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Customer Ratings & Reviews

Your price for this item is $199.00
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Customer reviews

Rating 4.5 out of 5 stars with 1273 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the 15.6" Chromebook's ease of use, large screen size, and affordable price. Positive feedback also highlights its performance, battery life, and lightweight design. While some users wish for more storage, the 8GB of RAM is frequently praised for its speed and responsiveness. Concerns regarding software compatibility with certain applications were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,273 reviews
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Perfect Family Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I have been using a business laptop for work but this Chromebook takes care of all the home needs. Extremely fast. 8GB of memory helps with multi-tasking. Was working on an online Word document with several tabs open and the world cup playing in the corner and didn't skip a beat. Screen is bright and responsive. Since I am using it primarily for the laptop in our study, the 15.6in screen is perfectly large enough. But...it is light enough to carry around and have in bed watching shows or to carry out the patio for working outside. I don't love touchscreens - I have an iPhone for that kind of thing - so I prefer using a mouse and the scroll pad. The scroll pad is great - enough gestures to zip around the screen, go quickly between tabs, and zoom/un-zoom when needed. Love the Gets up and going very quickly compared to a PC. The keyboard is full with a number pad so great for typing and the wrists rest perfectly on the base of the computer. Everything lives on OneDrive and Google Docs now so access to files, photos, etc. along with the use of Microsoft Online and entertainment (Netflix, social media, ...) is really all I need. HP is a trusted brand so I think it will last a while. Was able to buy on sale for 199 so I really think I got a steal. Also, Best Buy has made an incredible turnaround. Usually buy most things on Amazon but Best Buy had better service, better prices, and the in-store experience was great. Researched my computer needs for several hours (more like 10). Ran out, bought it, and had it set up in minutes. Also, have been trying to connect to my old Cannon printer for years with much agony. This Chromebook found it immediately and is printing wirelessly for the first time ever- the family is happy about that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Love this chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook has a good screen size ,bigger than a regular chromebook. It is fast and looks great. My kids love it.As expected battery life is great and weighs light. totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great laptop for a really great affordable cost. I love it so much and it’s light weight and fast. Recommend it to all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    perfect for college students!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop, extremely easy to use. it has a big screen but it is super light. it is just the perfect laptop for a college student. definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Love the HP Chromebook Laptop!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife in her new "retirement office". She just loves it since she always had Chromebooks when she taught middle school. It's fast, has a big screen so she can do her weekly group chats plus does all of the household book keeping and web browsing. Can't say enough good things about it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good bargain.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, sturdy laptop. Basic and easy to use. Good quality especially for a more affordable price. It lasts a full day with a full charge when constantly on. No lag when playing game.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 4 out of 5 stars

    Totally new to the Chromebook world

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I like this computer or Chromebook. I have just never had one before I've always been a laptop girl but I liked the idea of it because I do everything on Google for my phone and it seemed like I would have more productivity with it. The only disadvantages I do use a lot of Microsoft apps and I have to pay for them now although I think you have to pay for them even with a Microsoft laptop. It's slim Sleek not heavy and it runs pretty fast, I think I just need a little bit more experience with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well for what I need. Easy set-up. Nice sized screen, makes it easy to use. Thin, lightweight, easy to transport. Would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop, primarily for social media, surfing the web and other personal use. This Chromebook was on sale, the specs looked good and I took a chance. It was easy to set up (it really set itself up), it came with several months of protection that was easily installed, and it has been great so far (I have had it for a month). If you need a no frills computer, this is perfect. It might work for more rigorous uses, but I have not had the need to test its limits beyond typical day-to-day browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great first computers for children!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these for our daughters. They are 13 and 11 and this is their first computer. They are fast, simple to set up, and have done everything we need them to.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Yaaassss Just the upgrade I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop. The HP Chromebook is light, fast, and efficient. Easy to carry on the go! Tho I wish I'd gotten touch screen. Also there's sometimes a scrolling issue, but still Love my Chromebook!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST COMPUTER EVERc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Thrilled with My HP 15.6" Chromebook! I can't say enough good things about my new HP 15.6" Chromebook! From the sleek design to its impressive performance, this laptop is everything I needed and more. Let me break down why I love it: 1. Stunning Display: The 15.6" screen is just perfect for everything—whether I'm working, watching movies, or browsing the web. The full HD display offers sharp, clear visuals, and the screen size is ideal for multitasking without feeling cramped. It’s a joy to look at! 2. Super Fast Performance: The Intel N200 processor and 8GB of memory keep everything running smoothly. I can easily juggle between tabs, apps, and even video calls without a hiccup. This Chromebook is super responsive and snappy. Whether I’m working on documents, checking emails, or streaming content, everything runs without any lag. 3. Sufficient Storage with eMMC: I was a bit concerned about storage initially, but the 64GB eMMC storage is more than enough for my needs. Plus, with Google Drive integration, I never worry about running out of space. Everything is synced seamlessly, and I have access to my files wherever I go. 4. Lightweight and Portable: The build is solid yet lightweight, making it perfect for travel. It’s easy to slip into my backpack and take anywhere, and it’s perfect for on-the-go work or study sessions. 5. Battery Life: I’m constantly impressed by how long the battery lasts. It easily gets me through a full day of work or study without needing to recharge. It’s a game-changer for anyone who’s always on the move. 6. Chrome OS is a Dream: I’ve used Chromebooks before, but this one really shines with the ease of use and fast startup time of Chrome OS. Everything is synced with my Google account, and I love how fast and intuitive everything feels. Plus, with all the apps available in the Google Play Store, there’s really no limit to what I can do on this machine. 7. Sleek Natural Silver Finish: The laptop looks amazing with its minimalist, natural silver finish. It has a premium feel, and I love how elegant and modern it looks. Overall, I’m completely in love with this HP Chromebook. Whether you’re a student, professional, or someone who just wants a reliable, fast, and portable device for everyday tasks, this laptop is a fantastic choice. It's everything I hoped for and more—stylish, efficient, and powerful. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. It holds a charge for SO long which is huge in a laptop. Great screen size, very light. Couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    HP CHROMEBOOK-Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Intuitive and easy to use. Good screen picture quality and color. Certainly a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a high school student this chromebook has done me good. I use this chrome book for every class, along with some online gaming, it runs extremely smooth with all the tabs opened and it doesn’t overheat, or crash like other chromebooks i’ve used. One downside is if you’re a rougher person, like me you’ll start to see some wear and tear along the bottom sides and scuffs in the paint/plastic. Given that there is damage it still holds out. Also for all my weary-folk, don’t worry there is a camera cover lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Gifted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift fo my husband he loves it easy to use. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Chromebook does it again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Chromebook. The first one lasted about 10 years almost. It could no longer be updated. I love it because you're a lot safer from viruses and being able to download a bunch of stuff. The screen is very vibrant. I just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop computer for a fantastic price! Cant beat it! Works fast and great for all of my working needs. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chromebook is great and very useful for job searches and applications, also good for internet searches. The downside is that it doesn't come with Windows installed, my fault for not researching thoroughly, so I need an upgrade. Webcam and speakers were great! The PC is very easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    NUMERICAL Keypad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added keypad is super useful. Great size display. Lightweight despite screen size.

    I would recommend this to a friend
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