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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 18 reviews

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  • Ease of Use

    Rating 3.4 out of 5 stars

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56%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 2 out of 5 stars

    Weird quirks, especially for business portion.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Business Application Incompatible with Windows 11 Intel Graphic Drivers. Shaders keep crashing on W11 Integrated graphics, after forcing program to run on Nvidia card it functions fine. There are a whole host of quirks, but is a lot cheaper and isn't subscription based. I can't recommend this for a weekend warrior tax person as it isn't plug and play.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      We truly appreciate you letting us know! We’d love to chat more about the technical difficulties you encountered with H&R Block Tax Software Premium & Business 2024. When you have a moment, please give our Software Support team a call at 1-888-482-9288. HRBlock

  • Rated 3 out of 5 stars

    HR BLock premium & business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the least expansive tax software, but if the users do not know how to navigate the program it causes a lot of headaches. The good benefits of this program are more complete for a small business person who can handle its effective tax reporting. We will buy it again.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way. HRBlock

  • Rated 1 out of 5 stars

    Only Windows, Can't Upload PDF of Last Yrs Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only operates on Windows (didn't see that, can't return) and you cannot upload a pdf of last years return. It's 2024 and this software looks like it just came out in 1980.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for letting us know, Croon. H&R Block values your business and would love to resolve your concerns. Please call our Software Support team at 1-888-482-9288 or email us at [email protected]. We're confident that we can fix this for you! HRBlock

  • Rated 3 out of 5 stars

    Prefer Turbotax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PREFER TURBOTAX WHICH INTEGRATES SEAMLESSLY WITH PRIOR YEARS USE OF TURBOTAX.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you so much for sharing your experience with us! We really appreciate your input. While we currently don’t support importing from other products like TurboTax in the Business program, please know that your feedback is important to us. It helps us understand how we can enhance your experience moving forward! HRBlock

  • Rated 4 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use program this year. First time ever i prefereed turbotax firmat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely Atrocious Software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to save money - quite possible the worst piece of software I have ever used. Things do not populate or connect properly and you have to override - which then leads to cascading issues. It lags severely, you can't go directly to any form and have to endlessly click arrow keys, and it isn't even formatted to the screen properly.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hi Alex. We’re so grateful you took the time to share your experience with us today! Your feedback plays a vital role in helping us enhance our products. We know it can be disappointing when a purchase doesn't meet your expectations. Let's turn this around together! Please get in touch with our support line at 1-800-472-5625, and we’ll be happy to work on solutions that work for you. HRBlock

  • Rated 5 out of 5 stars

    I was skeptical at first....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first because I have been a Turbo Tax girl for many years, but this was just as easy to use and download.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for giving us a chance! We’ve put a lot of heart into making sure our software delivers a smooth, stress-free experience. Hearing that it was easy for you to use and download reassures us that we’re on the right track. Welcome to H&R Block. We hope you find that it is greener over here! 💚 HRBlock

  • Rated 5 out of 5 stars

    Best Buy for the best n in Tax software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using H&R Block for 5 years, i used Turbotax for 20 years prior, H & R is less expensive and easier C to use.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hi Lance! We really appreciate you choosing H&R Block five years ago and every year since! It's great to know we’re making strides toward earning your long-term business. Thank you for spreading the word to the community about how affordable and user-friendly you find our software. HRBlock

  • Rated 5 out of 5 stars

    2024 H&R block

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Very easy to go through rhe purchase process

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hi Jeff! We appreciate you sharing that your purchase process at Best Buy was seamless! Thank you for choosing H&R Block for your tax needs. We look forward to seeing you next tax season! HRBlock

  • Rated 5 out of 5 stars

    H&R block software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and super easy to work its one of the best applications

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hi Erick, we appreciate you sharing that you believe our software is among the best. Your recommendation means the world to us. We're looking forward to seeing you next tax season! HRBlock

  • Rated 5 out of 5 stars

    Does the job and no frills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer H&R for its no frills design, less distractions and a very straightforward experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Time Consuming Confusing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is software is not user Friendly! The walk through instructions is most confusing. this is the 3rd I tried this product for my small business, each time it never has saved me money. And did i mention it is very time consuming.

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hello, thank you for reaching out for assistance! I apologize that your experience purchasing our product hasn't gone smoothly. Please allow us the opportunity to resolve your concerns. Our Software Support can be reached at 1-888-482-9288. Please give us a call! HRBlock

  • Rated 5 out of 5 stars

    H&R Block

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program worked as intended.Taxes all done and filed.

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      We love to hear it, Paul! Thank you for leaving feedback on our software. See you next tax season! HRBlock

  • Rated 5 out of 5 stars

    tax software review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use. Simple and quick! I would highly recommend

    I would recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hi Marilyn! Thank you for sharing your recommendation with the BestBuy community! We're happy to hear that you found our software user-friendly! HRBlock

  • Rated 5 out of 5 stars

    H&R Block Premium & Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use in order to navigate your tax needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HRBLOCK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I have bought and used it for the past seven years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong item sold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that it would work with my Mac computer and it does not. Was not allowed to return it. So I’m stuck with something that would not work with my computer and had to purchase another program

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Thank you for letting us know. H&R Block values your business and would love to resolve your concerns. Please call our Software Support team at 1-888-482-9288 or email us at [email protected]. We're confident that we can help! HRBlock

  • Rated 1 out of 5 stars

    States wasnt included

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to pay extra to file my state taxes. I believe it was $20

    No, I would not recommend this to a friend
    • Brand response from H&R Block
      Posted .

      Hi, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can. HRBlock

  • Customer reviews from HRBlock

    User rating, 4 out of 5 stars with 8370 reviews on HRBlock.

    See all HRBlock reviews
    HRBlock
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