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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers admire the F1 Folding Ebike for its budget-friendly price point. Many have expressed that the quality of the bike is impressive for the price paid, especially in the current market.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 4 out of 5 stars

    Very fun to ride but wish it went just abit faster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rides really well and looks stylish but i wish it could push to that 25-30mph range, comes with almost every single screw loose but i assume that's intentional since it comes with every tool you might need to tighten them, just be sure to tighten everything up before riding, the seat can get uncomfortable after like 30 minutes of riding it since it has no suspension at all other than the semi fat tires i only ride it for short bursts so its not a big deal but if you prefer longer rides or even short bumpy commutes i would look elsewhere or buy a mor comfy seat with some shock absorption.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 3 out of 5 stars

    Doesn't Do 20 Mph its goes 18.5 mph

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a nice bike but don't expect it to do 20 mph cause it does not its goes around 18.5 mph once you put your wheel setting on the right size. I've replaced the controller, display, wire harness and the motor and it still doesn't do 20 mph. If you don't care about the speed you'll love the bike if your heart is set on going the advertised speed you may be disappointed. Overall its still a great value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Max speed, Operating range

    Rated 5 out of 5 stars

    Worth the $$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I've had it for 3 months now. I take it to work and home everyday day. 10miles there and 10miles back can do two trips without changing takes me about 15 to 20min to get there vere fast bike.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed, Operating range

    Rated 5 out of 5 stars

    Best ride for the price (i would pay more)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bike is the coolest thing ive bought off the internet in a while. Paying just pver $600 after tax for a bike that works like this one in this market is unheard of. Smooth in all types of terrains. 10/10 highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oldable and very portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as advertised - powerful, foldable and very portable

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Value

    Rated 5 out of 5 stars

    Gotrax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike for the price.perfect for traveling.gets me to my job on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome buy. my son loves it. I like that the battery can be removed for charging

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Nice bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved her gift. Hasn’t been on it yet, but she’s ready to take it out. It’s very well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic bicycle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Loves this bike. He put 50 miles on it in 3 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad to assembly and heavy duty today to use abd

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ripped off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product, have only been able to use it two hours, before it completely stopped working. Spent over $625 for this only to have it sitting on my rec room. The customer service has been atrocious and non existent between Gotrax and Best Buy. No one has done anything to help me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out of stock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was out of stock and they delivered a TV???

    I would recommend this to a friend
    • Brand response from GoTrax
      Posted .

      Dear Peterw,

      We appreciate you getting in touch with us! We're sorry to hear that you didn't receive your F1 Bike, and we appreciate the chance to make things right. The unit is covered by a limited manufacturer's warranty, you can file a claim for this issue by following this link: https://gotrax.com/pages/file-a-claim or you can email us to: [email protected]. Feel free to call us at 1-844-446-8729 so we can verify the status of your case.  Our phone lines are open from 9 am – 5 pm MST.

      Thank you for your patience and understanding!
      Kind regards,

      Gotrax Support Team. gotrax

  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking bike, so far everything works great!! Now I’ll probably be buying an electric scooter.

    I would recommend this to a friend
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