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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27 reviews

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85%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the refurbished ENVY 7645 Wireless All-in-One Printer's print quality, citing its speed and sharpness. The ease of setup and user-friendly interface are also frequently praised, along with the convenient wireless functionality and effective scanning capabilities. The printer's ability to handle various tasks, including copying and faxing, is highlighted by users. Overall, positive feedback focuses on the printer's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Excellent printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for a few small details, it's an excellent printer. The small problems are 1. It scans and saves upside down. 2. Depending on where where you're printing from, it prints smaller.. 3. Screen keys are a little touchy. Otherwise print quality is excellent. It's also good on ink usage.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one printer is one of the best I've ever used. The print quality is great and fast. The instillation of the software was extremely easy. It almost installed itself. The cartridges also last longer than my last printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this printer so far has been great. The ADF works great to scan multiple pages at once, the printer is reasonably quick and the prints come out sharp. The web services feature is (surprisingly) awesome. Scan to email and print via email works well, if not a bit slow. It is a bit noisy and jiggles the cart on which it sits around. For the price, this refurb is even better than new. I had one issue where the printer kept returning to the home screen over and over after an update; restarting the printer fixed that

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent Print and Scan Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wife needed a new printer for her desktop computer we shopped around and found this printer online at Best Buy. It hit every sweet spot plus some spots we didn't know we had! Love the wireless printing from my laptop and iPad as well as the speed of the full color prints. The top loading copy/scan is perfect for my teacher wife's use in quickly and effortlessly reproducing paperwork.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In good shape for a refurb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the product was excellent it didn't come with any instructions on how to work it or put paper in it etc. Iam going to recommend it, buy only if you like to look things up on the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very nice. Easy to set up, wireless, and perefext for documents and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Scan function

    Rated 5 out of 5 stars

    Best printer for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer performs very well. It is quick to come to life and produce excellent printed pages. The scan function works well. Best printer for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to install and the printing quality is crisp and fast I was pleasantly surprised on the quality of the print jobs i liked the tray on the top that allows you to make copies easy

    I would recommend this to a friend
  • Pros mentioned:
    Scan function

    Rated 4 out of 5 stars

    pretty good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR PRINTING SCANNING AND COPYING. I HAVEN'T TRIED FAXING OF PHOTO PRINTING FEATURES

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to install . Prints copies fast.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good All-in-One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished all-in-one printer for my parents because the new ones are no longer available through Best Buy. This is a good all-in-one printer; it can be set up for wireless printer by using the bluetooth. I have bought this model in the past for myself. My only complaint is that the color ink cartilage depletes even though I rarely use any color copy or printing.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great printer expensive ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the printer not thinking about how much the ink would cost. The printer has WiFi and email printing works well. But the ink is super expensive. I would look into ink costs before buying a printer next time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Works perfectly fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up. Fast printing. Great quality. Fast shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am most impressed with the refurbished all-in-one printer/copier. It does exactly want I needed and was reasonably priced and readily available. Thanks so much Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does it all for a great price. It is user friendly and not difficult to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DOES WHAT I NEED IT TO DO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRINTER COVERS MY PRINTING NEEDS ALSO HAS SOME NEW FEATURES THAT MY OLD PRINTER DID NOT HAVE.

    I would recommend this to a friend
  • Pros mentioned:
    Scan function

    Rated 5 out of 5 stars

    All in One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been a great asset to my home office. It allows me to print, copy, fax and scan at my own convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used very few times, however I feel this is really good enough for a small home printing purpose. I love this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was refurbished, and that showed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine, but the internal piece for the power adapter wasn't properly fastened, so the cable wiggled. No big deal. However, the supplied power cable didn't "bite" at all, so even a light breeze would disconnect the printer from the power source. I took it in for that and even the guy at the counter told me "That's what you get for buying refurbished." Thankfully, I had the GSP so they replaced it with something similar at no extra cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy to get it connected to the computer easy to load the ink

    I would recommend this to a friend
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