Customer Ratings & Reviews

I purchased the BrewStation Summit Ultra 12 Cup Dispensing Coffee Maker this month, and have been using it continuously for the past 2 1/2 weeks. The reason I chose this unit was for the programmability, the absence of a glass carafe, and to avoid the wastefulness and lack of flavor I find in the pod-style brewers. I am 100% pleased with this unit. It's a triple decker, in that the top is the coffee filter basket (flat bottom filters), under that is the reservoir for the brewed coffee, and the deepest part is for the water. I am 100% pleased with the temperature of the coffee and, even after 3-4 hours, does NOT taste burnt. For my purpose, which was to brew coffee in my upstairs quarters in a shared home, it has worked out perfectly. The flavor and strength of the brew is not as rich as a french press would provide, but not as desolate as a pod provides. It has a '1-4 cup' setting, but I found not selecting it provides for richer flavor. It has saved me from having human interactions with other housemates before having coffee. Cheers!

Makes a great cup of coffee. Very easy to program and use. Coffee stays hot. Great price for the product.

I read all the reviews before making a decision to buy this particular machine. I have had NO issues so far. I love that it keeps coffee hot for 4 hrs and I think it's very easy to use, program and set up. I'd defiantly buy it again.

I like not having the carafe. Makes a good, strong "pot" of coffee. Easy enough to make 1 or 10 cups. Drips a bit when pouring the water but easy clean up.

It's just as advertised and easy to use. Very easy to clean. No more worrying about carafes breaking or spilling everywhere because the lip isn't made right. The only down side is they need to redesign the top so when you lift it after use, water doesn't drip down the back of the machine, other than that - great product.

This is our first coffee maker we have purchased that doesn’t have a glass carafe. It works perfectly with less mess. The coffee stays hot for up to four hours and the coffee doesn’t taste burnt. It’s a keeper!

I love not having to worry about a glass coffee pot that one of my boys might grab and pull onto them. Or a glass pot that I might bump against the counter and it break with hot coffee in it.

Fun to use. No Carafe to clean. No Carafe to worry about breaking.

Suits our needs perfectly! Read that they tend to leak after a while and so bought the maintenance plan with it. Glad I did because this is my second one. Traded up from the 10 to the 12 cupper. Which was a good trade. Love not having a glass carafe To worry about. Easy to keep clean and makes great coffee. So far so good we’ll see how long this one lasts.

Im not impressed by this coffeemaker. I bought this particular piece of equipment because of the features, well it may just be I received the faulty one of the bunch, mine has leaked since the day 1. I went out of town for 3 months and unfortunately my roommate never had the time to return it, but Im not at all happy about this item.

Great price, love the no canister, coffee could be hotter and a filter basket would be nice. Otherwise would have given it a 5.

does not brew dark enough and hard to clean with sponge and water you can only rince with hot water

Love the coffee maker but it leaks. The previous one did not.

I love this coffee maker. It keeps the coffee hot and fresh because there is no carafe. Also, having no carafe is one less thing to break or replace! The only negative is that it is very tall, and did not fit in the space I intended to use it.

It leaks from the fountain button. No matter what size cup I use or how long I keep the cup there after releasing the pressure/fountain button, I always have to grab a paper towel and wipe off the coffee maker as well as the little puddle that it makes on the kitchen counter. Also, you have to take it apart to put water in it That was a feature that I didnt like right out of the box. I was hoping to be able to flip the lid and add water and grounds, however, there is a 6-step “procedure” for brewing from start to finish.

This is the second Hamilton Beach brew station and this one is better than the one I purchased over a year ago. Some of the reviews indicated leakage and have not experience any. I think a lot has to do with how you position your cup or mug when it dispenses coffee.

A very good product. We have had many of these Hamilton Beach brewstations over the years that have a long time and some that didn't six months. I hope that this one a long time.

Great coffee maker for the price there was a deal in store. Was a gift to my parents because their coffee maker broke. At first they did not know how to use it because there was no pot, but once they got used to it they love it! Simple, easy and clean.

Coffee every morning is very important, and with this programable brewstation, I can set it in the night and have my coffee ready by the time I wake up in the morning.

This coffee maker is a great cross between a single serve and a 12-cup coffee maker. You can make a full pot and serve it by the cup. The best part is the last cup does not taste burnt. Highly recommend it.