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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1271 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Envy 2-in-1 16" 2K Touch-Screen Laptop's touch screen, 1TB SSD, Intel Core Ultra 7 processor, and price. They appreciate its performance, ease of use, battery life, and storage space. Some customers would have preferred a number pad and found the laptop to be a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,271 reviews
  • Rated 5 out of 5 stars

    Hp envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with all the bells and whistles that i was looking for like a lit keyboard and full flip into a tablet. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brothers Helping Brothers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their very supportive and collaborative spend time patience and most of all their utmost consideration afforded thank you for your service afforded us

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for its price, but better can be done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a couple things to note; its a suped up low end computer so the build quality isnt the best, the touchpad is slanted quite heavily to the left and after a couple months of using this laptop i have never gotten used to it. Not a terrible laptop and works pretty good for the price i got it for. There is one major complaint i have and its when the laptop simply refused to turn on. Thankfully we purchased the warrenty and had it repaired, although it did throw me for quite a loop cause of this. If your in a pinch and need a computer that wont stall its good for daily tasks. However if there is a sale and there are other laptops with similar specs i recomend just paying the extra 100-200 instead. Also battery life is not the best.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My H P touch screen computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time for touch screen and the more I get used to it the more I like it. I have little computer skills and this computer is easier than any other that I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing HP Lptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great value. The screen brightness is 300, not 400, but otherwise it’s a good computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technical difficulty in Geek Squad communication.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP laptop computer, and then commissioned the Geek Squad to set it up, including transfering files from old computer and installation of software. The laptop, the data transfer and the software installation were fine. However, there was a significant complication in which I needed to communicate with the local Geek Squad staff to clarify something on the installation, and it was very frustrating to get through. When I called, the call was put through to an international call center and they had no ability to connect me to the people doing the work. The only way that I would have to actually communicate with them would be to go in person to the store, which I was not able to do at the time. It was very frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s best and loving product , My second chance to get laptop in this friendly environment store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is absolutely lightweight, the configuration was very easy to perform, the battery life is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for small business

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect for a small business runs fast lots of storage for all my files it’s not too heavy and stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop. I purchased the midnight blue but I returned it because of the fingerprints. The sliver doesn’t show as much. The Black Friday deal also helped. Don’t hesitate, it’s worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Liked the laptop very much. Thanks for the offers bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just an okay laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. The 2 in 1 works well. I really like Windows 11. The keyboard is limited because it lacks a 2nd numeric option and the speakers are on the side which is very awkward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functionality and style

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one gave me a blue screen and never rebooted. But best buy exchanged and so far so good on my new one. Must have been an anomaly and I am loving the laptop for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 2 in 1 comp in stock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got my comp and I think that was a best purchase I’ve ever had. Now I’m enjoying from watching a podcasts and doing my office stuff on hp envy 360 2-1☺️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where is the stylus pen?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except the stylus pen. The HP online sell same model,same price but include a stylus pen for free. Why the same module from bestbuy does not include that?

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s super fast and the quality is unmatched!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is designed beautifully and nice. The processor is saying 16GB but unfortunately sometimes hang or slows down with only few tabs of study and a tab of YouTube open.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what I wanted. My newphew recommended this laptop with all the features. It has. The price was also very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Great set up for personal or business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Exactly what I needed for work and school. HIGHLY RECOMMEND!!

    I would recommend this to a friend
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