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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.2 out of 5 stars with 57 reviews

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89%
would recommend
to a friend

Customers are saying

Customers highly value the touchscreen feature of the Beats Special Edition 15.6" Touch-Screen Laptop, praising its convenience and ease of use. However, they express concerns about the sound quality, describing it as not as loud as expected, and the battery life, which falls short of seven hours on regular performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 5 out of 5 stars

    Daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace old one and my daughter really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this computer. It's amazing and for the price, Wow.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Poor customer service, Sound quality

    Rated 4 out of 5 stars

    Nice design, easy to use, not happy about "beats"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and had a hard drive error with the 2nd time using it. Got a replacement and this one booted up perfectly and the start up and registration all happened on its own. Was ecstatic find the F5 button to light up the keyboard. Love the touchscreen. Unhappy with beats. I have to use a separate speaker to hear movies. Still getting used to the menu... Wish it came with a operating manual. Don't ever buy through HP.com. It was the worst customer "service" I have ever experienced. After 3 weeks from date of order, they were still approving my order, but had deducted my account for the cost. Every person I spoke to had a different reason why I hadn't received it yet. And be careful of searching tech support online. There are third party companies who remotely access you laptop, just as HP does but they aren't HP. They fixed some issues then started typing up my warranty and cost before my eyes. I asked if they were a third party tech support and he said yes. I screamed at him to get the hell off my laptop, that he never identified himself as being from a separate company. What an ordeal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for what I need to do. Loads fast for games, easy to navigate, love all the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my friend who love red and black. He's been using it mostly for just internet use and photo stuff. He loves it and considers it vital.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 360 flex hinge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no idea this had the flex hinge making it like a tablet! Great bonus to an otherwise Great laptop!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't as good as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont get fooled by the 8gb...only has a 1.7ghz processor so its not as fast as one would expect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first AMD laptop and I had high expectation based on the reviews I read and the price was attractive. Unfortunately, the A8 processor failed to deliver the speed I was looking for. I currently have an Intel i7 laptop which runs much faster than this one. In addition, this laptop runs very hot near the fan. It was unbearable if you put it on your laps. I ended up returning it. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this very our daughter for college. It's been a great computer for her. The only issue she's had is that it loses the wifi connection occasionally and she has to reconnect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not really happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can't see the letters on the keyboard. And the speakers are not that great either. No so happy with my purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this computer 5 stars but their are a few things it lacks. Like the 2.5 ghz its says it has but don't. makes it slower than most! Also one thang that is a pet peeve of mine is that it does not have a numbers lock light on it. But the backlight is nice. Also the beats sound sucks so don't buy it for that. I have a hp mini that sounds better. Other than that is not bad for the price

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent countless weeks checking back to see when this laptop was available. Finally one night I saw it was back in stock. I immediately ordered it. I chose the ship to store option and it was at the store sooner than I expected. Everything was packaged nicely and nothing was harmed during shipping. The laptop runs exactly as I wanted it to. There was a slight issue where the internet would drop but I had to go into my settings to switch the sleep mode. The screen is bigger than I expected. I was very worried about buying the laptop since I wasn't able to go to the store and see it. The keys glow a nice red and I can play games like W.O.W. on this laptop with no problem. There is a button to turn off the glowing red if you dont need the keys to glow. The sound for a beats laptop sounds average. I didnt see a big difference between the sound of my old hp laptop to this laptop. If you are curious about this laptop I would say to just go ahead and get it. Its totally worth the price and wait for this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet/Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays charged for about 4 hours and Windows 10 is a plus nice can use as tablet or laptop, i use as laptop most of the time and can do work on it at night when not at the office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera for someone just starting out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this camera for about a month and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Great for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for christmas i was very pleased its key board lights up very well and touch screen works super smooth this computer is alright for low to mid intensity games aslong as you run them on lower graphics settings performce can vary love this laptop only reason i would not rate it 5 stars is because it randomly shuts down mid use every few days no huge problem -tip runs smoother when plugged in

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    GREAT LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many laptops and this one take them all, I really like the lighted backlight keyboard. And everything about it. This one has my very first AMD chip and I am still deciding about it. but everything else about this laptop is great. Have not set the beats sound yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and color of this laptop. The beatsaudio speaker is one in a kind in any laptop I have seen so far. With 1TB Hard Disk, you can store almost what ever you want. what I love most is the 8GB RAM, you can easily play any type of game on this laptop. I gave it 5 stars

    I would recommend this to a friend
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