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Customer reviews

Rating 4.3 out of 5 stars with 18 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Cons mentioned:
    Height

    Rated 4 out of 5 stars

    Its pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5’5 gf liked it. Im 6’ and def not made for ppl my height. Heat fnx is only on the balls of the massager from what i can tell BUT my gf likes everything else abt it so thats a win. It also has a fxn where it tirns off on its own after a lil while… or mines broken but who knows. (Also i got this on sale for like $85 so my opinion is based of that, not the $120 or whatever it is o7)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heat options

    Rated 5 out of 5 stars

    The Reliever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massager has Met my expectations. The variety of modes, compression, and heat options provides an enjoyable experience. I recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Padding, Rollers

    Rated 4 out of 5 stars

    Massage Cushion

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice massage cushion, it does need more padding between rollers and your back. Rollers are strong but hard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheaper than masseuse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is made really well, good material doesn’t feel like a lot of corners are cut. I got this for my wife and daughter who have regular back and shoulder tightness. My daughter is on the smaller/thinner and though it works fairly well for my wife, it does leave my daughter feeling sore sometimes. The track bumps up against her spine, (again a petite issue with less volume of muscle surrounding her spinal column) the balls that knead don’t quite hit her in the spots that really need work. It seems like a great product, slim in features but well built. But doesn’t work in my daughters case. Works great on my wife and myself. Got it on sale and then got a a price match because it was even cheaper. So that's a plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chair massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a similar one that broke after 10 years. This model has a nice vibrating feature that the other one didn't, but less selection on customizing the massage rolling balls. Does not go up into the neck and shoulder area. But overall it works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a present for mom and she loves it! It's really helped with her back pain and she loves the heat.

    I would recommend this to a friend
  • Pros mentioned:
    Heat options

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable the heat and rubbing feels amazing on my back

    I would recommend this to a friend
  • Pros mentioned:
    Firmness

    Rated 5 out of 5 stars

    worth every Pennie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly love this thing im a big guy but its not to hard not to soft can legit sit on this thing for hours. love comming home after a hard days of work and resting up on this thing

    I would recommend this to a friend
  • Pros mentioned:
    Gift

    Rated 4 out of 5 stars

    Mother's day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom likes it. I enjoyed it. It was a gift for Mom.

    I would recommend this to a friend
  • Cons mentioned:
    Deep tissue

    Rated 4 out of 5 stars

    Just as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, wish it was more deep tissue but the actual functions it has are good!

    I would recommend this to a friend
  • Pros mentioned:
    Great job

    Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job, especially on my lower back. Definite recommendation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable & worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to use on any chair or sofa. Best for 5’1 -6’2 height range

    I would recommend this to a friend
  • Pros mentioned:
    Heat options
    Best Buy Employee

    Rated 5 out of 5 stars

    grest present

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a Valentines Day present for my wife, I've never seen her so happy or relaxed as when she turned on the heat function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the product everyday after work, Thank you..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for thanksgiving deal worth buying in best buy

    I would recommend this to a friend
  • Cons mentioned:
    Seat doesn't vibrate

    Rated 3 out of 5 stars

    There are better ones out there.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    B minus. Old massage cushion died, and replaced with this. Seat doesn't vibrate, and not tall enough to get neck area, and I'm short.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heat is not working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ordered 2 of these and for none of them heat functionality is working. Has anyone else faced this issue

    No, I would not recommend this to a friend
    • Brand response from HoMedicsProductExpert
      Posted .

      Thank you for sharing your experience with the Homedics Shiatsu + Kneading & Vibration Massage Cushion. We’re sorry to hear that the heat functionality is not working on the units you received. This is certainly not the experience we want for our customers.

      It may help to check that the heat feature is activated properly (usually by pressing the corresponding button on the remote or control panel). If it’s still not working, we recommend reaching out to our consumer relations team for assistance. They can help troubleshoot the issue or guide you through the exchange/return process if necessary.

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my parents and they liked it saying it is easy to use and comfortable for their back

    I would recommend this to a friend
  • Customer reviews from homedics.com

    User rating, 4.5 out of 5 stars with 64 reviews on homedics.com.

    See all homedics.com reviews
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