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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 50 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the EliteDesk's performance and value, citing its speed and capabilities for gaming and everyday tasks. Many appreciate the ample memory and reasonable price point. However, some users experienced issues with excessive fan noise and the lack of built-in Wi-Fi capabilities. A few also reported problems with the hard drive's reliability and boot speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 50 reviews
  • Pros mentioned:
    Memory

    Rated 4 out of 5 stars

    Lots of power for a little money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying refurbished is always a risk. Sometimes you win, sometimes you lose. This time I won. This unit has mucho power and memory and everything worked. Using it for light gaming and digital art for one of my sons. Lots of ports but, unfortunately, no HDMI port or wireless internet...which was clear in the description that they were missing. Fortunately I had an internet booster that I could plug in near the computer and use a wired connection. Had to run out and get a USB to HDMI cable...not cheap but still all worth it as I could not have gotten this much of a computer for anywhere near that price new.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast for my grandson's gaming. He wishes the video card was better. The hard drive is slow to boot compar ed d to my SST drive but once it is running it work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pre-Owned HP EliteDesktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little leery about purchasing a pre-owned desktop. It has been a great computer so far. It was easy to set up. I have had no issues what so ever. It had all the features I needed but at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to work from home. It met the storage i7 core processor requirements of his employer. Chose Best Buy for quality and great price.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer, that i use for work. The fan is a bit loud, but you cannot beat the features, size, and processor for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    PERFECT REFURB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work computer added another 16GB memory ad work all day with 8 open windows, no hassle! Looks like new. No disappointments!

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    This is a great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my new HP Elite Desktop for about a month. It has everything I was needing. Windows 10 upgrade, Intel i7 , larger memory and hard drive than I had previously. It is working like a champ.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hp monitor for home used I recommend great, better options for the price but if you want make lil upgrade probably do it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to purchase this as an extra computer for our science lab. We were a little skeptical because it was pre-owned but it's working great and is super fast. I would definitely recommend. Great computer and specs at a fantastic price!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my computer crashed and burned ... did'n want to invest the money for a desktop so decided to go this route ...it is working wonderfully ... good as a brand new one.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my very compact new computer, much faster than my old very large desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was easy to set up and is small enough it doesn’t require a lot of space. Perfect for my desk top.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Noisy but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy!! Sounds like a vehicles tailpipe dragging on asphalt. But seems to work okay.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great home computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home computer easy to set up works great. The only con so far is the fan is a bit load.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Seems to be a great computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a good price. Does what I need. Hopefully no problems come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchased refurbished before; now, I will definitely look into it more. The computer is new in all regards and works great. The setup was quick and I was up running and very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good, everything is working well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working great so far. I had not used Windows 10 before, always Windows 7. 10 does as 7 only more buzzers and whistles, which I have yet to explore. I would appreciate some documentation for the hardware. Can you supply me with this?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution to our needs. Needed to upgrade from a laptop that was over 10 years old. Now have a dedicated computer for my needs. Works just fine at a discounted price! Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit for my WAH job, and I admit—I was a little nervous buying refurbed. But the price was right and the specs were right, and I’m glad I took the chance. This HP has worked like a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet, fast and easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was delivered in two days. Setup was easy and it runs so quietly I had to check to see if it was on. Wireless and Bluetooth are great. No complaints

    I would recommend this to a friend
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