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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 195 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers love the Restore Sound Machine for its sleep aid features, with many reporting significant improvements in their sleep quality. They appreciate the variety of sounds and the sunrise feature that helps them wake up more peacefully. However, some customers are disappointed with the subscription requirement for accessing additional features and the relatively high price tag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 195 reviews
  • Rated 4 out of 5 stars

    Very Good, but has a few drawbacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used a Philips sunrise alarm clock for about 5 years prior to purchasing this, I already knew I wanted another sunrise alarm clock when mine stopped working. This alarm clock appears well made and is definitely more aesthetically pleasing than those made by Philips. My only two complaints are: 1. The Brightness. The Philips clock was very bright compared to this. I am a light sleeper, so this light is still enough to wake me up, but it isn't nearly as bright and the colors aren't as 'defined.' They tend to be more diffused. 2. The reliance on a mobile application. While this wasn't a surprise to me (I read other reviews prior to purchasing), this is still a drawback. There just isn't a great degree of control using only the controls on the clock itself. That said, the app worked well for me, and it gives plenty of options for configuration.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Waking Up Like a Boss

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife and it works perfectly for her. The light slowly waking you up with the birds singing in the background are perfect for not startling you awake like you're back in the military. All in all a wonderful device that will wake you up much more naturally than an alarm will.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Sound quality

    Rated 5 out of 5 stars

    Hatch protects my sleep

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hatch… I love to have things that help me sleep better. This hatch has nice sounds and the best part of all is the morning alarm … waking up with the sunrise!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pet Loves It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to set-up with a smartphone and easy to program. You can choose from a number of color and sound configurations, including meditations, songs, and noises like fans. The library also includes sounds from the outdoors and nature, which really appeal to my cat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Relaxing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and makes waking up a nice and gentle experience Lots of customization for your own unique experience

    I would recommend this to a friend
  • Pros mentioned:
    Light, Sound quality

    Rated 5 out of 5 stars

    So cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. I get to choose from any color and make it as bright or dim as i want and the sounds are so soothing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty (limited).

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hardware. This thing is truly pretty. HOWEVER, don’t assume that it’s fully customizable. There are nine options for the sleeping sound. Nine. There are a lot more for the 15 minute wind down but bupkis for the main event. Paying a big chunk for the subscription doesn’t even give you any more sleep sounds. Other than the severely limited sound catalogue, this offers a light source that is customizable. I’ve been using this for a month now and I’m not sure what benefits a color changing light should make during wind down or what help it gives to have a more red light change to yellow during wake-up provides, but it has a really wide color spectrum and intensity variation. If I were to buy this again, I’d probably go with a much cheaper pink noise machine that has more sleep options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep sounds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it really good sleep sounds my wife love it she’s really happy with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps sleep but you have to pay for a subscription if you want the extra stuff. After a year and some months it’s stopped working. Most nights the machine won’t even turn on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    If you are looking for a different sound alarm

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alarm sounds and lighting are nice but I don't think it's worth the money and you have to pay for extra features

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Light
    Cons mentioned:
    Wifi connectivity
    Best Buy Employee

    Rated 5 out of 5 stars

    Best alarm I ever had

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, this product does have a subscription but it’s optional and it can only work on a 2.4g internet connection. Overall this product is amazing, I’m a heavy sleeper and I’ve been having a hard time waking up to the traditional alarms but ever since buying this alarm I’ve been waking up early and making it to work on time. I wake up not being started by a noisy alarm but instead I wake up to a nice warm sunrise with birds chirping. Another neat thing with this alarm is that it lights up the whole room with the bright sunrise so if I’m sleeping facing away from my alarm I can still wake up to it. The only thing I dislike about the product is the button location of the alarm off button and alarm time. Either way I am definitely recommending this alarm to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Light, Sound quality

    Rated 4 out of 5 stars

    Better nights sleep definitely happen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped my nightly routine immensely. The light, sounds, and built in alarm were everything I was looking for. The app includes so many options that you can tailor Hatch for your sleep experience.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Sound quality

    Rated 4 out of 5 stars

    Mornings Made Eas-ier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive really enjoyed my hatch. Started using it right at the DST change and it has made my night and mornings easier. I really like thr routines you can set for the evening with all the different noise and color combinations there is the perfect slerpscape for everyone. One change I wish was add would be an additonal step to morning routines to dimiss the alarm but leave the light on without having to go into the app to turn it on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Wifi connectivity

    Rated 4 out of 5 stars

    Game Changer For Quality Sleep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hatch Restore is a game changer for me, I struggle to get to sleep at times and stay asleep. My mind races and I’m stressed at times, the hatch with its different sounds,lights and music has helped me to gently fall asleep and stay asleep. My favorite thing by far is the routine for both bedtime and waking up, it’s always a refreshing end and start to the day. One of my only issues is the connection for the device can be an issue, it can disconnect from Wi-Fi or your phone randomly and can be a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Live my hutch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my hutch. It actually helps me wake up every day at the certain time and keeps me scheduled as well when I go to bed helps me unwind , there are so many gray features also so many different colors sounds phenomenal. You have so many to choose from. It’s so convenient. You also have the app you can schedule your times or you can set it for as the week you will not be disappointed on purchasing this. I was kind of skeptical first but I’m not so I said why not let me just give it a try and I did. I’m very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Light, Sound quality

    Rated 5 out of 5 stars

    Hatch Alarm clock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having a terrible time waking up in the morning as well as getting to sleep at night. The ambient noise supplied by the alarm clock helps me sleep, and the light, that is adjustable from color to brightness, while easily adjustable via my cellular phone is very helpful in waking me up.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Ease of use

    Rated 5 out of 5 stars

    This has really helped me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I slept without this. Highly customizable sleep and wake functions through the app, which is easy to use. The alarm is the best part. It never startles you awake. Most of the time, I am ready to get up before it makes a single sound. I use to be startled awake by my tradional alarm clock and was instantly in a very terrible mood. That has all stopped. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Light

    Rated 5 out of 5 stars

    Perfect Alarm Clock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect product for any college student! The reading light helps give me time to unwind before bed. The sound machine helps me fall asleep and stay asleep, and the sunrise alarm is the perfect start to any morning. I literally cannot go to bed without this. This product also looks and fits perfectly on any night stand! Best Buy College Crew members receive products to write honest, unbiased reviews.Reviewers have been provided products free of charge and may have received nominal compensation.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm, Light, Sunrise feature

    Rated 5 out of 5 stars

    Great personalized sunrise alarm clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant device! Love the customization of this sunrise alarm clock. The sunrise feature is awesome. I use it as a reading light too and it’s great. Much gentler at waking me up than my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Light
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Wake up with the sun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light waking me up in the morning. It takes a little to get used to the app. It's not as intuitive and remains a little tedious to navigate. Also recommend a different color for the actual time. The white can be pretty bright at night, even on the lowest setting.

    I would recommend this to a friend
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