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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 11 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers are enthusiastic about the performance of the Refurbished EliteDesk Desktop, with many praising its reliability and suitability for work tasks. However, a notable drawback reported by several customers is the lack of Bluetooth connectivity, despite it being advertised in the product description. Some also noted discrepancies in the listed features versus what was received. The positive feedback on performance is significantly offset by the negative experiences with missing advertised features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 4 out of 5 stars

    High price for refurb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I’m not happy with is the price and it does not come with a display port cable. It’s comes with mouse and keyboard (both wired) I’m waiting for my display to hdmi cable to come in.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Little footprint and impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed by the speed of this little computer. I use it for surfing the web, paying bills and emails. Affordable and fast enough for what I need it to do. The only down side was the description I had read said it had an HDMI port. It came with a VGA and 2 displayports. Not a problem, my local Best buy took care of me and I received a displayport cable to HDMI. So still 5 stars after all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works really well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good computer for doing work related tasks such as programming for example. I don't think it's really capable of doing high level stuff such as gaming though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect PC for our needs at a great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently we needed a replacement PC at work. It was for our printing department but nothing graphics intensive. After reviewing the specs online, this Refurb HP EliteDesk PC was perfect for a great price. It was a standard Windows 10 Pro to join to our internal domain and it worked like a charm. The SSD made the installation of the programs easy and it was up and running in our printing department in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Bought this mini desktop for my wfh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this HP mini desktop for My remote work and it is so reliable, i am so happy with my purchase

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    No Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good buy, but it did not have Bluetooth and wouldn't work with my hearing aids.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    G. WILSON RV AND BOAT STORAGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am opening up an RV and Boat storage business and this desk top is EXACTLY what my business needs.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    No Wifi or Bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spec sates it has Wifi and Bluetooth. It does not. I'm returning the one I purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order by mistake i returned it without opening the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    elite desk upgrades

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these little desktops for the office and they work great and do not take up space. they were through Joysystems as a refurbish but it has everything we need to upgrade from the last one's we had.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    No WiFi or Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have WiFi or Bluetooth connections, which means everything has to be a wired connection or use adapters, very frustrating.

    No, I would not recommend this to a friend
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