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Customer reviews

Rating 4.5 out of 5 stars with 2667 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the ease of use, attractive price, and solid performance of this 14" Chromebook. Many appreciate its long battery life, compact size, and lightweight design, making it perfect for portability. However, some users experienced challenges with the operating system and limited storage capacity. The Chromebook's functionality may be limited for users needing extensive storage or compatibility with other operating systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,667 reviews
  • Pros mentioned:
    Battery life, Ease of use, Performance

    Rated 5 out of 5 stars

    Hp Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Chromebook is a game-changer in mobile computing, combining a sleek design, exceptional battery life, and effortless performance to elevate your productivity and entertainment experience. Perfect for students and professionals alike, this laptop delivers outstanding value and reliability, making it a must-buy for anyone in search of a powerful yet portable device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Budget-Friendly Gem: HP 14" Chromebook Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to purchase the HP 14" Chromebook in Modern Gray from Best Buy, and I must say, it's been a game-changer in terms of productivity and portability. This budget-friendly laptop has exceeded my expectations in more ways than one. Design and Build Quality (5/5): The Modern Gray finish gives the HP Chromebook a sleek and modern look. It's slim, lightweight, and easy to carry around, making it perfect for students or professionals on the go. The build quality is impressive for the price point; it feels sturdy and well-constructed. Display (4/5): The 14-inch HD display is crisp and clear, delivering vibrant colors and sharp images. While it may not be a high-end, 4K display, it's more than adequate for everyday tasks like browsing, streaming, and document editing. Performance (5/5): Powered by an Intel Celeron processor and 4GB of RAM, this Chromebook handles multitasking with ease. Whether I'm working on Google Docs, streaming videos, or browsing multiple tabs, it doesn't lag or stutter. The 64GB eMMC storage is sufficient for storing documents and essential files, and you can always expand it with cloud storage if needed. Battery Life (5/5): The Chromebook's battery life is impressive. I can easily go through a full day of work or classes without needing to recharge. It's a relief not to be constantly hunting for power outlets. Chrome OS (5/5): Chrome OS has come a long way, and it's now a versatile and user-friendly operating system. It boots up quickly, and the integration with Google services is seamless. With Android app support, you can expand its capabilities by installing your favorite apps from the Play Store. Keyboard and Trackpad (4.5/5): The keyboard is comfortable to type on, with good key travel and spacing. The trackpad is responsive and supports multitouch gestures, making navigation a breeze. Audio (4/5): The built-in speakers provide decent sound quality for a laptop in this price range. While they won't replace a dedicated external speaker, they're more than sufficient for casual listening and video calls. Ports and Connectivity (4.5/5): The HP Chromebook offers a variety of ports, including USB-C, USB-A, and a microSD card slot, ensuring compatibility with a range of accessories. The Wi-Fi connectivity is stable and reliable. The HP 14" Chromebook in Modern Gray is an excellent choice for anyone seeking a budget-friendly, portable, and efficient laptop. It offers a well-rounded package with a sleek design, impressive performance, and long battery life. Whether you're a student, professional, or simply in need of a reliable secondary device, this Chromebook won't disappoint. Best Buy's affordable pricing makes it an even more attractive option. Don't miss out on this fantastic value for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Performance

    Rated 5 out of 5 stars

    Durable and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was NOT expecting to fall in love with this computer. i’m purchasing another one this afternoon for the office. this laptop does EVERYTHING that i need it to do. it’s BEAUTIFUL easy to work. i HIGHLY suggest purchasing the wireless printer. i did. it’s very inexpensive and affordable. i accidentally dropped this and there was NO damage and it works like a charm! i rarely have to charge and i use it several hours a day. i charge maybe every other day if im lucky!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Performance

    Rated 4 out of 5 stars

    Perfect for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a dependable computer for school, this model is a great choice. It offers a solid balance of performance, portability, and battery life, making it ideal for students who need to complete assignments, research online, and participate in virtual classes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Budget- Friendly, Better Than I Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too Easy to Set-up. It’s my first time using the chromebook but it’s quite convenient for my studies and work . Most of the times I use it for my online courses, I do make my assignments, I open multiple tabs at a times but it doesn’t slow it’s processing time, running very smoothly. Battery life is very good , once it charged it lasts for a day or even more. It’s portable and light weight. It comes with 3 months of free Google+ subscription and 6 months of antivirus software for free. I highly recommend this if you are looking something Affordable and convenient for your kid’s studies or office works, it’s a great choice to be honest.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Size

    Rated 5 out of 5 stars

    The epitome of value and power, great for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer as my travel computer. My company works with Google Workspace, so instead of carrying my heavy PC that also contains lots of files on the hard drive, I just carry this computer with me whenever I travel. Less weight, no waiting for the computer to start up, more than 10 hours of battery life and great screen size for movies on the plane. I also realized it is indestructible and the plastic case is less delicate than most of the fancy computers out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer I've ever bought!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I've ever bought myself!! I do a lot of online classes and work, I had been relying on my work computer to do the job but it was so slow and horrible quality! I bought this Chromebook as a Christmas gift for myself for all my hard work and when I tell you it was well worth the (low) price tag!! It works so smoothly, is lightweight, is easily stored in my workbag and doesn't weigh me down, and continues to be the fastest computer I've ever known, SERIOUSLY!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Refurbished= Excellent quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a great bargain. Can do pretty much anything like email, YouTube, movie night, even updating resume in google docs. Very competitive price and working great for a refurbished Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great inexpensive performer, but battery could be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little Chromebook. This was my first one and I will say it will be difficult to ever use a non-Chromebook laptop. So fast to boot up and get to work. HOWEVER, I had bought 2 and both stopped charging in less than a year of use (one was only 5 months old, other 11 months) I took one to Geek Squad and they handled everything (mailed it to their service center) I received tracking info and would be informed if they could fix it or just issue me a refund. Very efficient. Performance is 5 stars, but took one star off for the battery issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 4 out of 5 stars

    Solid and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent little Chromebook that I bought for school. I have online school and everything for my classes is all online through my school, including my access to Word and Excel, so I didn't need a really fancy computer, just something large enough to be able to type comfortably and be able to take my kid to the park while I work on homework. Connect to my hotspot and it's perfect on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fast and really sleek. love the look and how easy and light weight to travel with

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great Chromebook at a Great Price. Know it's limit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an additional laptop when my company started restricting social media and file sharing on the issued laptop and this fit the bill. The display isn't the highest resolution, but I often use attached to an external monitor so for me it was not an issue. Battery life is decent and on par with the price. If you need a budget friendly laptop as a backup or for a student this might be a good fit for you. Just know it's limitations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Great starter Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed laptops for our 7- and 9-year-old children who are home schooled. These have been excellent. The children enjoy using them and have adapted easily to them. We chose a Chromebook for the cloud-based storage and security. They are sturdy and hold their charge well. We found these on sell at Best Buy and are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item!! I really love it Ita so easy to use, fast and i love that is so light

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    best chromebook ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my chromebook , it is quick it dose not lag nor is it slow, quick updates and i am able to do many things at one time it definetly has amazing battery life , great screen color and i am in love with it i would choose it over and over again !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Impressive Performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this Lenovo Ideapad, I'm thoroughly impressed with its performance and reliability. From seamless multitasking to smooth gaming experiences, this machine exceeds my expectations. The sleek design adds a touch of sophistication to my workspace, and the intuitive user interface makes navigation a breeze. Overall, I'm delighted with my investment and look forward to maximizing its potential in the years to come."

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good laptop and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and economical It is a super versatile laptop, compact and fast, do not be tricked with its basic features, the Chrome OS system makes it very fast, is a laptop for light work as docs, spreadsheets browsing the internet and watching movies streaming, you can have multiple tabs open and does not freeze

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook with a really nice big screen compared to my last one. Awesome price, good speed for work, no complaints, I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy this laptop, You won't regret it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the BEST laptops I have ever used. It runs great and the battery lasts for quite a while. I am in online schooling as well and the computer has a good amount of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, use it on an everyday basis and has never failed me. Very reliable and easy to manage.

    I would recommend this to a friend
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