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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 3.3 out of 5 stars with 9 reviews

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56%
would recommend
to a friend

Customers are saying

Customers commend the GX1 Electric Scooter for its impressive range and speed capabilities. However, several customers have expressed concerns regarding the quality of the suspension, reporting creaking noises and discomfort during rides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Cons mentioned:
    Motor issue, Suspension
    Best Buy Employee

    Rated 1 out of 5 stars

    Gx1 sputter

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So about a week after use the back motor stated to randomly sputter the suspension makes terrible noise and the breaks i have had to re adjust 3 times i have had other gotrax i just think this is the entry level mess up so decided to go all out and order the gx3 will review that after about a month aswell

    No, I would not recommend this to a friend
  • Pros mentioned:
    Powerful, Speed

    Rated 5 out of 5 stars

    Clean. Smooth. Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This is so much more then i expected. Not a toy for sure. This will get away from you very easily. I do not regret this at all.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Suspension

    Rated 3 out of 5 stars

    Looks good, but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GX1 is heavy, hard to control. Very difficult to load in trunk. On fast mode battery last 9 miles, not 25 miles. After first ride, rear suspension started making creaking noises. I tell you, i have a Gotrax G6 for 3 months now and never had problems with it. Your choice...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good build, Powerful

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter I was skeptical about buying a gotrax but I'm glad I did. It has lots of power and the suspension is great, the only thing I would change about the scooter is I wish it had turn signals but other wise great scooter

    I would recommend this to a friend
  • Pros mentioned:
    Good build
    Cons mentioned:
    Motor issue

    Rated 3 out of 5 stars

    kind of a letdown..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first scooter had a defective front motor after about 90 miles on it. i returned it because it was still in the return period and didn't want to deal with warranty claims unless i absolutely had to. got roughly 9 miles on full power so im hoping the replacement is better. ill find out tomorrow when it arrives. Overall a great built scooter. hopefully i just got a bad one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Bulky

    Rated 3 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for overall value, Price/Utility. It feels cheap and very bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Suspension

    Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped work after one day. Customer service team doesn’t respond. Creaking suspension.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go trax

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter. It’s heavy but reliable. I use it my daily commute and the battery lasts

    I would recommend this to a friend
  • Pros mentioned:
    Keeping it

    Rated 5 out of 5 stars

    Sugar Scoot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my niece. Keeping it, buying her another one lol

    I would recommend this to a friend
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