Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 14 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

100%would recommend to a friend

Customers are saying

Customers are enthusiastic about the LaserJet Pro MFP M428fdn Black-and-White All-In-One Laser Printer for its user-friendly design and high-quality scanner. Users appreciate how easy it is to operate, even for those with limited technical skills. The printer's scanning and copying capabilities also receive praise for their excellent performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to us, fairly fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old strictly printer in our shipping department. This was very easy to hook up and connect, and seems to be working great. Under-skilled operator is finding it easy to use. pretty quick functions and speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer/scanner for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is worth the money but the scanning is a little slow but produces good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    The Perfect Office Printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was exactly what we needed. Easy to install and prints fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use printer with high quality all in one b/w

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reliable workhorse of a MFP.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 instantly recognized the MFP M428fdn and installed the printer drivers; but to really use all it's potential take the time to install the full suite of software that HP gives you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice B&W Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good black and white printer. Easy to setup and prints instantly. Saved over a hundred dollars buying this one over the WiFi version. Hooked it to a wireless router and can print from multiple computers wirelessly throughout the house. Prefer this much more over WiFi, too, since they always seem to take a while to print after clicking the print button.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, scans and copies great as well. easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP has been my choice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet mode is a nice feature to have working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Stand alone scanner, copier

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to provide a single workstation with a quality scanner. The printer provides quality images in an unclean work environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP MFP review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used over 100 of these and only had one out of box failure, bad tray. Best Buy replaced it . I will continue to use these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small office

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a small office. It works great and does everything needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best all in one printers available HP is the best!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    psc mw

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    end user has issues setting up scanning, device is in Wisconsin

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laser Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP printer is quick and easy to install, easy to use, does everything I need. The paper tray feels a little flimsy and doesn't hold an entire ream of paper, but I'll live with it.

    I would recommend this to a friend
  • Customer reviews from hp.com

    User rating, 4.1 out of 5 stars with 217 reviews on hp.com.

    See all hp.com reviews
    hp.com
  • Customer reviews from hp.com

    User rating, 3.8 out of 5 stars with 5 reviews on hp.com.

    See all hp.com reviews
Sponsored