Customer Ratings & Reviews

this was advertised as a non He washing machine. I was very upset to find out it is a He low water machine. the machine never filled up more then half way. its super sensitive when closing the lid , sometimes starting a wash cycle so that's not good, its super noisy I can hear it upstairs and the first few weeks my dogs went nuts every time I used it because of the loud sound . you need to really be careful on the detergent using only half of the recommended amount or else it will leave residue . i am finding that i have to put my wash thru 2 wash cycles to get it to clean right. the store cut the cost after they came over for a service call . but still not happy with it. the only good thing is it does spin out very well with no damage to clothes like some he machines. it does a great job of getting the water out of the clothes , but the water level really stinks for the wash load. i do not recommend if you have lots of laundry . this if fine for a single person or couple since small loads clean better , but there is no way it could handle the wash load of a family unless you want to spend hrs doing smaller loads to get them clean

Wow... I purchased this product and I was amazed at how noisey it was.... just wow... as time went on the noise got worse. One day I was in my home and I heard what sounded loke a cat moaning in pain. I literally searched the house for 10 minutes and then realized the noise was coming from the washer. Also, our clothing started smelling worse than they went in.... could not figure out why. We treied changing brands of soap, we barely filled the drum and we even used a laundry boost. Then, one day as I removed the top of the agitator to clean it I found a collection OF SLUGE inside the agitator!! I have used a top loader for 30 plos years and never seen thst before. We are giving it away as we cannot in good conscience sell it. We are going with another Whirlpool Brand. Stay away from Hotpoint... it's like the red headed step child of washers.

This washer is great overall for those looking for a basic, durable washer without the bells and whistles. The tub is decent sized, the machine is very durable, it is simple to use, comes with clear instructions for choosing correct load type/features, does a thorough job cleaning clothes, and is excellent at removing excess water from the load at the end of a cycle. The only thing I would recommend for someone is to make sure the load stays balanced throughout wash cycle. Most loads stay balanced if loaded properly from the beginning, resulting in no issues. However, I had to pause it once due to loud banging, and had to redistribute load evenly in tub. This is just something to keep in mind as this is a very powerful washer. I have no regrets buying this washer and look forward to enjoying my clean clothes for many years to come with the help of this durable machine. The matching dryer for this machine is great, too. Ironically, the dryer does not have to work very hard given the washer always gets my loads fairly dry after a wash cycle (damp, with no dripping water).

I needed a basic washer for my apartment. This arrived quickly, was easy to install, and fulfills it’s purpose.

My wife wanted a simple, adjust load, water level, water temp. and it does the cycle you want. This washer is great, and does a great job at washing the cloths and spin dries them well. Our washer does a minimum of 2 loads a day and is doing great, only one month so far but all are happy in the laundry room.

I really like this washer. It is big for SUPER loads! Installation was great too! Only complaint is it does run a little loud.

Easy to use and setup. The dimensions are small enough for most apartments if you plan on renitng an apartment with the w/d hookups available. Its also subtly quiet

Although very simple to use, I am still adjusting to the use of panel lights that remain on for a while with lid up or down. I prefer lid up to air out the moisture. I like the no extra bells & whistles as I have found that the more features, the more problems. I was ready to go to my ancestors use of a washboard and tub if I could not locate a smaller washer / dryer set with NO DIGITAL!

Washer is good for the value, but may need some bracing when in spin cycle.

If you want a simple, basic machine without all the fancy electronics, this could be it. Lower cost to maintain. Big capacity, clean clothes, and just the necessary settings including Precise Fill which has worked well for me.

This one does not rinse the clothes, and there is no setting to go in and just rerinse the clothes (deep rinse did not help). We noticed that the clothes did not seem clean, and kind of CRUNCHY after drying them. That is because their was still soap residue on them. Even after running the clothes through a second time (with no soap added), as seen in the picture there was still soap in the basket.

Cleans thoroughly and efficiently. Quiet Easy and logical cycle options

I found this washer at another store and Best Buy priced matched. So far so good. Nothing fancy, but works great. Not super noisy.

my wife was pleased with the speed of it cycles, her other washers took a lot longer.

dryer came dented. Loud buzzer when dry which you can't turn off

Great dryer. Have had it for a few years and haven't had any issues at all. Fast drying.

Just love my washer. It’s large and easy to use.I would buy again

Very large capacity. Cleans well. Love the different cycles this washer has to offer. Meets all of my family's needs.

We wanted a washer without all the bells and whistles. This is a basic machine with large capacity and quiet.

Great washer, great delivery, great price - love Best Buy!