Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the Bluetooth speaker, ease of use, battery life, lights, music, color options, and durability of the H1 Electric Self-Balancing Scooter. They find it to be a great gift idea. Some concerns were raised about the scooter's weight, warranty, safety, price, and app connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 783 reviews
  • Pros mentioned:
    Battery life, Bluetooth
    Cons mentioned:
    Balance, Weight

    Rated 5 out of 5 stars

    Awesome hover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids loved it. This hover was very easy to used and smooth. The battery works really good. The lights and Bluetooth make this hover look so fancy. I bought this for my kids but my husband and I used without problem. The only thing I would say it is heavy to lift and be careful with little rocks that makes the hover lose your balance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty and actually pretty fast, I have really crappy balance tho so I got myself the cart attachment. I do hope I’ll be able to get out and be able to ride it with the attachment. Despite it being rather heavy, it is a pretty awesome product. I do wish it could go over more terrain tho but the battery does last for quite some time so that’s pretty great too. Just really gotta be careful when it comes to just balancing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two out of three failed.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a weeks time we purchased three and returned all of the boards three weeks later for reasons I will explain below. After a week (board #1 showed up on a Monday) of having our households very first hoverboard... the kids (all four of them) had so much fun that my wife and I decided to buy a second one to help balance out the shared experience. To keep the story going, I want to let the readers of this review know that we spent a few weeks looking over manufacturer's websites, product reviews and doing our due deligence of spec'ing out various boards before we chose to go with the Hover-1 product. The weight allowance of the boards we went with is 264lbs, which neither of us come close to this threshold. We chose to go with the highest threshold of weight allowance for two reasons... one is experienced based that a higher weight threshold should mean sturdier design or higher quality materials (or both) which could hopefully lead into better life expectancy for the board and second is if we 'adults' wanted to try one out, we could. Just after we purchased the second board, a deal of the day had the same model on sale for two-hundred, which is why we had three boards in our house within such a short period of time. During the time between the purchase of our other boards and the waiting period of about a week for them to arrive at our house... our first board began to experience loss of bluetooth connection (no more speaker use) and the lights stopped working as well. The board would still charge and operate mechanically. The kids didn't seem mind the loss of lights and sound, but I definitely did. The second board we recieved came out of the box with the lights and sound never working at all. It did have a very noticeable rattling sound when you picked the unit up and tilted it and mechanically it functioned just as well as the first one. Just a side note: There wasn't any shipping damage on the boxes containing any of these boards. The third board, which was the deal of the day board, worked as it should right out of the box. We didn't give it much use before we returned it. I just didn't trust the build quality of these boards after seeing the first two fail the way they did. We did try to reach out to Hover-1 in a email because there isn't a phone number associated to the customer service department. We never recieved any response which just added to our decision of returning the boards. I also closely inspected the Hover-1 warranty and noticed to my dismay that the warranty has stages to it and none of these stages go past 90 days. So, if you experience problem with the boards past this 90 days you would pretty much be out of luck, unless you purchased an secondary warranty from the retailer. We still haven't had any feedback from Hover-1 and it's been almost 30 days out of the 90 they offer, if you catch what I am trying to say. It's not like they could know we returned the boards. Could you imagine, if we had purchased the extended warranties (which has to be purchased in 7 or 14 days, [I just know it's less than 30 days] of the initial product purchase) we would've been out that additional expense as well. Best Buy doesn't carry over extended warranties or refund them as they are use it or lose it. I hope that by sharing my home's experience, all you future BB Elite+'s make a more informed choice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Colors!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the colors of this Hoverboard! It's really a nice looking board. It also has the ability to go pick up good speed, which our kids love. It feels like a quality board. We paired the bluetooth music up to it and the sound is pretty good for being a protected speaker. The music makes it even more fun for the kids to "dance" around on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for my son!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice for my 8 year old son. He’s fascinated by the lights and music, much better than a lot of others I saw.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Hoverboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hoverboard. Easy and fun to use for my children, 7 and 11.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son is delighted with his hoverboard. it's very fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice I love it it’s better then the old ones

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    PreTeen Approval!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is based on the opinions of my three preteenage boys . Colors are cool. Lights are cool. Overall smooth ride. Sensitive footpads. Would like louder speakers. Overall they say its 'kid approved.' So Mom is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Fun Ride!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elementary aged son has been primarily using the Hoverboard and he loves it! He picked up how to use it in record time! He thinks it's fun that it plays music (it's bluetooth paired to my phone) and scoots all over the place. The sound for the music element is decent; could be more clear but my guess is due to the need to be durable some of that quality is compromised--works for the purpose intended though. It's water resistant so we don't have to worry about it being outside during moderate weather. It is physically heavy so when he's changing locations we do move it for him. The app is nice because I can control the level (for us we like it on beginner!) and can customize the lights to for something fun for our son! Because the device can be dangerous if not used properly, it isn't something we will be letting the neighborhood kids just try but it's fun for our own personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    Top of the line hoverboard.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, fun speeds, and easy to get used to. The reaction time is sensitive in a good way. You don't need to shift your weight much, so once you get used to it, it's so easy to stay balanced.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Speed
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    "Lets Ride"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to first say I bought this hoverboard for my granddaughter for Christmas. She really had no problem getting on the hoverboard and learning how to ride. She thinks it is the best present she ever got. She really likes the lights and the Bluetooth feature. Being able to listen to music while riding is a must! It was a hit!! I gave this a 4 star instead of a 5 is because I noticed while charging the hoverboard, charging pack started to get hot and it worried me. I am going to the technicians at Best Buy and ask is the a known problem, I do not need a fire started. Other than that it is a nice board. Do the research before buying anything, because it will save you a headache in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use, Quality

    Rated 5 out of 5 stars

    Great scooter for all abilities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a first time user of a hoverboard-type scooter, I found the H-1 to be fairly easy to learn on. My 11-year old son felt the expert level suited him well while I felt more comfortable on the beginner level. The board is very inquisitive and in expert mode is quite sensitive. The speakers are a pretty awesome feature along with the lights....riding them at night is a lot of fun. I would definitely recommend these to anyone looking for a quality scooter...these are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Speed

    Rated 5 out of 5 stars

    Constant Fun and Entertainment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When pulling the Hover 1 from the box we first noticed how solid and well-built it was. It came charged for immediate use, along with easy to follow instructions for proper care. The sleek black /grey color combination and chrome wheels made it feel sporty and edgy. Before riding the Hover 1 we downloaded the app which was very easy to learn and navigate. The led graphics and blue tooth speakers are entertaining and eye catching, a definite must for all hover boards. Riding for the first time we noticed how much more smooth and quiet it was compared to other hover boards. The alerts for low battery and fully charged battery make for safe and simple operation for all ages. The overall experience with Hover 1 has been constant fun and entertainment. If there was one drawback it would be that battery drains quickly with all the Hover 1 options being utilized at once. Thanks to our friends that recommended the Hover 1.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Quality

    Rated 4 out of 5 stars

    Fun once you get the hang of it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one because it is designed to hold heavier riders, like me. I spent two weeks on Beginner then moved up to Intermediate. I'm staying there for now. The board is more sensitive to movements on that level, so I'm less stable in that mode. The only reason I'm giving it 4 of 5 stars is that the battery life seems to be a bit shorter (and therefore less distance) than advertised. I don't use the lights or bluetooth speakers much, so that shouldn't be a factor. I'm still about 50lb less than the max payload, so I'm not sure exactly where they got their numbers from. I get about 1 mile or so before the battery is just about dead. The app is fun. I like the ability to change the headlight colors (or have them off). The board will turn on "brake" lights weather or not you have the lights set on. I actually like that. I wish there wouldn't be super loud "bing" every time I make even a slight change to the color. I can't see how to turn that "bing" off or just turn it down. That loud "bing" also plays when you turn it on, again, too loudly. Not major, but a bit of an annoyance. The ride is pretty smooth, but I feel every crack in the sidewalk for sure. The overall build quality seems good and sturdy. I don't feel like I'd break this even if I was over the max payload by a few pounds. For the price, this is the best value I've seen.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Quality

    Rated 5 out of 5 stars

    Colorful Lighted Hoverboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hoverboard is awesome!!! It rides so smoothly and with the hoverboard attachment kit, it is an amazing ride!!! Also, the blue tooth feature allows you to ride with your own music!!!! Fun!! Fun!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my 11 year old daughter. She absolutely loves it!!!! Once we put it on beginner mode she caught on very quickly and she quickly became a pro. Blue tooth and lights both very cool. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use, Speed

    Rated 4 out of 5 stars

    Speed, style, and sound

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I like that you can play music through the blue tooth feature, fast speed, and the color lighting features. You can also control the light colors/intensity and get stats through the app. Everything was great, the only reason why I gave it 4 stars is because the app took a while to work, but it worked perfectly fine after uninstalling it and installing it for a second time. It's fun and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Speed

    Rated 5 out of 5 stars

    10 year old likes this: Looks and feels solid

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this, we got it for his birthday. It has bluetooth speakers, app to check the speed, change the led light color and to track the miles driven. My son rides it inside home and on paved road. This is one thing that he has been using for more than 5 months. His excitement has not reduced. It is solid and heavy, good color theme with fancy LEDs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great fun after short practice time!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and I. He took to it much better, I'm still a little wobbly. Heavy but fast with long-lasting battery! Interactive app works great to adjust settings, colors and monitor activity. Bluetooth music is such a smart add-on with amazing sound while riding or just hanging with it nearby! Other kids always want to try so keep protective gear handy, recommend helmet and knee/elbow pads in unisex color.

    I would recommend this to a friend
Sponsored