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Customer reviews

Rating 4.5 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers have good things to say about the Pixelbook Go's sound quality and display, with many praising the audio and screen clarity. The lightweight design and ease of use are also frequently highlighted as positive aspects. Additionally, users appreciate the long battery life and the overall positive user experience. The Chromebook's features are consistently lauded for their quality and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google didn't disappoint

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to post this until I had a few months of usage on my Pixelbook. I am so happy I decided to purchase this. I am a trusted "Google" user and already have most products that they have released. Automatically syncs using my Google account with all associated products. All updates are automatic, turns on within seconds of opening, and is extremely easy to use. For someone like me that needed something for simplicity and on a system I was familiar with, the Pixelbook is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Display, Sound quality, Speed

    Rated 5 out of 5 stars

    Spectacular Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new Pixelbook Go. I bought it basically to have a bigger screen for my mobile phone, since I already have an Android Phone. I am not disappointed. Listening to music sounds awesome! It has a rich and vibrant sound, the bass shines through, but the music is loud and clear. If you are wondering what the benefits of having a machine like this is, well, it's lightweight, fast, and has apps that the phone can't run, albeit, some apps that it can not run that a phone can. But since it has a chrome web browser, you can get those on the web browser rather than having to deal with an app. Video on it seems to be great as well. I don't really need hi def picture, but it sure is clear none the less. If there was one thing about it that I don't like, it would be that there isn't a "home screen" per se. They call it Pinning to Shelf. The way it works, you swipe up on the bottom of the screen, and all the apps are there. Instead of a traditional home screen like on a PC/laptop. If I could put the apps I use on the screen that you see after the super fast boot up time, that would ideal for me. You can use the touch screen, or you can hook up a Bluetooth mouse to it, which is what I prefer to do. But, it is very touchy doing so. If you move just a tiny bit, it doesn't click like it should, it's as though you are trying to move something, rather than opening it up. Small things, but overall, I am impressed. There are 2 USB-C ports, and a 3.5 mm port for plugging in a headset. I find I am using this more and more over my Gaming Laptop. Only because I don't have a whole lot of time to play anymore, work is plentiful. I think this has a webcam in it, but I have not used it, so I can't comment on that. Yeah, it's not a cheap machine, but I expect to get a few years out of it (I hope). This version of the Chromebook opens only like a traditional laptop, it does not fold all the way around. I think that is called tenting, but this does not do that. Hope this helps with deciding if this is right for you. :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Speed, Weight

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would absolutely give this 5 stars, however, my first one went black screen within 2 days of having it. That said, Best Buy upheld their amazing customer service and order a new one right away. And it is perfect! It's fast, easy, and sets up in a snap. The colors are magnificent and it's light. I would definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Easy to use, fast. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid, but can't replace my Pixelbook (2017)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pink for my wife. I really like the build quality, the material. Screen, sound, and battery life are much better, and it certainly makes an improvement over my Pixelbook (2017). However, it wouldn't replace it as I enjoy tablet and tent mode too much. Google has also improved tablet mode a lot by adding gestures. I hope to see this reflected in a subsequent Pixelbook (2020?) and I would be there to order it again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simply the best.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop on the market for speed and accuracy of work. Simplicity is key and pixel book nails it on all fronts.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    totally awesome machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really skeptical at first because this is super expensive for a chrome machine. However I was pleasantly surprised with the result. You can definitely get a MacBook Air for this price ... so why bother with this? The specs themselves are not that difference ... slightly better on the screen resolution... and the screen is touch and the CPU is slightly faster but overall you're not going to feel that. What you will feel is the longevity and reliability of this machine. It boots instantly. It will work for years with the guaranteed multiyear support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! It's lightweight, very user friendly, love the Chrome OS as I'm an Android person. Nothing bad to say other than I should have gotten a screen protector, not sure if they're even available. I've had it for over a year now and it's still going strong, but I did drop it and cracked the screen

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Nice, but no ports

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son during the beginning of the pandemic. Love the storage capacity & touch screen, but it doesn't come with any USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Sound quality

    Rated 5 out of 5 stars

    I love the Pixelbook Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've ever owned. + Excellent display & speakers + Premium quality + Long term support + Simple & secure OS

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Speed

    Rated 5 out of 5 stars

    Great chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, well made, and lightweight with a great keyboard. Expensive, but worth it. Lots of speed and memory.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice on the GO Pixlebook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality- Super light weight- Small form factor- Awesome keyboard- Finger print magnet- Not enough ports -4k picture is not very colorful or bright for the price increase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, but a bit overpriced.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all Chromebooks and this one is one of the best. Love the audio and screen. Premium build quality. I have to say it is a bit overpriced, given other models are coming into the premium market. Google didn't really push boundaries with this one.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Google235,

      Thanks for sharing your review of the Pixelbook Go. We're always open to feedback like yours so that we can offer products and services that will meet your expectations.

      If you need any help with your Pixelbook Go or have a question, you can find us here: https://support.google.com/pixelbook/gethelp madebygoogle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Chromebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. This is my third "Chromebook" and by far the best. You get what you pay for. And with this one, you get the absolute best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate. Lightweight. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop running on Android. It has a lot of nice hardware but your paying for it. The only down side is the touch pad, it does not respond very well, right clicks dont register. I use a trackball mouse so this is not an issue for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and synch to my other google devices. I like the touch screen as I'm so use to using that feature on so many other devices. It's fast and responsive and the battery life is amazing. I'm very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Chromebook!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is the fastest on the market. It has a great keyboard and beautiful screen. The color is a muted blush, Very attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my granddaughter entering high school and she loves everything about it - the looks, speed, monitor size. I also purchased the external keyboard and she is a fan of that as well.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Very good quality, but it is a chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking device that is light and has very good screen resolution. The touch adds an added bonus. The price for a Chromebook is a little pricey.

    I would recommend this to a friend
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