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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 174 reviews

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97%
would recommend
to a friend

Customers are saying

Customers love the high-quality color and ease of use of the 97 Standard Capacity ink cartridges. Many find them easy to install and use. However, some customers wish the cartridges were more affordable. The price point is a common concern among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 174 reviews
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Quality Print Cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is superb. The only reason this cartridge gets 4 stars is because of the exorbitant cost. That said, I've tried several HP96/97 refurbished models from mutiple vendors, and re-manufacturers with poor, or at best, fair results. HP cartridges are more reliable and print noticeably better. That said, I will continue to try refurbished models once in a while, simply because of HP's price. Sorry, but $80 for ONE HP 96 & 97 with tax, is out of line. And that's the combo pack "discounted" price.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    HP ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the single package of ink because they were out of the combo packs,plus the sales person told me the single cartridge has more ink.not that best buy has control over HP ink price ,I really think HP ink is way too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original inks by HP works great. They are just a bit tooor expensive compared to having cartridges refilled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 4 out of 5 stars

    Very good ink cartridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, they do not run or smudge. Easy to unload old cartridge & easy to load new cartridge. Ready to print right away!

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    good cartridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP cartridges have worked very well for us. Just wish they were a little cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    high quality color prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install; quality color prints; lasts for many printings; sort of expensive ($50+)

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Very good inkjet cartridges HP-96, HP-97

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP ink cartridges for HP inkjet printers are still the best, though relatively expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Easy to change printer cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color. Easy to change out. Lasts for a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    easy to use, great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, great color for photos, artwork and more

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have bought this off Amazon or E-Bay but past experiences with those places have not been ideal. With Best Buy I KNOW it is not dried out or leaking when I buy ink cartridges online. Competitive price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Everything as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this material for years. The HP printer does a great job on either photos or printing media. The ink responds well to different types of papers.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great Color Print Cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best color print cartridge for my HP Color Printer. It does an excellent job, and it lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It computer ink, but the color is pretty true to what it's supoposed to be and it lasts awhile

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Good ink quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP-97 Tricolor Ink Cartridge works very well in my HP Printer. I have always had exceptional results with HP-97.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Colors looked vibrant on Christmas cards!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printed our Christmas cards on matte photo paper we got on sale this year ... looked nice but still prefer glossy photo paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    High Yield Good Print Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this HP toner for many years and always satisfied with the results!

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I went to cartridge world and got a knockoff cartridge. It went dry in 7 days. This one is still working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cartridge does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge performs its job very well! I will definitely purchase this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great & simple ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had great results with HP ink cartridge, will not change or use any other brand.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive but no different than anywhere else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Expensive ink but comparable to prices of other places that sell the same product.

    I would recommend this to a friend
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