Customers love the EliteDesk Desktop's features, but some experienced performance issues. Several users reported that the computer was slow and unreliable, hindering their productivity. The system's speed was a significant concern for some customers. Others found the computer did not meet their needs.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
Rated 5 out of 5 stars
improvement over older floor model desktop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Desktop replacement with more disk storage and memory. One of the few reasonably priced HP desktops with DVD R/W.
It sits on the desk and is the right height for my monitor. Easier to access USB ports as it is on the desk. This may be an older desktop but was newer than my PC which was running out of disk space and hanging sometimes. It meets my need.
Installation was easy. My first time installing with a windows account so had a few hiccups but no major issues.
The hard drive is a bit noisy. It seems to be faster than my old desktop. Have not installed all software or tried out the DVD R/W. but so far no complaints.
I would recommend this to a friend
Rated 5 out of 5 stars
Buy it!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great computer. I was a little scared to buy a refurbished computer but this one came packed well with everything it was supposed to have. plugged it in and added some ram and a cheap video card and now my 3D prints look awesome thanks to Best Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Great price and does what I need
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this computer for my husband who likes to play computer games. We can't seem to get a headset to work with it, but haven't had a ton of time to look too intently into it. Computer is fast and doesn't take up too much room
I would recommend this to a friend
Rated 5 out of 5 stars
Great refurbished value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The specs on this machine are great and it runs fast. The only thing to note is Wi-Fi is not included so you will need to purchase a USB WiFi dongle but you can use an Ethernet to connect to the internet otherwise
I would recommend this to a friend
Cons mentioned:
Performance
Rated 4 out of 5 stars
Employees new computer
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replacing a slower laptop for a hard working employee who needed a faster computer to get her work done.
I would recommend this to a friend
Rated 3 out of 5 stars
Computer broke - easy return
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It didn't work. I returned it. Best Buy made returning it easy. I never got a chance to use the computer so I have no opinion on its quality.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Fast PC - refurbished
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an i5 with 16gb's of RAM memory with a 500 Hard Drive
I would recommend this to a friend
Cons mentioned:
Performance
Rated 1 out of 5 stars
Don't Buy from Best Buy Refurbished
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible!!!! Freezes up on the regular. Will not operate my HP 1012 Laser Jet. When it work its great. I expected more from Best Buy in the quality of the referb.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Perfect Computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I actually received this as a Christmas gift to use as our home media server, and it fits the purpose PERFECTLY.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice and compact
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect replacement for my old HP tower. Compact and fits my desk nicely.
I would recommend this to a friend
Rated 5 out of 5 stars
Low cost upgrade
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine. Has greatly increased our productivity.
I would recommend this to a friend
Rated 5 out of 5 stars
Desktop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful desk cpu. Use it for my officr station setup.
I would recommend this to a friend
Cons mentioned:
Performance
Rated 1 out of 5 stars
Defective
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product started not to work on friday after less rhan a month being used..not even 3 weeks .. can we return this?
No, I would not recommend this to a friend
Cons mentioned:
Performance
Rated 1 out of 5 stars
Terrrible product
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slow since the day we bought. Didn’t start using until the classes got moved online and this is a disappointment
No, I would not recommend this to a friend
Cons mentioned:
Performance
Rated 1 out of 5 stars
Couldn’t use the product.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After Geek Squad setup this product, it wouldn’t work for me. Had to return it and buy a new computer.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
one machine is not working, have to return
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
it takes 10 minutes to turn one machine on. i have to return it. how do i do this
No, I would not recommend this to a friend
Rated 5 out of 5 stars
so far so good
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
have only had it for a day but all is working good no problems setting it up