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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7255 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the ENVY 7640's print quality, ease of use, and wireless functionality, with many praising its compact size and quiet operation. The printer's fax capabilities and ease of setup also receive favorable feedback. However, some customers express concerns about the paper tray's design and sturdiness. More time is needed to assess the printer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 7,255 reviews
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper tray

    Rated 5 out of 5 stars

    Excellent printer for all your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have not even begun to use all of the features that this printer has. What I have used I am very pleased with. Printing documents is pretty standard, and I love the duplex feature; the machine does it for you rather than you having to do it manually as with my old printer. The print quality is excellent. I LOVE the wireless feature. No more wires! I can even print documents from my Kindle (with an HP app). I have used the fax option, which works well, but it is a bit tricky. You must have a phone land line to use it, and if you have it on the same line as your phone through a separate wall plug, the fax feature will take over your phone. We had it hooked up and when we got phone calls we got a weird sound on our phone and not a normal ring (we kept hearing a funny sound kept wondering what it was until my husband was standing next to the phone when he heard it and picked it up and realized what was going on). We ended up unplugging the fax line at the wall and will only plug it in when we need to use it. When using the copy feature, you can feed it through the top, or lift up the lid and place what you are copying on the face plate. We had to copy something that was pretty small, and using fit to page it resized it beautifully, and even cleared up the lettering. I am able to use this printer for fabric sheets (Quilt label) and that also worked very well. As advertised the colors were vibrant and the text was crisp (one of the main reasons I bought this printer) I have not use the printer for photos yet or for small items but with what I've seen so far I'm sure it will be excellent. If you are looking for a small printer, this isn't it. It has a pretty big footprint (about 17.5 side to side x 19.5 front to back) The paper tray sticks out quite a ways. HP offers a print cartridge service that seems like a pretty good deal if you do a lot of printing, but we don't so we won't use it. I am very pleased with this printer and have just scratched the surface on what it can do. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer , easy to install and use. Comes handy when you need to print something from Cell phone and iPads . HP - ENVY 7640 Wireless e-All-in-One Printer - Black Print stunning borderless photos and bold documents using this HP ENVY 7640 printer, which features an optimized color resolution of up to 4800 x 1200 dpi and a rendered black resolution of up to 1200 x 1200 dpi to ensure crisp text and vibrant images.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for couponer or office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this all in one printer, copier, fax, and scanner is awesome. Prints professional quality coupons, papers and beautiful pictures. I love the wifi and being able to print from my phone or computer. The cost of the ink cartridges is very reasonable and was one of the biggest selling points for me when researching which printer to purchase. This printer was highly recommended by a Best Buy employee who told me that I would not be disappointed if I tried this printer. He was right. I would buy this printer again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    next HP ENVY Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ohhh I love this printer!, wasn't very expensive but it has soo many nice features. It's also my first printer I could configure without any bigger hassles to print from both our iPhones to - stunning photo quality and fast reaction time. I also love the dual paper tray option for photo papers and regular plain letter paper - that was a smart move from HP to implement that. Easy to setup and to operate. Came with great Software Drivers for Win10. - no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Computer does what I want it to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this computer because the salesperson was very in depth in explaining the advantages of the computer. It is wireless and I can print from my iPhone and other devices. Probably the best selling point is the picture printing functions.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    REALLY HAPPY WITH MY "ENVY"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my printer bit the dust, I researched the options and purchase the Envy. It was very easy to set up and connect to the Internet. The quality has been very good so far. It does take a bit longer to star to print but it's worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP - Envy 7640 Wireless e-All-in-One Printer - Black. It prints great pictures & copies. I highly recommend this printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer at an affordable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was highly recommended from a Best Buy staff member who owns the same printer. This printer was so affordable and I am very impressed with the operation. I would definitely recommend and would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    love new envy printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP 6500a printer heads broke. went to best buy and was connected with a newer version. It is small, compact and works terrifically. Great CUSTOMER SERVICE also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Five (5) stars without question.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 7640 is an exceptional printer. Out of the box, I was able to set it up in about 20 minutes, including downloading the software from the HP website. The touch-screen is super easy to use. The instructions are clear and concise. Once you've added the printer to your computer, then you're good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Printer for all your print jobs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research on internet and also Best Buy's website before purchasing this printer. It works very well, and saves ink so you can print quite a lot before thinking to buy ink. Great Printer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Envy 7640 Wireless All-in-One Printer is great. Easy to install and easy to operate. I love it. I am totally satisfied with it. Just waiting to receive a Fax to see how it handles that task. Otherwise, I love it so far. For a technology-challenged person, setting up this printer was an easy chore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Prints, Saves on ink.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Copier, Scanner & Fax, cost effective on ink,( ink gets mailed to you, never run out. Get on the plan that fits you for number of copies and Ink. I've had this machine for a few months, So far, So good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot more than I expected for the price. The ink program is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with printed pictures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up for WiFi connection. Use printer a lot for photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest Install Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently broke an older 3in1 and didn't hesitate to look for another HP 3in1 to replace it's older sibling. I use 2 Macs, iPhone and an older Windows laptop and have no problem using wi-fi printing. Yes, I would buy another. As an old guy who used to spend thousands on high end printers and FAX machines I am envious of newer generations of users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall all in one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my store. I mostly use it to print out invoices, and send faxes. I'm also a Professional Photographer though, and the salesperson told me this was great at printing images. The first print I made was terrible, and the ink came off on my hands, two days later. Hopefully that's just the first print, and once I get a chance to check back with the store, that can be straightened out. Really like everything else though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ~Very good printer/scan system, easy to set up and enjoying it to the max....God Bless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time to upgrade to an e- printer that does it all. All my Apple peripherals work, as well as the iMac and Microsoft Dell. Just be watchful for the In Service feature, it has it's own wifi address. Possibly useful if you don't have wifi and don't want cords. Self-installs with videos on menu screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the hp software and ease of set up on the mac. Thats the end of the good. The ink cartridges are expensive and super small. For some reason my printer wont connect to wifi now and shows a blue screen error every time i try. Anyway im overall disappointed every time i go to buy ink i feel like im being robbed. Look at the prices for ink first and find the hp that fits you best.

    No, I would not recommend this to a friend
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