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Customer Ratings & Reviews

Your price for this item is $659.99

Customer reviews

Rating 3 out of 5 stars with 5 reviews

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40%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these laptops. It is very lightweight and can easily switch modes with just a flip of the screen. Perfect for a high school student as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my up computer so much that I bought one for my grandaughter.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 year update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop did well for me for awhile, but I’ve owned it for a little over two years now and it’s completely stopped working. About 8 months ago the battery completely died and had to be replaced. 4 months after that, the same happened. Now, some days it won’t turn on at all. Others, it will turn on, but completely crash 5 minutes later. I’m very disappointed that this didn’t last longer. Initially I gave this a 4 Star review. It was affordable and easy to use, but a little too heavy to ever really use it as a tablet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop Screen stops working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this laptop for 2 years, and the screen has broken multiple times. Save your $$$$ and don't get this. I had this under manufacture warranty but as soon as that expired my laptop became worthless. It was awesome that it folds into a tablet but every time I did that, the screen would black out and break. UGHHHHH. upset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic and Runs Extremely Hot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop back in March, not wanting to spend a fortune. However, I now think I should have spent a little more and gotten a better product. I liked the design and size of the HP laptop, and it works just fine for browsing and simple tasks. Yet, it runs extremely hot, to the point where I cannot have it on my lap at times. I am thinking about trading it in for something else. I've never had a laptop that radiates such heat.

    No, I would not recommend this to a friend
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