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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1289 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Touch-Screen Laptop for its user-friendly features, affordable price, and ample storage. Many appreciate the convenience of the touch screen and find the laptop easy to use and navigate. While some users express concerns about battery life, most agree that it offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,289 reviews
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Easy to use and great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my Mother and she loves it. It's features are very easy to use, it works great for what she needs it to do, and there have been no problems at all. She is very happy with this and loves the touchscreen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Fast and easy. The case is not fancy or colorful but functions well. Easy to use. Would like to have lighted keyboard. Perfect for office, games and watching movies. A little bigger and heavier that the smaller screens like everyone else has but for the price you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    Easy to use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop practically set itself up right out of the box! It has tons of storage!! The touchscreen is a breeze and it makes using this computer so much more fun with the multiple options available to operate it. The only thing I don't like about it is that the keyboard doesn't light up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive upgrade from old Netbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main PC is a self-built, hyper-mega-Oculus Rift processing beast...my travel computer has been a 'end-of-era' (2010) Asus Netbook, which could not tolerate streaming video during last year's camp trip (utilizing On-Star Wi-Fi from my vehicle) - so, this HP was ordered up and put to task for my 2018 campout. IT PERFORMED FLAWLESSLY - watching Netflix & Amazon Prime streams without a hiccup. I was a bit concerned about it 'only' being a i3 CPU, so I popped in a Samsung 860 EVO SSD immediately after first power up, performed data migration, then a fresh Windows install after the 'big' April update corrupted during installation. Results are a five second boot time from hitting the power button. The 'clean' Windows install eliminated all of the HP 'bloat-ware', and the HDD/SSD swap took about 15 minutes after looking at HP's maintenance guide. Only (minor) knock on the thing is the quality of plastic for the body - kind of like a cheap model kit. But at under $400.00, overall awesome...

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Good laptop... easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. The touch screen makes it easy to navigate. The laptop is very responsive. It streams video at real time speeds, and it can handle web browsing, shopping, and email with ease. It was value priced, and I have access to support 24/7.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Pleased with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to replace one that had become too old and slow. It works great. I am pleased with the purchase. I have been using it literally every day since I purchased it as a personal computer at home. I recommend it. Can use it as a touch screen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    Great Computer for a Teacher/Blogger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer checked all of my boxes. It is touchscreen, has a number pad, plenty of storage, a CD/DVD drive, and a slot for my memory card to easily transfer photos. The speakers are loud and the picture is great for movie watching. I am very satisfied with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my daughter whom I bought the computer for school, she loves it, it is definitely light weight, fast, touch screen works great. NO complaints at this time, works very well from the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Exceptional Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop 5 months ago. I absolutely love it. The touch screen feature is great. The computer is fast and durable. And It stays charged a long time. I’m going to buy my son one for Christmas. Great quality laptop for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Almost Perfect, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this laptop from the start. I use it daily (at least 5 hours each day). The touchscreen is an unnecessary bonus but makes navigating more enjoyable and simple at times. I didn't think the lower-end processor from Intel (the 8th generation i3) would do that great of a job, but it has yet to let me down. It handles everything that I throw at it. The only thing that slightly disappointed me was the build quality of the back of the screen. It's made of a light plastic that seems loose around the edges on some parts. I would highly recommend this laptop to college students and average-use users. I almost went with a Chromebook, but am so happy that I went with this instead!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop computer. The touchscreen feature is great and the memory is more than sufficient but it is a little slow when loading programs. Good entry level model, it works fine for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Gaming

    Rated 4 out of 5 stars

    Decent laptop for the average user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptops operating speed and storage is overall good. Would not recommend for gaming but it is not a gaming computer. Takes awhile to load up after first starting up but then is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent performance at a reasonable price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop lives up to the HP standard for excellent performance with this feature packed model. As an owner of several HP devices over many years, you will be pleasantly surprised at the reasonable price for this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and quality laptop. Perfect for average tasks like browsing, word processing. Lots of memory and fast processing speed, but could be a little faster given the newness.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Perfect for my online classes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my online classes. The touchscreen was helpful when using xcel in my statistics class as well as the numeric keypad on the side. Would recommend as it was very affordable and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice performing laptop at a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this as a quick replacement for our last laptop that suffered an unfortunate accident. He didn't want to break the bank, but still get a nicely performing system. This fit the bill!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the touch screen, use it more than i thought i would. seems a little slow to my other computer but you can't beat this for the price, got it on sale for $399

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. All the programs are running smooth. Love the big touch screen! My daughter loves the paint program & drawing pictures with her fingers! Easy for school research & writing papers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a 5th generation to 8th and doubled the speed. Works great. No lag while browsing at all. Touch screen is a nice addition for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a new laptop for basic every day use at home, and this one fills that need. The speed and battery are very good, and the touch screen feature are a plus. I would recommend this model.

    I would recommend this to a friend
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