).
Honestly, I have more gripes about the SOFTWARE more than the HARDWARE. The ONLY issue I have with the hardware is that the way to unmount the camera to bring it in for charging is a thin metal "key." It's quite literally a flat metal piece so anyone can just plop the camera off your mount if they had something like a metal nail file on hand.
Hello David, thank you for posting your review. We're sorry to hear that your experience with Nest Doorbell (battery) was less than ideal when it comes to the software and its integration with your Apple products. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your patience is appreciated as we improve further with integrating your Nest products with the Google Home app.If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Installation
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Good but could be great if for not one thing…
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first smart/video doorbell. Installation was super easy! I must say I’m super impressed with this little device. The only downside/flaw with this doorbell is the Google Home app, when adding someone to the home app to have access to the doorbell it automatically makes them a manager with full access and with access to every other Google Home connected device. Google needs to change that ASAP So you can limit what people have access to and what they can change.
I would recommend this to a friend
Pros mentioned:
Motion detection, Video quality
Rated 5 out of 5 stars
Nest doorbell
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great video doorbell!! The Doorbell’s camera is good quality and does a pretty good job at identifying when packages are dropped off. The google home app is user-friendly and intuitive.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Google Nest doorbell has a wide clear view and is easy to use. No delay from action that turned on the camera to real time movement. Gives safety and security knowing who is at your front door.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
23 minutes
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture perfect. The app did all of the install work, except screwing in 2 screws. Twenty-three minutes start to finish. Amazing. I’m a 66-year old woman, admittedly handy, but still. . . this was super simple. Perfectly clear video. Was picking up the neighbor’s voice across the street so i turned the audio to lower response. So cool. I had debated for a year whether to get a video doorbell. Tried to install a different brand that would not work with my 35-year old transformer (it’s pulling 10.8). So glad I found this Google product that can accommodate older/lower output transformer.