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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 422 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Spectre 2-in-1's touchscreen, performance, ease of use, battery life, design, and lightweight build. Many appreciate its sleek design and powerful processor, while others highlight the convenient touchscreen functionality and long battery life. However, some customers express concerns about the included pen's quality and the limitations on RAM upgrades. A few users also noted that the laptop can get warm during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 422 reviews
  • Pros mentioned:
    Battery life, Speed, Touch screen

    Rated 5 out of 5 stars

    HP Spectre 3K Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best non-gaming laptop available. The build quality is phenomenal, the sound is good, the screen is really really nice. The speed of the machine is impressive, and the battery life is better than most. I paid $999.99 ($650 off) and at that price point...it was a no brainer. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is superb! It has all the right specs and hasn't let me down! I sue this for school at the moment but it will be making its way into my career with me once finished. The smooth design along with the amazing keyboard quality is one many of the great quality's about this laptop. The video quality is amazing, and I am also impressed with the processing speeds. I plan on buying a 2nd smaller version of this laptop for travel purposes in the near future. Nothing on this earth is perfect however this machine is perfect for what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Almost a premium laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is beautiful, the built material are sturdy and strong, the finish is so soft and nice to the touch and performance is absolutely fast, but, despite of that, the 3K screen isn't the best, in whites colors interfaces or wallpapers, the pixels can be seen, they are BIG, and that ruins the whole use experience, i prefer a 1080p resolution screen with a good quality instead of this screen, i mean the screen is where the magic of a laptop happens. I recommend to buy it if you can get in a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hp specter x360

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great and handles difficult tasks and it also looks fancy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my needs perfectly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't make a lot of demands on my computers. I'm not a gamer I'm an artist, but I am loving my touch screen laptop so far. I didn't like the pen that came with it. I couldn't seem to get it working to suit my needs, so I bought a different one and have had no problems with it talking to my computer at all. I do wish it had at least one more USB port (regular sized). I like using a Mouse and if I have that plugged in, I can't use another port for a thumb drive. I think it has a micro port but it's so new to me I haven't had the time to find an adaptor for it. It is a learning curve for me I am admittedly a tech challenged person but nothing I can't overcome. I have not pushed the battery life I have used it plugged in mostly. I like that I can back light the keyboard too, it makes it easier to see what I am typing. I can't wait to start creating things with the programs I have downloaded!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fast speed, ease of use. Good price for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go BIG or go home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased primarily for work, spreadsheets, emails, employer online training & Microsoft office will be the most used application. Are the specs overkill for my purpose? Absolutely! But hey, I was about to spend $600 for a very good laptop that met my needs, however I travel a lot for work & have a lot of downtime when I'm on site. So binge watching shows & movies is how I pass time. So why not fork out a little more $ and get these killer specs! (Christmas sale price) 3K! 16" screen, converts from laptop to tablet easily, & the navy blue color is beautiful! & It has a stylus. I will eventually get into editing videos and vlogging so this justified the purchase for me. Only time will tell if these high end specs really deliver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rating 4.5 out of 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this laptop a lot the only thing I wish it had was all the lighting on the keys so if you’re in a dark room you can see

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Spectre 2-1

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, very good screen. What I like the most is the resolution and you can flip it like a tablet and be able to Desing with the pen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comp so far no problems. Bought online and picked up right away. Quick and easy. Only wish delete button was in bottom right and not at the top right where the power button should be(power button next to delete) Only one regular USB on left side and two USB-C on right with Power Button awkwardly placed between them. Overall good device good video some freezing of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, screen resolution perfect, battery life acceptable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Condition Open-Box HP Spectre 2in1 16''

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop I bought was a brand new but openbox in excellent condition. It had no original box and charger but the price was also excellent. Thank you Best Buy. It was a good deal for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I love the 2 in 1 aspect of this, not much to say, no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Computer HP xpectre 360 3k 2 in 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After think a lot if buy ir not i did and is a good computer memory is 512 but i have a external one of 2 tb if i need to sabe more stuff and don't full my computer memory for any reason is fast and hold battery charge really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, good specs and great performance. Love the fold option.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Magic laptop w/ minor flows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super beautiful. Screen is big and pen is almost reliable. Windows 11 might be the reason for a couple of bugs (couple of crashes, webcam freezing etc) 360 mecanism works like charm. Color is super beautiful. Laptop to work... Not really to be mobile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Spectre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only using as a DJ setup but have no issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be a 5-star rating but 2 had flawed screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be a 5-star review, but...purchased it on Black Friday and noticed a flawed screen when I got home. Replaced it the same night. Looked at it while still in the car in the parking lot. Looked good until I got home and noticed the next day yet another, yet different, flawed screen. The next day I replaced it again, but from a different store thinking that maybe they had a bad shipment or one that was dropped. I'm now using the third laptop with the hope that it will be OK - I also purchased the 2-year warranty. I normally would have opted for a different laptop, but this one has such amazing reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this decision! My son helped me understand the specs, and I really dig the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I have been incredibly happy with this purchase. The staff was awesome

    I would recommend this to a friend
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