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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 3.9 out of 5 stars with 294 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are satisfied with the Journey Foldable Electric Scooter's battery life, quality, range, cruise control, and smooth ride. They appreciate the fun factor and the convenience of the foldable design and the headlight. However, some customers have concerns about the scooter's ability to climb hills and its power, especially for heavier riders. There are also complaints about flat tires.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 294 reviews
  • Rated 4 out of 5 stars

    great scooter for light people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 90 lb 12 year old. Works perfectly for him. Even hills. But if you weight over 180 lbs you will have to assist on hills. Quality seems good so far. Love the wheels. They are big enough to handle most things well and smooth riding without requiring air. The disc brake is engaged with the electromagnetic brake and it works well. Holds a charge long enough for ur purposes but have not actually measured miles yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Okay scooter...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid but doesn’t seem like it last the rest of time. I got a flat the first three weeks and exchanged it. Additionally the plastic that keeps the scooter folded is falling apart. The power button is also getting pushed in and sinking. Otherwise, it goes fast, the distance is decent, and it has good torque. Suspension is ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid product I wish it just went up hills better my scooter actually cuts off but I guess I didn't know what I was expecting overall the cruise control feature the air pump you get with the scooter all are great things

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love this scooter!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great scooter to have. It runs at 15 MPH and has built-in cruise control. Very convenient when running errands. It charges fast and you don’t have to worry about the battery exploding when left overnight. The power stops as soon as battery becomes full

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great starter e scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So first off the price makes this scooter very affordable and attractive for alot of people with that price mark of around $350.00. Cons: No suspension Weak motor for any type of hill more then a gentle rolling hill it cant climb. First one bought issues with turning on and off with power button. Second throttle stuck wide open and would keep scooter going full steam unless you rolled it back to stopping position. Pro: Affordable Headlight/ led taillight. Charges quick in about 2 hrs from dead Disc rear breaks which help stopping on a dime possible. All around its price margin that makes this a good scooter, but you can tell it's a cheap scooter. For a daily commute I wouldn't recommend it. For giving to your kids to use I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun! I purchased this one for my little sister and she loved it , I bought two and until today they’re working pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scooter for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, light enough to carry up a flight of stairs... I get top speed of 15. Takes about four hours to fully charge. Brakes could be a little more responsive. Likes super smooth pavement, you're not taking this over a curb or pothole. Lots of fun, bought mine on sale about a month ago. Lights a nice bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and fun

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun, I purchased two of this , one in pink and this blue one and my sisters loved it. And they run fast! Is super fun

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases, I have made. I bought this to ride with my son's and the performance is good, overall the scooter charges well and the runtime is as advertised. For the money this is a great entry level scooter.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Electric scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a pretty decent scooter for the price. Like the ones they have dt Fort Wayne go just as fast and the only things these are missing is the little compass and the lights underneath the foot board. Pretty impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hover 1 Journey foldable electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable Fantastic! Love this so much! Great on the bike path, at the beach and around my property. I definitely recommend. So HAPPY I bought for myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scooter

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been searching for e scooters after we used one in Sd. We love it. We like using it by the beach, a nice stroll. We changed the tires coz it became flat after 2 mos. Other than that, it’s good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scooter for kids and adults!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first scooter we purchased had a faulty wire. It wouldn’t turn on. Then we put it back in the box and it turned on. Took it out and nothing. We tried contacting the manufacturer but the only way to communicate was by email and they would return a response in 2-3 business days. We returned the product and exchanged it for a new one. We purchased this so we can use it on our weekend getaways and didn’t have 2-3 days to wait for an email. The second scooter works well. It can easily accommodate children, teens and adults. The only flaw is the power button is flimsy and popped off after a few times of use. The kids were gentle with it too so it’s defiantly a quality issue. Overall it’s a great, fun product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, my daughter loves this & for the price I’m very satisfied as well. Has a long battery like and the weight limit is great for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no real need for this scooter. I bought it more as a toy. However, the range of miles I can travel to is more than enough for me. It is of an average quality easy to use and the battery lasts long enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 14yo for his birthday. He enjoyed it until he got a flat lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scooter for the price, I got 10 miles...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 miles of range for me, going up one big hill and the rest was mostly flat. I am 125 pounds. The speedometer doesn't go past 15 but it will go faster than 15 mph down hill. It struggles to reach 15 mph going uphill, especially if you start from a stop going up even a minor hill. If you give it a good luck it'll speed up to top speed in no time. When the battery gets to 2 bars the scooter will start to slow down from it's too speed. On one bar I was only able to get 9 mph on a mostly flat surface. Even if I pushed it the scooter would fall back to 9 mph. But it kept going, at 1 bar it would not go up any moderately steep hill.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and son. They love it. It's fast and quality made.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Fun, fast and really cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use with kids since they similar ones. Pretty fast, easy to use and keeps a charge for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's bday. He loves it. Battery seems to last a long time. Sturdy build. Nice product

    I would recommend this to a friend
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