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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 49 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the 17.3" Laptop's touch screen as a great feature, appreciating its larger screen size and lightweight design. They also commend its fast performance and find it capable of handling their workload efficiently. The laptop's price point is also seen as a positive aspect, with customers considering it a great value for the features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 49 reviews
  • Rated 5 out of 5 stars

    HP Paradise

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old laptop died, I knew it was time for a new one. This HP laptop is a dream. Didnt realized it was touch screen included as well. I enjoy the quality, the design, how it works well with projects I do. It's been great so far!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    How I stay busy all day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP Intel Pentium Silver N5030. It's so much faster than my old HP Pavilion g7, which was 10 years old. It's thinner and lighter. The graphics are so much clearer and I have more memory. It also has a touch screen that I don't use much, I'm still in, don't get it dirty, stage. Since it's only been a week, I'm still trying new things. So far I haven't been disappointed. Since I'm home-bound I am on it almost all day. I really would recommend it to all looking for a new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13 year old niece says it works fine but it’s too big lol she loves it though and I didn’t know it was touch screen until she told me so that was a nice surprise

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price...very fast. The sales personel were not knowledgeable and sold me incorrect products but the computer is very good.

    I would recommend this to a friend
  • Cons mentioned:
    Refurbished

    Rated 5 out of 5 stars

    HP's are a great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all this was a great product. I did however had an issue after setting it up and trying to work with it the screen froze up and screen turned black where I wasn't able to shut it down without forcing it by holding down start button. I feel as though they sent me a refurbished laptop. I had to send it back because of the issue with it freezing up the way it did. I will definitely purchase another in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautiful laptop! The display is amazing and runs fast without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I call her Silver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my replacement computer after the new one I purchased didn't work and couldn't be ordered. It did not have touch screen like the one I had but everything else. I enjoy working on the computer and am still learning the ins and outs of it after having it for 1 year. But am very happy with it. Battery life is not so good.

    I would recommend this to a friend
  • Pros mentioned:
    User-friendly

    Rated 5 out of 5 stars

    Good laptop at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like this laptop! Very user-friendly. It does not get hot even after hours of use. The keyboard is great! It is comfortable, has a very soft touch and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Light as a feather

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad and very very light! An improvement! I got this on President's Day knowing it would be a great machine. Easy set up and they have really thinned out the weight overall. Pretty decent speed.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and provides hours of entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    A very good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does more than I can ever use, it is fast. The only negative thing is the heel of my palm might touch the area in front of the keyboard and will close out my screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really nice, touchscreen is a plus, everything links up perfectly. This works much better than my MacBook. I got this for my business and it does everything I need. My MacBook is for personal use only.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to it and setting up all my programs. But it's a great screen and much faster than the old one of course.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the larger size of screen. I like the touch screen. So far, it’s been about a year with minimal to moderate use and it’s been good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop with a good screen size. We have ordered a couple of these now and they have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new HP laptop - & pleased with in-store assistance from GeekSquad.

    I would recommend this to a friend
  • Cons mentioned:
    Late delivery

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was somewhat disappointed that I had to wait an extra week from the promised date, but seriously enough to lower this rating. Too soon to answer product satisfaction only had it one day.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    School computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great school laptop. Easy to set up and great touch screen and access to programs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy to use laptop. Use it for work and is fast enough to keep up with workload.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy…Great computer, light weight, and touch screen.

    I would recommend this to a friend
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