Customer Ratings & Reviews

I had to buy this chromebook, when the laptop that my job provided me to work from home with, just completely shut down on me. I did my research on a couple of different laptops, and devices to get my work done on the same day. I saw this chromebook, and given the research I did on it, and the price, I figured it would be the best option for me, and boy was I right. It is awesome!! Long lasting battery, Great screen, a Backlit Keyboard, Good sound, It DOES have a built in web camera!!! I repeat it DOES have a built in web camera. I do not know why under the specs it says that it does not, and while it is not the best one on the market, it gets the job done! It is a 2 in 1, so it turns into a tablet when needed, it is a bit heavy to just hold on to in tablet mode, but just place it down on something, and it is perfectly fine. Now a chromebook is not the same as a laptop, but I have been just fine with it, I am still able to do Microsoft applications such as Word, and Excel, and make schedules. It is very fast. It has android apps, so I am able to listen to my Spotify, while doing my work if I choose which is GREAT!. I was honestly thinking of switching this, for a "Laptop" but chose not to because this is perfect for what I do. It is slim, and light as well, so it is easy to travel around with. The white, and gold sounded weird at first but it is very aesthetically pleasing to the eye. I absolutely love it, and you will too!!

Way better than the last x360 Chromebook. I had nothing but hardware issues on top of hardware issues with the last Chromebook. Ended up having to warranty it for repairs, bought this one instead on a Black Friday sale for only $379! Everything about this from the design, down to the performance HP listened to their customers about. Thanks for removing those ugly bezels HP, and following a more Spectre/ENVY look this year! I had no issues with the Luminous Gold and white lid, but I admit, it was a little flashy and a fingerprint magnet. The "Mineral Silver" as HP calls it is a much more subtle and premium look. I honestly think this is Space Gray haha, but had to avoid issues with Apple getting triggered over color names. This one is way faster in the processor department too. The 10th Gen Core i3 is still a dual core, but it actually outperforms a gaming processor (8th Gen Core i7-8750H) in web browsing benchmarks. Which is crazy for Intel to be able to do on such a small processor die. Same amount of RAM with higher frequency (if that matters to you), same eMMC flash storage with 64 GB (hasn't bothered me one bit since I use a 256 GB SD Card to remedy space issues). Upgraded chicklet membrane keyboard with less key travel and noise, added fingerprint unlock (I use my phone instead to unlock the Chromebook anyway, still way faster to do it that way). It gripe I've had with it so far Day 1 is the extremely strong magnet to lock the kid down in normal laptop mode (not 2 in 1 tablet mode). Did HP use a Neodymium magnet or something? I have to lift both sides with two hands really strongly, instead of a normal one touch to open like a MacBook. I guess that's great if you are traveling? Again, that's my only gripe with it so far. In conclusion, if you want the Apple MacBook Air/HP ENVY x360/HP Spectre x360 of Chromebooks, you have met your match with this product. All that in a package that's way less money than the products I mentioned above, in a just as premium design/equal performing machine that's more value for the money. Especially, if you can find it on a massive sale from the $629 price tag, like say: Black Friday!

The HP Chromebook x360 -14 is an excellent Chromebook and has a premium build quality to it. The device feels very solid and sturdy! For a 14” Chromebook it does have some heft to it. This device has an 8th generation Intel Core i3 processor coupled with 8 GB of RAM. This provides a nice balance in performance and at the time of purchase the device was on sale for $499. This price also makes this Chromebook an exceptional value. Despite several reviews indicating that the fan in this device is loud and runs consistently, my experience has been the opposite. I have played several games on this Chromebook from the Google Play Store and a couple of games from Steam for Linux, while the fan did power on it was not loud and I could barely tell that it was running. I have not experienced any issues with overheating or throttling while using this device. The display on this device has great image quality and good viewing angles. Movies, Games and Images all look very clear. Although I did notice that the display looks a little dim even on full brightness. This is not a problem when indoors but may be an issue if you use the device outdoors or in bright sunlight. The speakers on this device are not bad and for a laptop the sound quality is quite good. The keyboard is comfortable to type on and the keys had nice travel to them while typing! The backlighting on the keyboard is a plus as well. This device has two USB C ports and they both can be used to charge the device. There is also a USB 3.0 A port and a Micro SDCard reader. Thus far I am pleased with this Chromebook and would recommend this device for anyone in the market for a Chromebook.

My experience with Chromebooks over the last few years has been limited, but informative. I never really cared for how cheap the devices felt, or how limited the Chrome OS felt. The Chromebooks were often underpowered, necessitated by their low price points, and felt like an unnecessary compromise to a cheap Windows based laptop. You could reasonably get a better experience on a mid-range Android phone in some cases, albeit on a small screen. In comes the HP x360 Convertible 2-in-1 Chromebook. It is a premium 14” Chromebook that slots into a higher price point than Chromebooks of old, but more accessible than the new ultra-premium Chromebooks like the Pixelbook. Specs CPU – Intel (8th Gen) i3-8130U Dual Core 2.20 GHz processor w/ integrated Intel 620 graphics Memory – 8GB DDR4-2666 Screen – 14” 1920 x 1080p HD IPS Storage – 64GB Flash memory – microSD card port available for additional 512GB expansion Ports – 2X USB C / 1X USB 3.0 / microSD Slot / TRRS 3.5mm Jack (headphone and mic support) Audio – Bang & Olufsen PLAY dual speakers Webcam – 720P with dual microphone Dimensions – 12.81 x 8.93 x 0.63”; 3.7lb Design The design of the x360 Convertible is exceedingly nice. I was impressed when I first pulled it out of the box, and it had some weight to it. It didn’t feel cheap at all. The white outer shell looks fantastic, and its sleek profile reminds me more of a Surface Book or Mac Book than a Chromebook. Bravo HP. The Ceramic White outer shell doesn’t appear especially prone to getting dirty or smudging, which I was worried about. Once you open it up you are greeted by an interior finished in what HP calls Cloud Blue. Its not really blue, but more of gray blue. Nonetheless it looks very sleek and has a great feel to it. Again, no sign of it feeling like a low-cost Chromebook. The interior is made of soft touch plastic that has a very light texture to it – almost like a sandblasted metal. This surface completely resists smudges and fingerprints, which is great since this is where your hand will be going all the time. The conversion from laptop to tablet is seamless. The hinge provides the right amount of resistance to allow the main body and screen to be used at any number of angles and configurations. The keyboard and trackpad are disabled early enough in the transition to keep errant clicks and button pushes from happening. In tablet mode, the thickness of the machine increases to 0.74” at it thickest points (furthest from the hinges). Like most 2-in-1’s figuring out how you want to hold it in tablet mode take a few minutes to get use to. You are either clicking the trackpad, covering the speakers a bit, or pressing keys. This is inherent to every convertible I have used, so it just takes a few minutes to get comfortable with how you want to hold it. The ports are pretty well laid out on the body. I like that the 2 USB C ports are on either side so you can use whichever side is most convenient to you when charging. My only nag with the overall design is in the microSD slot. I added an expansion card, and it bugs me that the card sticks out from the edge like it does. It breaks up the nice clean edge of the body and makes it easy to accidently eject. I would have liked to see it concealed with a cover. Regardless that is a small ding. Performance The dual core i3 is a pretty light weight, efficient processor. It will get bogged down if you throw too much at it, but it was plenty snappy with just a handful of active apps. For Chrome OS you don’t need a ton of computational horsepower to have a fast machine, so the dual core seems to be plenty. The 8GB of RAM is what is more important, and that’s what keeps the x360 feeling quick. Most Chromebooks around this price point only carry 4 GB of memory, so the x360 has a leg up here. Display The 14” 1920 X 1080p FHD IPS touchscreen display looks great. It has a high gloss finish like you would expect in today’s touchscreens. The only Chromebooks with higher resolution have a smaller screen (12.3”) and cost considerably more (MSRP of $1K+). So for this Chromebook the 14” 1080p touchscreen is all you can reasonably ask for. The screen clarity, and sharpness were pleasing to the eye, and the colors had a good amount of pop to them. I watched a lot of Netflix on this, and I was very pleased with the image reproduction. The multipoint touchscreen is very responsive, and easy to use. I found it to be accurate when registering my inputs. It also didn’t get overwhelmed by my kids playing fruit ninja, and swiping at it like crazed 4 & 5 year-olds are want to do. Overall, the screen is great, although it does pick up every finger print due to the gloss finish. Keyboard and Trackpad The keyboard is a ten-keyless design (no number pad) with body color match keys. The keys have a white backlight that comes in handy for typing in the dark. The keys have a relatively short throw with a full travel length of 0.04” and low to mid force requirement. The key actuation is soft and muted with the actuation point right at the top of the key travel. I found the key throw length to be a little too shallow for my tastes, and it slightly impacting my typing. I typically type on a mechanical keyboard with Cherry Brown switches, so swapping over to a laptop keyboard is always an adjustment. In this case I never got fully comfortable with the keyboard, though others that I let try it had no issues adjusting. The trackpad is a delight to use. It is also body color matched with a satin surface texture. I usually dislike most trackpads, but this was truly nice to use. The multipoint touch was accurate, and the trackpad was responsive. I had no issues navigating around, and if something did get tricky I was able to fall back to the display touchscreen. Battery Life The advertised battery life is 14hrs. In my use I found that an hour of Netflix drained about 10% with the screen on full brightness. So 10hrs of streaming video at max brightness is pretty good in my opinion. Slide that brightness down, and I could easily get a couple more hours. Standby power usage was excellent. A full day of of no use in standby only dropped the battery a percent or 2. I didn't time it exactly but from 2% battery to full charge was done in under 2 hours. Thats's plenty quick enough for me. Sound The sound from the B&O PLAY dual speakers is quite good for a laptop. There is no bass or real low end, which I expected. The mids and highs were bright and clear, and the speakers had enough sound to fill a room. In tablet mode I expected the speakers to get muffled when placed on my lap but were oddly unaffected. Overall HP and B&O did a good job on the speakers. Webcam I have used HP webcams in the past, and they had generally been kind of bad. A $20 Logitech webcam was better than the old ones. I used the webcam during several Skype calls, and found that the camera in the x360 to be pretty good. The people I was calling told me my picture was perfectly clear. The only time I ran into problems was with low light. The camera sensor isn’t large enough to get a good picture in low light. You really need a well-lit room. The dual mics also, weren’t the best. The other people on the call said it sounded tinny, but clear. They remarked that my normal camera had a far grainier picture but had much better sound. My old camera is a Logitech TV Cam (720p with dual mics) from 8 years ago. Overall, I am impressed with the x360 convertible. It is a huge leap in quality over Chromebooks of the past. HP really knocked the design out and made a premium feeling laptop. The machine feels quick and responsive and pleasing to use. I never felt frustrated with its performance or its feature set. This is the first Chromebook I have picked up that feels like a reasonable alternative to a Windows based machine. If have used to the Android Ecosystem you will already be familiar with how the Chrome OS works. Sure it lacks some of the programs, robustness, and support that Windows offers. For web browsing, word processing, app based games, etc Chrome OS is perfectly capable of meeting your needs. In short, if you are in the market for a quick premium feeling laptop you might want to check this one out.

This is perfect for my needs - small, lightweight, easy to use, and I don’t have to worry about updating software or applications. I love it! And the price was good, too. :)

With an i3 10th generation chip set, 8gb of ram, fantastic keyboard and wonderful track pad what makes this HP almost perfect is the price. To be more specific the almost planned sale price of $529 and sometimes $499 or $399 with student discounts. With out a doubt this a very well built and fast Chromebook. So, why is the 4 stars? What makes it nearly perfect? Well, with a killer keyboard and mean I love this keyboard and yes I am writing this review on the device. And, just as good track pad there are two pit falls for this device. The first one is the 64gb storage. That is too low and it is eMMc storage which is the lower end slower type and honestly I am okay with it being slower, but in 2020 it should be 128gb. Now for myself it isn't a big as don't save files per device. I opt for saving files on a MicroSD card in case something happens to the device. I can remove it and pop it in a new device and I am good to go. What I think really cripples the HP 360 and it did the same on the previous version which by the way (BEST BUY IS COMBINING THE OLD VERSION REVIEWS WITH THE NEW VERSION, NOT COOL BEST BUY......PLEASE UPDATE THIS) is the screen. Yes, it is a perfectly fine 1080 IPS screen, but it fails in comparison to others in the same sector. It just isn't bright enough nor clear enough and colors are enormously under saturated. I wish I could share my side by side photo of it next to a Galaxy Chromebook. I know not exactly a fair comparison, but even with other Chromebooks it just doesn't compare. It truly takes this CB down from being a $629 device to it's sale price of $529 immediately. I simply can not recommend paying more than the sale price for it. But, at its sale price of $529 or lower it is a fantastic device. In fact I traded the Samsung Galaxy for this HP and other than the screen I have zero regrets. The keyboard and track pad more than make up for the screen as they are both by far the best I have tested and used. So there it is, 5 stars minus 1 for storage and screen which if like for me are not deal breakers at the sale price this is a fantastic machine.

The price was perfect. The backlit keyboard is a game changer!! Very responsive to touch and I would recommend a 2 in 1 chromebook. Flip and it automatically turns the keyboard off and the screen size and HD display, perfect for homework and work on the go!!

I have had the pleasure of using this HP Chromebook over the weekend and so far it has been a great experience. I am thoroughly pleased with this particular model that HP has released. Now lets breakdown why you should consider getting this particular model if you are looking to buy a Chromebook. I have been using CB for around two years and it has gotten better overtime and now that it offers Android support CB sales have taken off and now it seems everyone is making a CB. I have used a few different CB from different manufacturers my top two being HP & Samsung. But I find myself leaning a lot more in favor of HP they really have been making some nice CB like the previous CB that is detachable. I prefer this 2 in 1 design because it is practical for my use. Now this model has a Full HD screen in a 16:9 ratio which is great in comparison to some of the 3:2 ratio screens it is just better in my opinion. The 14 inch screen is plenty bright and is the ideal size for any use whether for media or word processing purposes. The panel is touchscreen so that is a definite plus. The keyboard is a full sized keyboard and it is back lit. I love the feel of the keys they have a nice feel to them and have great travel and don't feel spongy nor do they stick. It makes for a great typing experience and I did not miss any keys which is good for those who value accuracy. The track pad is responsive and accurate clicks and touch register as it should so there are no complaints there. The CB is very aesthetically pleasing with the two tone design. It is made of what seems to be a plastic and aluminum. And if I am not mistaken it may have some sort of coating that helps it resist fingerprints to a certain extent, I really do like that it is not a finger print magnet because I am very particular on that it truly bugs me when a fine crafted product is a finger print magnet and I am constantly having to wipe it clean. The speakers are not under the device and I also appreciate that. It is located above the keyboard and are B&O I like the quality of the speakers they provide value to the device in my opinion it serves to remind the consumer that this is not a budget CB but a premium model. The speakers re plenty loud and have decent bass it isn't studio quality but great for the device and its intended use. So that is another plus in my book. Now lets talk components and IO. This CB has an Intel Core i3 under the hood that is very fast dual core that has a base speed of 2.2 GHz and can run at a max of 4GHz now for a CB that is impressive. I have not been able to slow it down yet I have opened 25 chrome tabs and it does not even finch like my previous CB with a paltry 4GB of RAM. There are plenty of ports a full sized USB port and two USB C type and that is plenty for most users. a Micro SD slot is great for memory expansion. I am not sure what the limit is but I will eventually get a large capacity card. My only gripe with this is that it is 64GB and that space will fill up fast now that Google Play apps are now for the most part compatible. Play apps compatibility that is up to each app developer but with each passing day more apps are compatible with CB. Battery life now it is a day and night difference from my previous CB and I am really impressed. I have only charged this device once and that was on Friday. It has been on standby since and I have used it for a total of roughly eight hours and I still have 37% battery life left and according to the OS it has approximately 4 & 1/2 hours of battery left. I could not get anywhere near that kind of battery life with my old Samsung CB. :::Pros::: - Back lit keyboard - Large 16:9 display (FHD but can view 1440p content) - Superb battery life - Upgrade able storage (with the use of a micro sd card) - Nice two tone design that feels premium - Small design & lightweight for its size (less than 4lbs) - Special coating that resists fingerprints - B&O speakers (good amount of bass for this device) :::Cons::: - 64GB of storage I am really happy with this Chromebook it is nearly perfect. It looks great feels great in the hands, performs well and does everything I need and want it to do. Chromebooks are giving PC & Macs a run for their money. I really do find myself using Chrome OS more often due to how simple it is. TL;DR HP has made a great Chromebook that is good for almost anything you want it to do you can get work done in Microsoft Office, watch Youtube, Netflix, read and write emails and still have plenty of battery life left at the end of the day. This CB is fast and can keep up with the user and is well worth the asking price. My only complaint is that it only has 64GB of built in storage. You can purchase a large Micro SD card to remedy that but I would have at least preferred 128 GB of on board storage. Pick this up you will fall in love with it like I did.

After hours and hours of research on tons of computers this hp was the one. It checked all the boxes. Computer, tablet, touch screen, high speed, great battery, light up key board, etc. My daughters love them.

A very good laptop that has succeeded my expectations. No issues so far, fast, easy to navigate and comfortable keyboard. Love that it bends backward and becomes a tablet. The touch screen makes it easier to operate and saves time. It’s a keeper!

First chrome book bought for my 7 yr old got it basically half off what a steal, wish I knew how awesome and simplistic it was I would have gotten for my eldest as well. Very fast easy to manipulate Made it extra special for my transformer fanatic

I have standardized on Google app across all my devices. I live the fact that I can access any of my content across all devices. I can also stream, create, share all from one platform. Hardware wise I can't say anything bad either. I have setup multiple profiles and all users login with a swipe of a finger or SmartLock with my phone. I have also added a docking station and have dual independent monitors. The price $399 was well worth it in my opinion.

Absolutely BEST decision to purchase this 2 in 1 Chromebook. Its lightweight and allows me to do my work effortlessly. The battery life is insane!!!! Sound quality is supurb and I got is for $449 while it was on sale during the holidays. Well done HP, well done.

Love it, great screen resolution, plenty of apps and easy to use. It's lightweight and battery last a long time. It is stylish. I am so happy that I have it and will recommend it.

It's been a long while since I've worked on a Chromebook so I was pretty surprised to see how far they have come. This particular Chromebook is amazing. Great build and I can do just about everything I would normally want to do on a laptop. The speed is so much better than a Windows computer with no crazy technical issues to fight. The screen is amazing as well. Thee is seriously nothing I have found not to love about this device.

I have a Google pixel phone and was excited when I saw this Google chromebook. All my emails, docs, texts, pandora etc are found here. Anything I type on my phone, I can see it on my laptop. It's the same thing as my.phone, just on a laptop. The white is nice ansleek as well. I am enjoying it so far. Aslo easy to download apps. That's the only thing you will have to do separately between your phone and Chromebook. Get it! Go for it!

I am used to my MacBook, and this takes a bit of getting used to, but for a chrome book, it is great! The screen is very responsive and pictures (online) look clear. It has been pretty easy to figure out. It is a little heavier than I had anticipated for my 9 year old to keep in his book bag, but I feel like that may be a contributing factor to why this felt as though it was better quality than any of the other chrome books at or below my price point. It is definitely a great little computer for the money. My son loves that it can turn into a tablet too. It’s the best of both worlds! Overall, I am a happy customer, and my son is even happier.

Nice looking and affordable laptop. It's perfect for me since i'm only using it to watch my fave shows/series and to use it for my school works.

This HP 2 in 1 chrome book while smaller than the traditional 15.6” is very capable. Chrome OS does lack support for mainstream programs but does run way faster than a windows. From the time it takes to boot to web page load times. For most people that’s more important. 8gb ram is plenty. And 64gb storage is small but for the apps you will download, it’s plenty. Plus you can add storage very easily. Now the main selling points IMO are the design. The white finish just looks so nice and clean. The screen quality is also very clear and sharp. I did run 4K videos through YouTube. And they looked great. Also if you watch a lot of content like I do. You will be very happy with the speakers even though this chromebook is very very thin. Good job on HP for that. It’s light weight and minimal bezels. Backlight keys are great as well. Only downside is this model doesn’t come with the fingerprint reader but not a big deal for me but I would have loved having it. Great product/value as this is priced fairly for what you get. A quick and solid little machine.

I wasn’t expecting much from a chrome book -even a more expensive one like this but I was blown away by the quality of this device! Great build quality, beautiful screen and lots of ports. Bang and Olufson speakers exceed expectations. Just fun to use. Chrome book App Store somewhat limited but getting better all the time. Originally over $600 I see the price is $400 or so now- that’s a very good deal for the quality of this computer. Be sure to add a micro SD for expanded storage and a game controller for gaming!