Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9506 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 9,506 reviews
  • Rated 5 out of 5 stars

    Deliver and install new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was right on time and completed as it has been what to expect where we have shopped for over 30 years. Great service at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    String up my home stereo system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan was great he saw what I needed done and wasted no time taking care of the issue .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my existing TV to my home theater ceilin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not mount the TV just synced the TV to my new home theater seating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is my handyman for electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad in stalled my dennon receiver and hooked up all my devices to it as well connected up my speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Solved my TV Mounting Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my mounted TV and the Geek Squad came to the rescue. They were courteous and very professional in solving my issue. They also did some tweaks to my remote. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and total tech advocate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is a true benefit of being a total tech member. It’s a value because technicians come to your home if needed to help with an installation or technical issue at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, our technician was fantastic. He's been in our home three times and each time he's done a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed! TV and Alexa now switch inputs by our voice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having a problem with our new 65" Sony Bravia TV and Amazon Fire cube changing inputs. We needed Alexa to change from Fire TV to Cable using our voice. Alexa switch to cable now works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed 85 in TV on high wall, 10 ft high

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted tv on high wall, 10 ft above floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my app and showed me how to use it. He was very knowledgeable and patient with my limited knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told wife I got this I don’t need geek squad.well those guys were great didn’t say a thing when they saw my mess just went to work and got my 65”Sony oled with soundbar t-gt wheel And hue lights synced and working awesome.they were professional courteous and acted like I almost had it right I knew better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was very timely.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my tv and connected it to all devices. They also gave suggestions for easier streaming. They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took his time to explain everything he did so this 'old' lady could understand most of what he said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad evaluated and fixed the problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my Yamaha RX-A4A receiver working with my LG C1 tv outputting 120 hrz to the PlayStation 5, the rep fixed the problem and everything works perfectly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and quickly resolved Very professional are recommend as they installed original system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved all of our problems very quickly and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, courteous, and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech crew mounted my Recessed Ceiling speakers & inspected my Sub Woofer, then ran a speaker test on my Surround Sound system. They were great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all my devices in no time. Excellent service answer to all your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job, very knowledgeable!! Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Bose 900 sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian did a great job on installing the inside wall wirings and the Bose sound bar 900.

    I would recommend this to a friend
Sponsored