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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 540 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the MAX 360 Action Camera's video quality, 360-degree view, ease of use, and waterproof capabilities. They appreciate the stunning footage, smooth video stitching, user-friendly interface, and the ability to capture immersive content without a separate housing. However, some customers have concerns about the battery life, size, bulkiness, and price of the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 540 reviews
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    360 view

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 360 feature great camera great use for motorcycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Piece of Equipment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a 360 camera, but I also needed something that was durable, reliable, and worked with my existing equipment. I used it at my son's wedding and it came through. I was able to stream it live so family far away could watch.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Simply great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality, very easy to edit from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing GoPro Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely breathtaking camera!! The touchscreen is smooth and app is awesome as well! But the only thing is is, you would want to upgrade to the Enduro battery because it eats battery life otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gopro 360 max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product makes editing so fun when you get a full 360 shot!!! Could be. Etter with higher fps but yea that will happen with the new one hopefully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is the best ever, even under water. The editing app also is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the best buy card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this go pro for a while so they offered me a best buy card which it was easy to apply. And here i am with an awesome camera

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright. Upgraded to a insta 360 shortly after purchase because the editing software was to much of a pain to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Is perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for me, I put it in front and I can record the whole adventure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didint come perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GoPro Max came with a stain in the screen, weird but true. Maybe is just an error of GoPro.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box Excellent missing some accessories

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Open Box Excellent condition (they advertised it to be in its original packaging with all original accessories) but mine was in some small white box and is missing a lot of the accessories. I was on a time crunch as I was flying out of the country same day and would not be back till August — so only realized the package was in fact missing some stuff after I got back home. Went back to store and asked for help, but even the staff was confused and they couldn’t really do anything as no other open-box items was available. In the end I just sucked it up — don’t really mind the missing accessories, but wish they didn’t advertise it as having all original accessories in original packaging if it wasn’t.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to edit 360 footage!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool camera. Was worried about how to edit the footage but found it very simple using the GoPro app. Stabilization isn’t as advanced as the newer hero’s but still very good!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected at all. There are way better cameras out there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    GoPro, Max 360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my GoPro Max 360 this gives me the best POV videos yet! Since I can't show any videos, I'll post some pictures I took with it. I purchase three extra batteries since my rides are generally more than the 80 minutes that the one battery provided by GoPro gives me. Only had to wait 3 days for my GoPro to be delivered to Best Buy in San Marcos.

    I would recommend this to a friend
  • Pros mentioned:
    360 view, Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good upgrade to GoPro system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good upgrade to the GoPro system with the potential of 360 views from the two lenses. Battery life is so so like most GoPro. The focuses pretty quick and the saturation of the colors and the sharpness of the picture are very good. Most of the photos are in the wide range of view. The GoPro system for downloading the photos is pretty seamless. The only issue is it’s response to vocal commands, frequently. It’s a bit erratic, but I don’t think that is particular to just this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Impressive Performance & Immersive Footage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to use the GoPro Max, and my experience with this 360-degree camera was overwhelmingly positive. From capturing stunning 5.6K footage in all directions to its user-friendly features, the GoPro Max left a lasting impression. While the shape of the camera could be slimmer, it did not overshadow the exceptional performance and features this camera offers. First and foremost, the GoPro Max excels in delivering high-quality footage. Its 5.6K resolution ensures that every detail is captured with impressive clarity. Whether recording action-packed adventures or scenic landscapes, the Max produces immersive videos that truly transport viewers to the captured moment. The camera's ability to shoot in all directions allows for a unique perspective, making the footage even more engaging and dynamic. One aspect that stood out to me was the user-friendly nature of the GoPro Max. Unlike its predecessor, the Fusion, the Max eliminates the need for dual memory cards, simplifying the recording process and saving time. Additionally, the camera's intuitive software enhances the overall user experience, making it easy to navigate settings and access features. Furthermore, the GoPro Max competes well with its rivals, such as the Insta360 One X[1]. While the shape of the Max may be slightly bulkier compared to some competitor cameras, its performance and capabilities make up for it. The Max's impressive image quality and seamless stitching of 360-degree footage set it apart from the competition. In terms of portability, although the GoPro Max may be slightly less slim than some rival cameras, it remains highly portable and convenient for on-the-go use. Its compact size allows for easy packing, and its durable build ensures it can withstand various environmental conditions. Whether I was hiking, biking, or exploring, the GoPro Max was a reliable companion that never hindered my adventures. To summarize, the GoPro Max is a remarkable 360-degree camera that delivers outstanding performance and captures immersive footage. Its 5.6K resolution, user-friendly features, and seamless stitching make it a standout choice for enthusiasts and professionals alike. While the camera's shape could be slimmer, it should not deter potential buyers from experiencing the incredible capabilities and versatility of the GoPro Max.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera for motorcycle footage and is absolutely perfect. Even feel off my bike and the rubber took all the damage, not a scratch on the lenses or screen and still works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and excellent video! The playback is super crisp and sharp, surprisingly so. I've recorded using the chest harness and head strap, and each fits comfortably and performs well. At first, though, the harness attachments aren't very intuitive nor while reading the instruction manual, so I had to YouTube how to attach the camera to the chest harness. Some other flaws are the loading of the camera battery. Please read the instruction manual before opening and loading the battery. And to unlock the battery compartment was extremely difficult the first time and not very intuitive. Make sure you read the instruction manual or ask someone who has one (or ask a Best Buy professional, which I did).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a GoPro user for the last year and a half or so. I started with the GoPro 8 and upgraded to this one. The 360 camera is a game changer and can shoot videos almost as if a drone is following you around (this works great for my biking videos). It also doubles as a regular camera if you don’t want the 360 footage. The GoPro app is easy to use with this camera as well. Transitioning from the 8 to this one was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    360 view
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent 360 camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day before a trip to Mexico, I was forced to upgrade from a Hero black 5 to this after I loaned my 5 to someone who loaned it to someone else. I was already in the process of doing research towards making a 360 camera, so this just expedited the purchase. This upgrade was much needed and made capturing moments of the trip better. The ability to show my field of view as well as myself without unnecessary wrist motion is underrated. Being able to change the point of focus during edits is amazing. The only cons I have at the moment is I'm not familiar with the app, so it will take some time to perfect my content. Also, as with every GoPro, you will need another battery.

    I would recommend this to a friend
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