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Customer Ratings & Reviews

Your price for this item is $319.99

Customer reviews

Rating 4.1 out of 5 stars with 34 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the performance and speed of the Refurbished EliteDesk Desktop, frequently citing its powerful processing capabilities and ample RAM as significant advantages. The affordable price point is also a major selling point for many buyers. However, some customers expressed disappointment with the lack of an HDMI port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    LOVE THIS COMPUTER!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit when I heard the words “refurbished” I was nervous but this is computer is GREAT!! It’s fast, powers up quickly and doesn’t take too long browsing the web either. Sometimes I forget that it’s a refurbished computer as it operates just like a bran-new one. I would recommend this computer for anyone who’s on a tight budget.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Ram, Speed

    Rated 5 out of 5 stars

    Better than I imagined

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already knew the i7 processor was good since that's what I had in my previous PC. However, the 16gb of ram really helps drive the speed over the top. Fastest computer I've ever had with regard to boot time and just overall speed. I was worried about it being refurbished, but for the price - and because all of the reviews were excellent - I went for it. I've only had it for a little over a week, but I'm very impressed. I build websites for a living and require a workhorse PC in order to have many applications open at once, all resource hogs. Great computer. Easily the best PC I've ever purchased, and I've purchased many over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This was fast and no issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow sort of surprised to be honest! i did not expect this system to be that quick. I have had this all in one for almost year that was a complete dud! and i decided that i would get this one so that i could start taking back the other, under warranty, due to all of the issues with it. this system is like lightning speed and a fraction of what i paid for a nice all in one hp with touch screen. i love the small case, the windows pro. I had to buy bluetooth and wifi adapter, but all you have to do is plug them in!!! kid you not! you then have wi-fi and blue tooth, so don't let hold you back. I am buying two more for my office for sure!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast at a great price. I opted to get an external hard drive so I can use that for primary storage, even though there's enough here for a lot, but the last thing I want to do is hurt the performance of the machine. I will say that when I first got it, there were a few different things I had to do to get it to start up and run correctly, but Google is your best friend, and I was able to find all the different resources I needed to get it up and running. Admittedly, I initially wondered if I made a bad decision, but once it was set up, it ran like a champ. No regrets on this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Office PC

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is working great for my office needs. I don't use it for gaming, but, do watch the occasional streamed movie or TV show, and the machine is fine. I had to upgrade the hard drive for my office needs, but, the speed and reliability of the CPU is excellent. I like that it has a DVD drive, I have lots of disks and like to have that functionality available. All around, I'm really happy with the machine as a whole. One note, we had to find the DVD player when I first bought it, it was hidden behind a panel on the front that had to be removed, this is just good to know, not a major issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    9 yr old computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is 9 years old.. when you talk about “refurbish” usually that means a couple years old still capable of upgrades.. not in this case. 9 years!!? Cmon bestbuy this is horrible customer service! I buy all my stuff from you guys and I still plan on getting a better computer but this is horrible! 9 years, I wouldn’t give you 50$ for a 9 year old computer let alone 300$!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Refurbished saves money and space in landfills!!

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Not a gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than meets my needs, stable platform, plenty of RAM & storage for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I had some doubts....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..but the merchandise turned out better than I thought considering being 'refurbished'

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this unit.Novices beware,It does not come with any instructions.Have your ducks in a row before you switch everything over from your old unit.I made several trips the the store for propper cords,etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where's the wifi?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a really good computer. I never have trouble with HP's. However, I didn't realize that it doesn't have built-in wifi (that surprised me) and I thought that was pretty much common in all PC's in this day and time. I guess I should have read the description better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a refurbished desktop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a refurbished desktop for a museum. Arrived on time and with mouse, keyboard, cords, and a starter kit. Have not yet set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EliteDesk Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great desktop! Great Price! This HP desktop is all it is advertised to be. Fast, SSD (512GB) plenty of RAM (16GB)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JUST WHAT I WANTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S MORE COMPUTER THAN I NEED, MORE THAN I HAVE EVER HAD

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great deal for a business use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is well equipped to do the job. great processor , more than enough RAM and a solid state drive!!!

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Really quick computer - easy setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I decided on this computer everything went smoothly. They said it would be about 10 days before it arrived but it only took 6 days. This was the easiest setup I ever had for a computer. It runs very fast and takes about 10-20 seconds to boot up. I am very please with this purchase. The price was quite good also. The only thing I am disappointed about is the fact it only has a VGA port for the graphics card.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP Elite Desk PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than impressed with this PC. It fires up super quick and runs the programs I need it to with no delay. Its super quiet as well. I only use it for Microsoft office related programs and to run a small gaming emulator and it does the job no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Booting....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booting.... Ready! Yes it's that fast! I needed to upgrade my old windows seven computer and this was a great choice for the price and it is fast and so far has been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Clean fast system for the $$$.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend this system to anyone. Can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Desktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast. This desktop is preforming very well. So far its fast and reliable. Would buy again.

    I would recommend this to a friend
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