The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 91 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Pet WindTunnel T-Series HEPA Bagged Upright Vacuum's powerful suction and lightweight design, making it easy to maneuver and clean pet hair effectively. Many appreciate its ease of use, long cord, and helpful attachments. The vacuum's quiet operation is also frequently praised. While some aspects were not mentioned in the reviews, the overall feedback is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 91 reviews
  • Rated 5 out of 5 stars

    Perfect sweeper for a pet owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have an Old English Sheepdog that has lot's of hair. This Hoover vacuum does a superb job of picking up his long hair and whatever else he and the cat drag in. Any pet owner should have have this cleaning tool..

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal, Weight

    Rated 5 out of 5 stars

    Great vacuum at an affordable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I done some research on best vacuums for long dog hair, and the Hoover pet wind tunnel ranked quite high on several sites. I was leaning more towards one of the more expensive models thinking that more money would mean better quality. But, I chose this one ultimately because it was lighter than the other two I was considering and I have a tri-level house with lots of stairs to carry the vacuum up and down. I also like it because the height is adjustable and the spin brush can turn on or off. One of the models I considered had automatic height adjustment and I don't always like when machines try to think for me. Our copy machine at work does that and I don't like it. I want control of the vacuum height and everything else. This vacuum allows that and does a great job. Some hairs to get caught around the spinning brush, but not nearly as much as with my previous vacuum and I think that will happen with any model when you have a dog with long hair. This vacuum does a much better job of getting it all though and I am very happy with it. And, it was about 1/3 or 1/4 the cost of some of the other models I considered. I figured even if it only lasted a handful of years, I was still getting a deal. It has been several months now and we use it two or three times a week and no problems so far. It is kind of big and bulky to use on stairs and it just dawned on me that I should have tried the attachments. I just haven't had much luck with attachments in the past, so didn't even consider it. So, I can not rank that aspect of the vacuum, but I am making a mental note to be sure to try it out next time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Great vacumn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fairly lightweight, picks up really well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Hoover #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because I loved my Hoover Vacuums in the past. The best suction comes only with a bagged vacuum. I do not like bagless vacumms. I did not want to use to clean my car, and ended up doing so. Light weight too! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal, Weight

    Rated 5 out of 5 stars

    Great for pet hair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works well with picking up pet hair. It is lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Appearances are deceiving

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost didn't buy this because it looks like cheap plastic with a boxy 90s design. The reviews were so great that I gave it a chance anyway, and it has been unbelievably effective - I can pick up practically every dog hair in one pass, whether on carpet, hardwood or in my furniture with the attachments. When I put it together out of the box, I did feel like the blue panel that snaps into the front was pretty flimsy and it took some effort to get it to seal properly, hopefully it doesn't break on me. Other than that that, it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Sweeps well, but is cumbersome to maneuver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sweeper does a great job picking up pet hair and normal dirt. It is heavy and cumbersome to maneuver. It is more important to me that it do a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Happy with my Hoover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am happy with my purchase. VERY, VERY HAPPY to have switched from a "BAGLESS" to a "BAGGED" Vacuum. Emptying the bagless versions was a nightmare. This particular unit is lightweight for me, easy to use and maneuver and does the job I expected it to do at this price point. I would recommend this Vacuum because of statements above and, well, because it Vacuums. Job done. I did not give this Hoover a 5 star rating because I think it could have a bit more suction. I may have to pass over a stubborn "fuzzy" on the carpet 2 or three times, but not so much a big deal. I need the exercise anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    great vac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have 3 dogs and when the kids come over its 5 dogs. This Hoover vacuum picks up dog hair better than any we have had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't have this in stock, so I had to have it shipped to the store - no big deal really, other than a bit disappointed we had to wait. However, it came in on time & was easy to put together. My wife even commented on the ease of assembly. The attachable "pet" wand comes in handy on the stairs & furniture; was a handy gizmo. The unit draws good suction and does a good job of cleaning up lots of the hair (from a pet cat) and other little bits of dirt, etc. Overall, I'm happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid vacuum at a fair price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this vacuum to replace an older Windtunnel that was self-propelled. This model is so light it's less work to use than the old one. There are several features like more robust locking of the hose and attachments, that make this model more reliable. We've had no problems since purchase. The old Windtunnel lasted 13 years. If this one survives as long, we'll be very happy customers.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Weight

    Rated 5 out of 5 stars

    LOVE this Vacuum Cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this vacuum. It is awesome. It is lightweight, so it is easy to carry upstairs and down, it picks up EVERYTHING off the floor (carpet and bare), it has an extra long cord, it is made for pet owners (2 cats that shed often), it is a BAGGED cleaner (for those who have allergies) and it was INEXPENSIVE! I did not want to pay $300 or more for a vacuum but I still wanted a quality machine. This is it! I am so pleased with this vacuum. I cannot praise it enough. It makes my carpets look like they were cleaned with a carpet cleaner and not just a vacuum cleaner. It is that good!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks great and just have to change bag when it turns red

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new vacuum because I didn't feel like my carpet was getting clean with my old vacuum! Boy was I right! We have 2 dogs, a cat and a baby that is on the floor often so I needed a clean floor. After only one pass over my living room and master bedroom the bag was full of pet hair! My carpet feels fluffy and soft again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this vacuum several months, so far, so good. It has great vacuum and cleans our short carpet and linoleum floors well. We are getting rid of our Dyson which was very disappointing. Wish this Hoover didn't have so much plastic, but it seems pretty solid. The best thing about it is that my wife loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Really like this vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very lightweight and easy for me to carry to all 3 levels of my home. All the tools fit right on the vacuum and the suction is very powerful. It practically lays flat to sweep under furniture. The only thing con I can think of is that there is only 1 piece to fit on the hose that attaches the hand tools. My old vacuum had 2 pieces and therefore lengthened the reach of the hand tools.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Lightweight Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose a bagged vacuum because of problems that I've had with bagless options in the past. This is an affordable lightweight vacuum with super suction. The hose is extra long and can reach to the top of the steps w/o having to carry the entire vacuum. I really hope that the suction power stays for the life of the vacuum. We have pets and it really does a great job picking up their hair. My only dislike is that the crevice attachment is super long. I would prefer the option of making it smaller if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum for the price powerful suction had a good experience with my last hoover lasted 25 years.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Pet hair removal

    Rated 5 out of 5 stars

    Great pet vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up dog/cat hair with no problems! I especially like the small roller attachment for the furniture, lamp shades and curtains, it picks up dust and pet hair beautifully! The vacuum is a little heavy to lift up the stairs and hose doesn't stretch very far but it has a nice long cord! Very happy with purchase would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great product for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent suction and great at picking up dog hair but the vacuum is somewhat heavier than I thought it would be.

    I would recommend this to a friend
Sponsored