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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2637 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the touch screen, affordability, user-friendly interface, lightweight design, and performance of the 15.6" Touch-Screen Laptop. They appreciate the long battery life, making it suitable for school, work, and personal use. However, some customers have concerns about the S mode restrictions, fan noise, setup difficulties, pre-installed bloatware, and its limitations for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,638 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for school! Ordering online was easy and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dealing and great product. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really the best even I don't know that it's a top screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I have ever bought so far. The colors are amazing also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product great price value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for my daughter who is going into college. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 1 out of 5 stars

    DONT WASTE YOUR MONEY AND TIME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I wanted to love it, especially since it was an upgrade to the one that was stollen from me. I should’ve read the software features before buying. I used this for work and mainly use Google drive which was inaccessible from the Files folder. I saw a good deal and it was touch screen. The touchpad was extremely sensitive and my laptop had a counterfeit battery and the battery life SUCKED! I bought this “new” no where said it was used or refurbished. So not only did I have to return this and I had to buy a different laptop with less features at a higher price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best offer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday 250 for it best value for it love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean the store name speaks for it's self....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Way better than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. 10/10 recommend for others!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this product very much Very nice Amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad customer service!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok computer. Nice and sleek would have given it more stars but their customer service sucks. My daughter dropped the computer on day 42 and HP told me that I’ll have to pay 350 dollars to have is fixed. Why the computer was only 321 with tax.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What I recommend this laptop for

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re seeking a laptop for personal work and to play game, this is not recommended. I would recommend this laptop to do work only

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Durable at ALL!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for a whopping three weeks before the screen completely broke. i'm talking LCD shatter when there was absolutely no feasible way it could have happened as the laptop never even left my bedroom and had been sitting on the top of a shelf in my closet completely on its own. geek squad repairs said the parts to fix it would cost more than the laptop itself so they gave me a refund but this will be the last time i buy an HP laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rapid 1% battery discharge every minute.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has come to my attention that this device is experiencing a rapid 1% battery discharge every minute. I recently purchased this device on April 2, 2024. Is this level of battery depletion considered normal for this particular device?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I Have never been able to test this device because it was never delivered in my place and Best Buy did nothing to solve the problem and told me to check it with the police! It was delivered in the wrong address, we told them right away but didn't solved the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP 15.6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen was entirely too large for my everyday functional purpose and the keyboard keys were spaced apart incredibly enough that it was odd. Slow processor. I was not impressed and I’m an HP dedicated veteran for life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    A fantastic HP touchscreen purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired the HP Touchscreen Laptop, and it has exceeded my expectations in every way. This laptop has proven to be a fantastic buy, and I'd like to share my experience with it. First and foremost, the touchscreen capability is a game-changer. It makes navigating through applications, browsing the web, and even creative tasks such as digital drawing or design remarkably easy and intuitive. The responsiveness and accuracy of the touchscreen are impressive, allowing for seamless interaction with the laptop. Performance-wise, this laptop truly shines. With its powerful processor, it handles multitasking effortlessly, even with multiple browser tabs and demanding software running simultaneously. Whether you're into gaming, productivity, or entertainment, the HP Touchscreen Laptop delivers without a hitch. The display quality is another standout feature. The Full HD screen is vibrant, sharp, and offers excellent color reproduction. Watching movies and videos on this laptop is a joy, and it's equally well-suited for work-related tasks, providing crisp and clear visuals. Battery life is also commendable. I've found it to last through a full day of moderate use, reducing the need for frequent recharging, which is a big convenience. The build quality is solid, and the laptop feels durable without being overly heavy. The keyboard is comfortable for typing, and the touchpad is responsive. The design is sleek and modern, making it an attractive addition to any setup. In terms of connectivity, it offers a good selection of ports, including USB-C and HDMI, which are handy for connecting to various peripherals. In summary, the HP Touchscreen Laptop is an exceptional purchase. Its touchscreen capability, top-notch performance, stunning display, and excellent battery life make it a versatile and reliable choice. Whether you're a professional, a student, or simply someone who appreciates quality technology, this laptop is an investment that won't disappoint. I couldn't be happier with my choice, and I highly recommend it to anyone in need of a high-quality laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Small Business Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this laptop. The large screen makes it easy for me to write and update websites, and social media. I love having the option of a touchscreen. It's lightweight and a quality product. It's also fast. So far. I've been able to use it for eight hours with plenty of juice for more. The setup was easy. Fits neatly almost anywhere. A great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Very Pleased!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP 15.6 Touch Screen Laptop. Great laptop for the price. Good display, speed and performance. Super light weight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so much faster than our old hp computer. Takes seconds to sign in and out and getting on the internet is super fast, Love the touch screen and the weight and size. You don't need a lap board and this computer doesn't get warm like the old one.

    I would recommend this to a friend
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