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Customer reviews

Rating 4.6 out of 5 stars with 703 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Hisense 85" Class A7 Series LED 4K UHD Smart Google TV for its exceptional picture quality, affordable price, and massive screen size. They appreciate the easy setup process and the convenience of Google TV, but some express concerns about the TV's weight and remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 703 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 3 out of 5 stars

    Good Price. Decent Functions. Inconsistent Color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large and impressive out of the box. TV was easy to physically set up and generally ready to use out of the box. It is relatively light, but since it is large, will require at least two (2) people to maneuver. The TV includes strategically placed and solid handles factory-installed near the top back of the TV for improved handling. The only physical setup is 1) power cord, and 2) either a) attach physical legs or attach hanging hardware. The power cord is relatively short, requiring an extension cord or placement of the power strip very close. The cord hardly extends past the middle of the TV much less to an electrical receptacle. If you intend it to stand on its legs (versus hanging on a wall or suspended from a stand), it has options to install the legs in a wide orientation for better stability or narrow placement to accommodate more narrow TV stands. I opted to to suspend the TV from an existing swivel TV stand. Although, the stand - which was manufactured before 80"+ TVs were an option - said it was limited to 65" TVs, the ~90 pound TV was well below the 135 pound weight limit. The standard hanger orientation on the TV back accommodated a quick 4-screw installation of the hanging hooks for the TV stand hardware. And the TV quickly and easily hooked onto the stand's swivel apparatus. Viewing setup has more options to navigate. The provided printed manual - like most products today - has very little information about the product and little assistance with the finer details of setup (color modes, action settings, viewing options, and integrated Google TV and streaming services). I guess you are expected to go online for this detail. For TV firmware/software updates and other functions, you do need to enter your Wi-Fi network details which has become standard and easily navigated for most consumers. If using an existing streaming option (e. g. Fire Stick), it is essentially plug-and-play. For the moment, that is what I am using, so I have not yet gone through the process of setting up the Google TV options and settings. In addition to its resident Google TV setup, the TV does have some general color modes, action settings, and other viewing options setups. The TV and manual don't give you any insight into those settings, what they are, how they might be best used, suggestions for use, or how they might resolve short-comings or viewing issues. It would be good to know if possible blurring, color inconsistencies, or other less-than-optimal viewing conditions might be resolved with any of these settings (e. g. what best settings for fast action or sports if there are possible issues). Since better sound was one reason for getting a new TV, I originally intended to utilize add-on speakers. However, the TV's existing internal speaker sound was very good and filled our relatively large room even at low speaker levels (typically listen at high teens to low 20s range). And at higher levels, there wasn't noticeable distortion. The TV screen image out of the box appeared impressive and vibrant. And the vibrancy of the screen image appeared stable in static pictures and images (e. g. Home screens, menu screens). However, while watching TV shows and movies (the primary purpose of the TV), the color is unstable and inconsistent. There is a noticeable flickering of color profiles, regularly alternating every few seconds from bright and beautiful vibrancy to a muted, almost black and white, palette in the same image. This is entirely not acceptable, noticeable, and annoying. The issue is very difficult to capture since you don't know when it will occur and since you are taking a digital image of a digital screen image. (I attached sample images to this review - one bright; one dim - to show as best I could the loss of color.) I don't know if this is a common issue with this manufacturer, if it is inherent only to this specific product, or if it is a defect of only my TV. I have contacted Hisense and will see their response and intended solution. I acknowledge that the price for this TV - relative to other similarly sized TVs with similar functions - was very good. But for even basic viewing enjoyment, fluctuating and flickering image quality cannot occur at any price level.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Hisense for the win - again!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always owned Hisense tvs, in all different sizes, and have never had a bad experience. We actually prefer Hisense over name brands (where we have had many bad experiences). Every Hisense we have ever owned has lasted over 10 years before the pixels started to fade/burnout. But even then, they still work! We hope this 85 inch will serve us just the same! As far as the TV itself - it's huge. We have ours in our master bedroom right now and it takes up most of the wall. And this isn't a small room lol! It's like we're in a theater. The picture and sound are clear, and it responds quickly. It's so bright we constantly joke about getting a sunburn from it lol great TV. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Need to be seen in person to fully appreciate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this 85-inch 4K LED TV and have been incredibly impressed with its performance and features. The picture quality is simply stunning. Colors are true-to-life and incredibly vivid. Black levels are deep and inky with no light bleed or halo effects. Shadow details in dark scenes are clearly visible. The level of detail is outstanding. Despite the massive 85-inch screen, heat output is surprisingly low. After continuous use for 7-8 hours, the back of the TV is only slightly warm to the touch. The initial setup process was quick and smooth, with easy-to-follow on-screen prompts. The TV came pre-tuned nicely out of the box with excellent color accuracy. Reliability has also been rock-solid. I've used this TV extensively over the past month for 10+ hours daily without any hiccups or unexpected behavior. The wireless casting feature works great for both Android and iOS devices. Latency is very low, making it seamless to cast content from phones, tablets and PCs. It's super convenient for both entertainment streaming as well as screen mirroring for discussions or presentations. With best-in-class picture quality, robust casting capabilities, low heat output, and reliable performance, this 85-inch 4K TV has exceeded my expectations. I highly recommend it for both cinematic movie watching and presentation. The large screen delivers an incredibly engaging viewing experience that has to be seen in person to fully appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say that you get what you pay , but in this cass i think that you get more then what you pay for!! This tv has bright beautiful colors , not to mention the fact that people will be talking about it for days once they see the huge screen! From movies to music videos everything is so huge with thia 85” tv. Go for it! You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Hisense 85 Inch TV - 5 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely amazing. Great picture quality. The screen size is huge and built with great quality. I got this TV for $749.99 during Black Friday. Great for movie watching and video gaming. 120 motion frame rate makes watching TV as if you were there. You get your money's worth from this TV and price. I highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Hisense TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, image is clearly with vivid colors. Love the size and the view of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first since I’ve always had Roku tv. This tv is amazing. Easy to install and very simple to use. The quality is crisp and clear. Highly Recommend this Tv. The picture is out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Satisfied with Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using this brand. I thought I would give it a try due to the great price. The set-up was extremely easy from unboxing to powering up and signing in to all accounts. It easily connect to our NAS (network drive). I did adjust the picture based on another customer review regarding the "soap opera" view. I like that you can disable the blue light for eye safety! Overall, great picture! The built in audio is load but I chose to keep my sound bar for more depth. For the price this was a great choice and the family loves the new addition!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Movie Theater at its best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hung this TV on our wall adtwr havimg a projector in our theater room the picture and quality was just outstanding- As was the price. Definitely a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing Google 82" tv.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful pictures, and views. Color is soooo vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exactly as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best bang for your buck as far as size\picture goes. Not perfect, but definitely impressive. USB input is perfect for backlighting, and the rear case gives adequate space for LED tape (I used 20ft, which was juuust enough). I have to adjust motion smoothing for certain movies or they get that *soap opera* look. That's common but just in case this is your first experience, it's action smoothing you want to adjust :) Pet peeve of mine but easily fixed. Additionally, it's louder than I anticipated. In a small room, a sound bar or any additional speakers may not even be needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv we ever purchased. Me and my family been wanting a 85inch with a fire place tv stand for a while now and now that we finally got it we can’t stay out the living room. The tv is extremely huge and sounds amazing the quality of the tv is perfect. If I could give it a 10 star I would. The guys that brung the tv was awesome, great service. Hisense is definitely the best brand Best Buy is the best place to purchase a high quality tv from for cash. We’re definitely satisfied!!! Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great price on a nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a bargain. Next to my top rated TV, the difference is almost unnoticeable. And that TV was well over twice the price for a 65” vs this 80”. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV under the budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy my husband found this deal. Great price, nice 4K quality, voice control over Alexa, easy to cast from phone or use a variety of installed Apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best Quality for the prize

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the High definition. The prize is good. Sound wise you can add surround audio

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Hisense 85”. The sound quality is great, the picture is crystal clear, and compared to all the other 85”+ tvs, best deal around. Couldn’t be happier. Watching football and basketball is like actually being at the game and movie night, I feel like I’m in the theater. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Super tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV picture is super, he is very nimble and there are no freezes, I am very happy. Good value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Big TV low price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and awesome tv! Beware this thing is huge! Own personal theater!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 45 in tv to basically double the size. Great quality TV. For a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best Value Great Picture what a Bargain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the picture so beautiful great price nothing can beat this

    I would recommend this to a friend
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