Customers recognize the ENVY x360 2-in-1 laptop for its user-friendly design, touchscreen capabilities, and lightweight build. Many users appreciate the laptop's performance, storage capacity, and battery life. However, some customers have concerns about overheating issues, limited USB ports, and a noisy fan.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,102 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
Excellent Product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
Quite Faster
Very sharp display
Fast booting
Tab also working good
Good value for money
Cons:
A bit on the heavier side.
white keyboard makes letter illegible sometimes.
No stylus.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
lightweight
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For its price all its features are fine, including the touch screen
I would recommend this to a friend
Rated 5 out of 5 stars
Love my laptop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this laptop/tablet!!!!! Use it DAILY for work!!! No problems at all!!!!! Kinda wish I would have gotten the disc player too….next time! EXTREMELY happy with purchase!!!! Personalized it with MY stickers so it’s DEFINITELY a keeper!!!
I would recommend this to a friend
Rated 4 out of 5 stars
Good size screen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very stylist laptop. Although the software wise can use some improvement. For instances ,when I close it and want to use it again after being off for 30 min or more I have to push on the power button again not others ones I have used. No face recognition to unlock screen.
I would recommend this to a friend
Rated 5 out of 5 stars
Finally the ram I need for a decent price.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Operates my CNC router without a flaw. The 12k ram does the job. I use both the usb ports and the HDMI port on a remote monitor with no problems while running the CNC carving program.
I would recommend this to a friend
Rated 4 out of 5 stars
I love but one error
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I love everything about this laptop. Smooth sliding keyboard with the keyboard keys easily able to be pushed down. And SO much more. But randomly the screen went out and the power button turns on but the screen doesnt come on ;/
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop for our grandson
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s hard for me to do the review because it was a gift for college bound grandson. He seems to think it’s just what he needed and gave it two thumbs up .
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Artist Review - Pros May Balance Out One Big Con
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cons – Screen lacks saturation. Low-volume speakers.
Pros – Good machine for the $750 sales price in terms of speed and horsepower.
The Good-----------
I do intensive illustration/graphic design work, so I took a gamble on a unit with no dedicated graphics card hoping the SSD and 12gb ram might reasonably compensate. So far, it has. My largest Photoshop file is around 10gb. Upon opening it, things mostly zipped along, whereas it would bring my previous core i7 laptop to a crawl. On this x360 there was some momentary lag in Photoshop performance after the file first opened, but that soon passed and everything ran smooth, even when I tested some of Photoshop's most lag-producing brushes at very large sizes.
Now the thing is, even though the momentary lag disappeared and the performance was fast and smooth, task manager still showed me at about 97% in memory consumption, which then settled down to 77%. Must be a testament to the hardware to have smooth performance at 97% memory usage, but still, you don't want things that high. But that troubling detail is balanced out by the ability to increase ram memory (from the installed 12gb) to 32gb, and I don't regularly work with design files as large as 10gb anyway. By comparison, Photoshop performance with every other design file sped right along without spiking memory. Illustrator and InDesign worked without a hitch as well.
So I'm thrilled at the speed I'm getting off this PC, even with a ton of browser windows open and graphic software running.
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The Bad ---------------
1) Sound quality of the built-in speakers is good but NOT the volume! Compared to the Beats speakers in my old HP PC, these x360 speakers just whisper. And there's no equalizer to adjust the volume - there used to be, but not now. HP removed the equalizer for Windows compatibility reasons, and there's no word on when or if they'll put one back in. I can grab some headphones, but this is still a disappointment.
2) The SCREEN is the one BIG Con.....for artists.
The brightness level is a noticeable downgrade from my HP Envy from 2012. But it's not so bad that I couldn't get use to it. The worst for me are the muted colors of this screen. Most people wouldn't even notice, but for artists and others who REALLY pay attention to color, this flaw sticks out. And frustratingly, HP tech support are not being supplied a lot of the finer spec details when it comes to this x360 model. I had to dig long and hard myself to find out that the screen is only hitting about 67% of the sRGB. Certain colors like red could show so vibrantly on my 7 year old PC that it burned your eyes if you stared. Not so on the x360. On this unit, reds are muted and could look dangerously close to orange. Fortunately for me, I happen to have other monitors to view my work through. But if I were solely reliant on this x360 screen alone, it would be a huge problem. And if I had paid $1,000 rather than the $750 early Black Friday price, I’d be significantly more upset now. But price and performance speed are just enough to offset my disappointment with screen quality. If you’re an artist needing exact colors, you have to use another monitor in conjunction to this x360.
The last mention concerns the tablet functionality. I do not yet own a pen for this x360, but many hours of research tells me the HP Tilt Pen is more optimized for this screen and to skip the other 3rd party pens like the Bamboo pen. The 3rd party pens give you shakier lines on this thing. Despite the disappointing color gamut, it’s still good enough to use as a painting tablet.
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If you have more money, buy a laptop with a better screen. If you buy this unit be prepared to use external speakers or headphones. And tech support is good, but HP has given them limited information about this machine…..so dealing with x360 support can get frustrating if you’re trying to gain info not already present in the online manuals. It’s shocking how little info HP currently provides on this machine and peripherals like the HP Tilt Pen (which is why I won’t truly know if tilt functionality will work on this unit until I get the pen).
I would recommend this to a friend
Pros mentioned:
Speed, Touch screen
Cons mentioned:
Usb ports
Rated 5 out of 5 stars
Love this computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The HP - ENVY x360 2-in-1 Touch Screen Laptop does everything I wanted it to do. It is very fast. Coming up from a VISTA to Windows 8 and now to this Windows 10 has been a little challenging but I am learning my way around it quickly. The only real drawback I see with this machine and with I believe most newer machines is the dropping of the CD/DVD player/writer, only 2 USB ports and the one HDMI port. I have it hooked up to a 24" monitor and am completely happy with the setup and function. Love it.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Well rounded and good value.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A lot of features for the money. Reasonable real world battery life and not overly heavy. Crisp clear screen, although brightness and glare make outside usage difficult. Factory color calibration is a little too warm for my taste, but an easy fix. It is not extremely fast, but it is more than adequate, especially considering the price point. Expect a slight lag when streaming high def and switching applications. This laptop will meet the needs of most users very well and without regret. Hinges on the screen could be a little stronger.
I would recommend this to a friend
Pros mentioned:
Price, Speed
Rated 5 out of 5 stars
Very fast Laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this on the Black Friday sales. Great price at 250.00 off regular. It is the fastest laptop I have ever used. It loads and boots in just seconds. I was able to install my programs and files very simple and easy. I enjoy the numbers on the keyboard offset to the right side. I only have 1-complaint. The lighted keyboard is not helpful at all in a well lite area. You have trouble seeing the keyboard unless you turn off the keyboard light. The silver keys along with the white light showing thru causes the letters and numbers to disappear. Oh well other than that it works great. Super thin and lightweight.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Quality HP laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been purchasing HP Envys for our company for a little over 4 years now. The 17" is a bit ridiculous in size, but some of our instructors are of the age where they need a larger screen for when they need larger font to read. I feel the 15" is the optimal size. The pavilions just seem to have to many issues that I don't want to be spending time trying to remedy. I've had very little issues with the Envys and now that they have finger print logon and SSD for fast boot up and programs it just makes it even more convenient and faster. I dont feel this model is any faster than its predecessor, but it was on sale and sales are always good! The feel of this model is good. The touchpad feels good. Some older models seem to have a little looseness feel to the touchpad, but this is tight and extra movement when clicking. Nobody complains about not having dvd drives because we keep everything on digital file and all installation of software is also digital.
I would recommend this to a friend
Rated 5 out of 5 stars
Once again HP comes through for me!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great laptop. I’m in the IT industry and I only buy HP laptops for myself. Every HP I’ve owned was still working when I upgraded to a new one. I just gave my wife my 10-year-old HP laptop and it works like the day I bought it. This new Envy X360 did not disappoint. I can’t believe how thin it is! With the lid closed, the whole thing is about the same thickness as just the screen on my old laptop.
HP did a nice job designing this one. Feels comfortable and sturdy. Everything worked right out of the box. Any of us who have bought computers over the years knows that a new computer normally needs updates, fixes, and tweaks to get everything working right. Not this one. I haven’t touched it other than customizing it for my needs and receiving the automatic updates to Windows 10. The fingerprint reader is nice because you only need to lay your finger on it. My old one I had to slide my finger across it. Sound is very nice and has a good bass quality. I also love the camera ‘kill’ switch. I’m not a social media person and I don’t like video calling, so every time I buy a new device; I always find a way to cover the camera so it can’t be used. This one has a hard switch that shuts off the camera. Nice! I like that the power cord end that plugs into the computer is L-shaped, so it doesn’t stick out too far. Also, this computer is quiet. I have to listen closely to hear the fan running and it doesn’t seem to get too warm. 12 GB of RAM and the SSD drive make startup and opening apps nearly instant. There’s a very short boot time that’s almost unnoticeable (at least in my configuration). I press the power button and it almost instantly is to the logon screen. I touch the fingerprint reader and the desktop appears. Can’t ask for anything better than that. One other thing I’d like to mention is the clarity of the screen. Even though this has a smaller screen than my old 17” laptop, this one is so clear that it seems to be easier on my eyes. At least for me it is.
A note about Windows 10…. In the old days, I wasn't a fan of Microsoft constantly changing Windows versions. But windows 10 has gotten better over time. I normally use Ubuntu as my operating system of choice, but I think I’m going to keep Windows 10 on this computer. I like how Windows 10 now has a decent functioning multiple desktop feature. Also, settings don’t seem as difficult to find in this version.
To sum it up, I really don’t have anything negative to say about this. Once again HP comes through for me!
I would recommend this to a friend
Rated 5 out of 5 stars
Fast, Good sound, good battery life
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for business travel. The SSD storage is much faster and more efficient than the old hard drives. The 12gb of RAM helps too. Boot up in Windows 10 is only a few seconds and another feature that I needed is the good number of outputs. It has ports for HDMI, 2 USBs, 1 USBc and a slot for SD Cards. It is larger than my older Surface Pro but the added media outputs is sometimes needed for meetings.
I have run it for extended periods of time and the battery life is very good. With low activity, the battery only went down by 20% over a 5 hour period. It no doubt would draw down more if I was very active but I am sure that it could last a workday without problems. No problems with anything so far.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
I love love love this laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My last laptop was a 17", and I loved the large screen after working in front of a 13" screen all day, but I really wanted to ditch the weight. This 15.6 screen is the perfect compromise.
This laptop is very lightweight, has a lovely HD screen, plenty of speed, and excellent battery life. The touch screen and mouse and touchpad and tablet controls play together very nicely, very smoothly. I find myself naturally using a mix of touch & mouse & keyboard and I didn't even know i wanted that.
I also bought a smart stylus for some fun.
Very pleased. Couldn't be happier. Who knew I would soon be getting my Y fitness classes via zoom due to covid?
I would recommend this to a friend
Rated 5 out of 5 stars
Just the laptop we needed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed a new laptop for a small business. Business class laptops were out of our budget. I've had great success with HP over the years and our IT guy searched for HPs that could perform and not go outside our small budget. This is the one he found.
Interestingly enough, our IT guy was not a real fan of HP... until he saw this baby. Now he wants one for himself!
It did take my fingers a little to adjust to the keypad as there is a full 10-key on it (which I love having). The other keys like home, end, and delete are also in different places than my personal HP Spectre. But the keypad feels great and the adjustment was not that bad.
The laptop came at a perfect time as COVID-19 required me to work from home. It has gotten a workout with Zoom calls, Quickbooks, and other office programs. It is fast enough to handle multiple programs running at once, including my Adobe Creative Suite (Photoshop, Illustrator, etc.). Even though the graphics card is integrated, it is fast and crisp. It keeps up with my Spectre (which is a beast).
Since I'm at home, I have both my laptops (this one and my Spectre) side-by-side and use my MX Master 2S mouse to scroll back and forth between them easily. I can cut in one and paste into the other. It's made my work-from-home a breeze and even more productive.
The laptop is a gem. If you are looking for one that can handle office work, graphic work, along with general personal use (email, internet, etc.), without breaking the bank, you've found it.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Laptop for my personal use.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like to surf the web, read news, facebook, email, etc. This HP does it all and then some. Very fast and screen looks great. Trackpad is precise and keys are good. The keyboard and trackpad is offset to the left a little but nothing annoying. I'm left handed anyway so..... The screen is perfect to sit on my lap with a pillow and able to still see the tv over the top of the screen. Tried a 14" Levono but after using this 15" I can say it's much easier on the eyes. Don't think it'll disappoint when purchased.
I would recommend this to a friend
Pros mentioned:
Speed, Touch screen
Rated 5 out of 5 stars
Laptop for my son
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son previously had an HP Pavillion and I was not happy with the performance. I did my research and got the HP Envy for my son because they are doing e learning due to the quarantine. The speed of the computer is great. It loads all the websites really well and transitions well. The computer has been awesome for my middle school son being online for 8-12 hours a day with school and playing online games. I could not be happier with it these past 26 days. It renewed my faith in HP laptops. The touch screen feature is another great option. The computer is thin and light and has held up well with my middle schooler. I highly recommend this computer.
I would recommend this to a friend
Pros mentioned:
Speed, Touch screen
Rated 5 out of 5 stars
Excellent laptop
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this laptop for 3 hundred off Black Friday price
Cannot say enough how pleased I am with this laptop
Laptop overall appearance makes it a sharp looking machine
The silver color and when keyboard lit up makes it sharp looking
As far a speed cannot believe it is so fast with 12gb of ram
Touch screen works perfect
Only negative for some would be not enough usb plugs and no DVD player
I have a four plug usb hub to handle all my connections
Very fast on start up and also like that you can turn off camera with a switch on side
Purchased window 360 and all programs are working seamlessly
Would highly rate this laptop !
I would recommend this to a friend
Rated 5 out of 5 stars
I love it so far
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive had this for about a week, and have not been disappointed. I have not done anything too taxing, but everything seems to move fluidly. Ive compiled some basic programs in two different IDEs (in c++ and java). VM's seem to run quickly as well. It scored over a 15000 on the geekbench 4. I have been trying to see if I can find a better valued laptop before I can return this one, and have failed so far. No complaints here, and would recommend it