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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 10,498 reviews
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome printer. It prints clearly and precisely in black/white and color. It is a fast printer and works well with my Mac. Have not used it to print pictures or wirelessly off my phone. Although it is capable. I bought it to print documents frequently but not everyday. Nor do I print a lot. Not usually. Don't let the price foul you. It is a great printer. Would be perfect for students-either college or k-12.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up on wireless. Good quality printing for a basic low end printer. We first bought a Canon that was 3 times more and no matter what we tried could not get it to recognize wireless printing. Returned it; went to BB and bought this one. Where I had spent a whole evening on the Canon, this one took under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a good wireless all in one printer and at the advice of the sales person, I purchased it. So far so good. I use it everyday in my business. Excellent choice!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer/scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer / scaner and a good price. I have had this printer for about a month and am very happy with it. My previous HP Printer lasted for 8 years so hopefully this one will to!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great e-printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Connected to laptop, iPhone and tablet seamlessly. Can scan to phone or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Solid HP Printer for a great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a very nice dependable HP printer...Prints very good and moderately fast I use it for my home office and I do a lot of keyword research etc and I’m always printing docs from some of my keyword tools etc and it does a great job Obviously the ink they give you is trial use only...So make sure to buy some while your there at Best Buy I’d highly recommend signing up for their ink program as well, they send you ink automatically (HP) that is since they can tell what your levels are at being online It does a fantastic job also printing from any Apple or Android phones and tablets without a hitch You may also want to get an actual printer cable as well just in case you’re having internet issues...I highly recommend this printer If you’re looking for a solid printer that does pretty much everything a printer does then buy this one It was less than $200 minus the extra ink and cable that I bought with it but still with everything less than $265 If you have a business at home then it’s a business expense I’ve never had any HP printer issues You have my recommendation and I’d say I’m a power user

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer and Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Setting up printer was easy. Night and day on the scanning. I compared an older scan with the same photo and this one's scan was spectacular.It is way worth the price... which isn't bad for what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer went out so, we had to replace it asap. The HP Officejet 6978 Wireless All-In-One was delivered crazy fast, and the nice delivery guy even brought it in for me because I had just had shoulder surgery. The printer works really nice, does it's job well. Has other features I haven't had a chance to use yet. I am having difficulty printing from my phone, but I believe it's user error...lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great value, super easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really amazed at the features I could get at this price. I keep this printer in my mobile truck, so I use a hotspot for internet. It was really easy to use the setup wizard on the printer to connect to the hotspot, and once it was on my "network" all my other devices were able to see it. I can even print wirelessly with my ipad! Printing is quick and looks good. I'm interested in seeing how much work I can get out of the setup ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Very good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much, plug in, connect to you router and print from any device on the same WIFI connection. We print from 3 different types of computers, Iphones, Android phones and Ipads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my sister as a house warming gift. She works a lot and her son has school projects and papers. The printer was easy to setup, and has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Fast Easy Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using HP printers for over 25 years. By far, this is the best of all of them. The auto feeder makes copying, scanning mutiple pages very easy. The scanning and printing is fast and clean. The wireless is very effective. By using HPs Ink program, you will never run out of ink and it costs much less than if you were going to buy it, when you need it. It is mailed to you automatically, when the printer senses it is running low.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is a good value at $90, but is a bit slow. For home use it is OK, but for a little ,more money you can get a much faster printer. It does everything we need it to do though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy on a HP printer costing $170 Normally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for $86 on Black Friday. Heck of a deal. Prints 2sided and it works great. Used the internet and P/U the next day at store. Forgot to get my Best Buy points I think..

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Purchased for my Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and Myself absolutely love this printer. Very easy WiFi Setup, print quality is great, just wish the staff where a bit more knowledgeable about the printers they carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy Small Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several staff members who work remotely from home and all have this printer. They are user-friendly and rarely if ever have paper feeding issues. Good little printer if you aren't doing high volume printing. We all appreciate the flash drive port option and it nicely fits on top of a file cabinet. If you work from home or have a tight workspace, this is a nice option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Office Jet Pro 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small office environment. Easy set up! Clean & Sharp copies . HP mobile app complements the additional features on the machine(i.e. scanning, email and document storage)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Surprisingly Efficent..!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this point the 6978 works very well, I especially like the 2 page printing....My last HP printer I had for 11 years.....I'd like to make its quality and performance....

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer - great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect all in one device! I can print from my iPhone, scan, and fax from the same device!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer, HP Instant Ink is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the OfficeJet Pro 6978 to replace my OfficeJet Pro 6968 which died due to printhead failure. I hope this printer lasts longer! This printer is operating well and prints well. I was glad I had the 2 Yr Replacement Policy on the old printer. I had signed up for the HP Instant Ink program on the old printer and signed up again on the new printer. It is a great program! Greatly reduces your cost of replacement ink.

    I would recommend this to a friend
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