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Customer reviews

Rating 1.7 out of 5 stars with 7 reviews

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29%
would recommend
to a friend

Customers are saying

Customers are satisfied with the products offered by Best Buy. However, there are some concerns about the quality of the products, with some customers reporting that they have had bad experiences with the products they have purchased.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Battery life, Design, Wireless

    Rated 4 out of 5 stars

    Pretty cool mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hello Kitty mouse is a pretty cute mouse yet basic. This mouse feels solid construction and nice scroll wheel and quite stylish. Its wireless is pretty good just plug the reciever in and it will automaticly find it with no drivers. I use it on my mac and windows with no problem at all setting it up. it has a switch too on the bottem to save on your battery when not in use which is very convient because cordless mice often need battery replacment. 2.4ghz range is pretty good. Overall if your a Hello Kitty fan this mouse is quite cute and worth a purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Bad, Connection issues, Limited use

    Rated 1 out of 5 stars

    Not worth the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be cute, but functional it is not. The first one I bought barely worked, with severe lag and a constantly breaking connection. I exchanged it for another that worked temporarily but ultimately fell to the same problems after a week of limited use. Though $30 isn't a lot to pay for a mouse, it's more than enough for something of bad quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bad

    Rated 3 out of 5 stars

    Gift not yet used, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed in Best Buy. The staff seldom comes to me asking if I need help (I don't think I look particularly tech-savvy). For this particular purchase and the related one I had to seek out a "customer service" person who had no idea what I was talking about. I specifically described this item and he was in the department it would have been. I went on line and ordered and risked not getting it in time for gifting. Very disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    do not get!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slowest mouse I ever had in possession. If you game or are quick, dont get this. You will be so angry over this mouse.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bad

    Rated 1 out of 5 stars

    Delay in response

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very annoying.. There was a delay or non response .. Returned the item. Very dissapointed Best Buy offer bad products in the stores.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Delay in mouse action

    Rated 1 out of 5 stars

    Delay in mouse action

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a delay in the mouse action that made it difficult to use. I promptly returned this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cute? Yes Work? No

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this mouse, I put the batteries in, plugged in the USB and nothing happened. I planned to take it back, but figured I should maybe read the manual booklet that comes with it first. It says you have to right click and hold the scroll wheel at the same time for a few seconds to get it to work, after trying that it would only work sometimes.

    No, I would not recommend this to a friend
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