Customer Ratings & Reviews

The trend with printer makers nowadays is to give more ink, but that doesn't come without a cost or tradeoffs. With the HP Smart Tank 651 its immediately obvious that the tradeoff in more ink = less printer and lower quality. I'd say for the price you're getting $300 or 2 years worth of ink with a $150 printer that may not even last that full 2 years. The 651 is disappointing in almost all aspects for anyone who has used HP's extremely durable and easy to use Officejet line of printers. -Build quality is subpar, its extremely light and flimsy right out of the box. -It has a BLACK AND WHITE and NOT color LCD display and it is TINY overall. -The top scanner and doc feeder tray is super flimsy -All capacities from the built-in paper feeder to the copy feeder on top of the scan tray are vastly reduced. Literally the ONLY positive of this printer I can find is that it comes with a TON of ink. Overall it is very easy to use and set-up, the HP Smart app is very good and makes set up and printing a breeze. It also functions fine, I just don't know how durable it is given how cheap it looks and feels. This is a decent printer for those who want low maintenance printing and easy set-up without worrying about ink for a few years. However, for the price, I still prefer my much more robust Officejet printers, the latest of which the HP Officejet Pro 9020 makes this look like a toy.

very easy to use and easy setup , good quality print

Easy to install and start using right away. User friendly. And the print is very clear. Would recommend this printer to any business owner.

Paper tray hold papers at the back is not good for large print job. Such a nice printer should have tray.rolled in inside. Ink dispensing from cartridge is too messy and should have been better.

I love this new printer. The only reason I gave it a 4 instead of 5 is due to the limited two-sided printing. You can do two-sided but it’s a manual process. Therefore, you can not do two-sided printing from a remote device, like your IPad. Love the new ink cartridges that last a long time.

Good printer but needs a litle more resolution I look and look to looknfor the settings so i can print more clear but sis not find it i jsut bouth it because i neee it to print some homework and it was the best one they had at that moment

Overall, designed to be used via wireless, you will need to purchase a telephone cable for the fax function and USB cable to directly connect the printer to your computer as both are not included. Slow to start printing if you haven’t used the printer for a period of time. Print speed is not fast, but overall acceptable. The HP app eliminates the need to use the built-in touch screen, as the touch screen is small. With the HP app it not only adds many features, it also makes printing a lot easier

Have to keep opening and closing the door at times to get it to print

Works really good, easy to setup and comes with a 2 year supply of ink !

Took some time installing and removing packaging. Love the feature of filling the ink. Got this because of fax capability but haven’t used that feature yet. Prints great.

Works good with my home business Every job comes out perfect Only difficulty in setting it up but I manage well

Works fine, must reset time to time as the letters, “b and p” are missing when I print. Reset has helped but have had to reset again.

Each day I appreciate this printer more, especially how long the ink lasts compared to buying ink cartridges. Had an old HP Laser jet and cartridges were sooooooooo expensive. One negative, and I tried to get, but there was no Operator's Manual in the box. Best Buy told me it didn't come with one. When I looked online the HP site says it does. Finally found one online and printed out all 88-some pages because I prefer to have a reference guide. Couldn't find a way to order one. Without instructions I couldn't figure out exactly how to fax and print out reports. This is a case where tech people forget lay people don't have all this instant knowledge readily available. I still want a legit Operator's Manual. Anyone know where I can get one?

Incredible print quality. It's been struggling with "jammed" pages lately, but no jam. Maybe the paper is a bit cheap, but I don't think it wasn't the cheapest paper. Anyway, generally good, will have to see if the phantom jams become a repeated problem.

Works good. Prints fast. Gets the job done. Set up took longer than expected but seems to be what the doctor ordered

I was looking for a printer for quite some time. This printer is the perfect printer for me. It prints well and clear, especially in color. The colors come out rich and real, Not too noisy when printing. Does not shake when I print as ;my other printer did. Happy with it.

I had a printer which worked perfectly fine EXCEPT I never could get it connected by WiFi to my computer. Having just upgraded my computer I decided to upgrade the printer and pay for an in-home installation to ensure it got WiFi connected successfully. The Geek Squad enabled me to get both the new printer AND my old one WiFi connected, to both my desktop and my laptop--a 4-in-1 solution to problems that annoyed me for years. This printer is not your solution for amazing photo prints. It's more suitable for B&W and color business-type graphics. These large ink tanks hold SO MUCH more ink than the little cartridges I am used to - no more having to order a new set after a large print job! Very good!

It’s a reliable printer, the ink lasts a long time (and i use it frequently) — however the print quality is not as sharp as others I have used

Setup was pretty easy. I found out that others problems with getting it to print right away had to do with popping down of the weird looking blue thing that goes on top of the two inserted cartridges inside the printer. Once I thought it wasn't working when i send a print job as it displayed on my laptop that it wasn't connected to it, but it printed after all, just give it a minute to process. It appears a lot slimmer than my old printer and is very easy on the eyes. I haven't used all of the functions yet but it seems to be going pretty well.

This was a good choice to replace our 10 year old printer! The tank will be more cost effective than print cartridges. So far it has worked well with all our devices. Instructions for filling the tanks could have been a little more detailed as you have to push down pretty hard when putting ink into the tanks from the bottles. Very satisfied with the purchase.