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Customer Ratings & Reviews

Your price for this item is $469.99

Customer reviews

Rating 2 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Bad quality, Non-oem charger, Used ssd

    Rated 1 out of 5 stars

    Do NOT buy refurbished from BestBuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy refurbished computers from BestBuy, as they do not stand behind their guarantee of quality. This laptop had two major issues that my IT firm had to fix upon setup: (1) The SSD drive was very much past its useful life, with over 1000 days of use and over 10TB of read writes. It should have been replaced. (2) A non-OEM charging cable was included, and was far inferior to the original, so much so that my IT company was uncomfortable using it. They swapped it out for a better one. When I reached BestBuy to request a partial credit toward future use, I was told my only recourse was to return the laptop. That was not an option given that the fixes had already been made.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light
    Cons mentioned:
    Blur

    Rated 4 out of 5 stars

    Almost Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light weight. Screen is little blur. Finger scan to login, love it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 1 out of 5 stars

    Don't believe them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was advertised as a i7. I received a i5 I feel completely ripped off.

    No, I would not recommend this to a friend
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