Customer Ratings & Reviews

Absolutely love this thing. Ships with throttle restricted to 20mph. Can be adjusted in settings to hit around 28 in pedal assist. Wish the brakes were hydraulic at those speeds. Shipping was two days and no damage; however rear tire had lower tire pressure than the front did. No leaks in it and I found the ride actually a little more comfortable lowering it some in the rear. Double check the spacing on the brake pads in the calipers. Mine were both running a little but was a quick adjustment. Battery will drain after like 2 hours of riding at max speed; however, I like pedal assist 2 mode(13-15ish) it’ll make it almost the whole 48. I suggest a bag for the rack. I keep bungees in it. Use the bike often to run to the store to grab small items and to the gas station to get a bundle of firewood to bungee down to the rack. Works fine. I’ve bungees fishing poles and gear to it and road right along the river fishing. The off road is amazing. Definitely purchase a handlebar bike mirror for the left side if you are in the US. I got a meachow brand that folds so when I bring it in for the night or lock it next to other bikes it’s not dinging around. I really wish I would have purchased two. I just hit the 250 mile mark on the odometer and have barely had it a month and a half. It is a lot bigger in person. I’m 5’8” and just barely raised the seat so I can get the suspension feel in the ride and I can hardly reach the ground full vertical. Folding is fun but it’s so heavy (90lbs) I don’t bother much easier to use the handle to lift it while it’s not folded.

This bike performs well. Goes up hills with ease. Plenty of torque. The display is pretty nice. I have put almost 200 miles on it in the past week and a half since I bought it. Every time I'm out someone stops me to ask about it. The assembly was pretty easy and didn't take long. Overall it's a great bike. The brakes are good enough for me but most people think they are a little weak. The brakes were out of adjustment out of the box. I had to YouTube how to adjust them. They were rubbing and making allot of noise when not even using them. They are a little noisy when using which will make people turn there head. The seat is pretty uncomfortable. You will probably want to replace it. It will probably be my first upgrade. I average about 22 miles per charge. That is mostly using throttle so don't expect anything close to the advertised because it is a pretty small battery. I would like a second one but they are sold out. Hopefully they will have batteries again. This bike is a lot of fun. I use it on almost a daily basis.

I cannot express in words how much I love this bike. First, the breaks aren’t great. Second this bike is great anyway. Great speed, good range, the stock seat is comfortable, it is not too bad to put together. But I just can’t ride this bike enough. The shocks are great for city riders smoothing out curbs and potholes. I have 400 miles on mine and it seems to be holding up fine. I would definitely recommend this bike and I would buy this bike again.

I was hesitant but but I couldnt be happier with my bike. I get 30 miles at 24mph in throttle only mode and it doesnt matter what terrain you ride on. It tops out at 29.5mph. The brakes and gears are on the cheaper end but I knew this beforehand The motor however is powerful enough for whatever. I want to buy another for my son so we can ride the trails together. Such a blast. Just keep it slow at first because there is a little learning curve. The peddle assist will throw you forward when you dont want it to so make sure you are in 0 when you stop at crosswalks or any other danger area. I have discovered so much that I wouldnt have ever seen if it wasnt for the HeyBike..

Love love love ! 300 miles in three months and ran into my first problem that neither company will fix . 5 Female tooth , battery port connector on the battery has folded in on itself and won’t make a connection. Slid the battery in and it wouldn’t slide in like normal . Seems the male connector shoved the female plate into the battery and destroyed it . Definitely a manufacturing issue that they are aware of but chose not to fix or cover under any warranty . But they will offer the parts to buy fix it yourself . Learn as much as you can about this bike if you want it long term . It needs maintenance like any other vehicle .

Moving from the jetson bolt pro to this heybike mars 2.0 is night and day. Lots of power, plenty of torque and speed. Im 240lbs and it has no issue getting up over 26mph. Good sespension, smooth over the bumps. App worked great for all the adjustment settings as well. Thanks

Amazing bike! I wanted to upgrade from my 15mph bike to this one so I can ride to work. Received many compliments. Feels great to ride! Shock absorbers work great! It was bigger than I thought. I’m 5’6 and some change. Love the fact that it folds! Secure, sturdy, safe! Fat tires- huge plus! I feel it rides like a dirt bike without the noise! Please wear a helmet!

I like it that it's foldable that you can take it anywhere. The removable battery has USB port that you can charge your phone or any gadgets if you need to. I'm only using it going to the gym and battery charge last up to 1week. It has front post suspension and suspension seat post making it a huge difference on a bumpy roads. It has 7 speed shifter but I normally just use up to 4 since I find it already fast enough for me to go  around. It has small LED screen where you can track your speed and volts to keep track of your battery. I likes the light but I just find the front light too high that it doesn't focuses on the road. It's also good for steep hill. I'm very satisfied with this Ebike.

I absolutey love Heybike Mars 2.0, its the oerfect size for a bike frame and sits comfortably. The bikes assembly was quiet straightforward and did not take up too much time. Following the instructions made the assembky alot easier since i was able to watch a short and concise video about how to build it. The ride is quite nice as well bery smooth with the fat tires and offers soace with rear rack. I also really appreciate the ability to locate my bike through the Heybike app and adjust the speeds as needed. I will likely stay with Heybike as they have very reliable and durable products!!

This e-bike is excellent. We have driven over almost a year and it feels like a brand new e-bike. Completely recommend it.

Best Ebikes ever. Me and my husband are having a great time. Love to get around faster than ever, like the grocery stores and the malls and the parks. Thank you Best buy for the great service with my 2 Ebikes I really appreciate it.

BEST E-BIKE EVER!!! Super powerful, battery lasts forever, and impossible to ride without a smile on your face! Loved our first so much we bought two more lol. Highly recommend

The bike is great really fast 28 miles an hour mt hole thing is going down hill it resets to 23 again idk why i have to call them but brakes are good its way fast enough and the handling is great

I bought this for my Wife, she has put a lot of miles on it since. Assembly was pretty easy and she even helped. Great for continued fitness.

Bike is fantastic !!! What could be a problem is the assembly manual that cames with it, but it was solved once that Heybike has lots of videos in Youtube. After that, was very easy. Just love it!!!!

Easy to assemble. Easy to operate. Best purchase of 2024!

My mars 2.0 is my new adventure machine, I love the rides I've been on,country roads,city roads, really solide macine.

I really enjoy this e-bike. Its appearance is very nice and I have received many compliments. The pedal assist kind of took me by surprise but it works well. I’m very glad I purchased it.

Yes love ❤️ Best the best bicycle love it. I'm looking for two more.

This was one big headache right out of the box! The assembly directions were not clear which resulted in my needing to watch a pre made video several times. After 3 hours of finally getting it together I discovered the power adaptor doesnt fit into the battery pack for charging! After spending 1200 on this thing that should be the main working component. If it werent 11pm at night i would be hauling this thing back to the store!