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Customer reviews

Rating 4.5 out of 5 stars with 1001 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Spectre x360 2-in-1 laptop for its fast performance, responsive touch screen, and sleek design. They appreciate its powerful performance and long battery life, but some express concerns about fan noise and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,001 reviews
  • Pros mentioned:
    Battery life, Touch screen
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Amazing workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology is amazing and this thing is so fast! I love that I can switch between laptop and tablet instantly, sync with my phone and grab the stylus to jot down equations, notes, or anything I need to write. The fan does get a little loud sometimes but it's a lot of power and it's super thin and light, so of course it's going to have to run a little more often and be a little noisy. This has been by far my favorite laptop I have ever used. The screen is beautiful and sound is great. I spend all day as a QA analyst on my work laptop and am thrilled when I get to switch over to this amazing beast for personal use and homework. There were many features I didn't think I would need, like the facial recognition login, that make this laptop such a joy to use. I've been able to do hours of work, watch a few videos and do an hour seminar in one sitting without ever worrying about running out of battery. I spent days researching before I chose this laptop, as I tend to be a reluctant buyer, but as soon as it powered up I knew I was going to love it. The box arrived a little beat up but everything inside was well packed and undamaged.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Fast

    Rated 5 out of 5 stars

    THE BESTT FOR EVERYTHINGGG

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is probs the best laptop out there. It’s a laptop, it’s an iPad, it’s pretty much everything you’d need. Graphics and audio are outstanding as well. Super quick and easy to manage

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Die Hard Samsung fan!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is coming from your average Joe who in the near future will need a computer for above average computing so I looked long and hard for something really worth it in this price range. I was compairing the new Samsung 15 inch with the Spectre and after reading a lot of reviews about the HP I was worried about a noisy fan and a hot laptop. But since I have had it I havent experienced neither. I dont do any heavy computing but so far, no noise. It does warm up a bit though. The screen is a little dark compared to the Samsung AMOLED and not as clear but overall It is beautiful to look at and deeper colors set it apart from other laptops I looked at. Its also super fast! Downloads are lightning quick and start-up is less than 30 seconds. I love the keyboard but I can do without the number pad. I have big hands and feel cramped when I type but its a pleasure to work on. The backlight is adjustable and lights up very bright or you can turn it off. I believe there are three settings for the back light. The pen is good. I heard some complaints about it but I dont have any. The build is what I like the most. Unlike the Samsung, there is no flex when I tap the screen. Its sturdy and feels like you just got what you paid for. Its definitely something for the table though. Its on the heavy side but thats due to the all aluminum build. I like that because I feel like I am holding a quality laptop and not an overpriced paperweight. The B/O speakers are great and pretty loud. It also charges up surprisingly quick. Battery life seems to go quick but I set my display on the brightside. The design also stands out from all other products. As soon as I took it out of of the shipping package even the box it came in said to me you just bought the best. So this review is coming from a DIEHARD Samsung fanatic and to get me to try or even consider buying something else its going to take a lot and I feel HP nailed it. Besides the screen Hp Spectre wins it hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King of Ultrabooks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop. Considering the size, this guy can handle almost anything. As a student, it can handle all day-to-day works, it can handle running ML models with slightly loud fan noise. I play mostly CS GO and Apex legends which it runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fast, Performance

    Rated 5 out of 5 stars

    Love my Pretty, Snappy Laptop!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love my laptop. It's SO Snappy!!! And Pretty!!! Nice and fast, Does Everything I want and need it to!!! I take it Everywhere!!! My first laptop and I Really did pick a winner!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Touch screen

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eyeing this laptop for more then a year and finally pulled the trigger love the light and sleekness of it the touch screen and stylus comes in handy for my schoolwork love that I can shut off the camera by a button just all around great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Design, Touch screen

    Rated 5 out of 5 stars

    LOVE IT HP Spectra Touch-Screen Laptop wow!,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! HP Spectra Laptop & Tablet!! x360 2-in-1 15.6” 4K UHD Touch-Sreen Laptop with Intel Core i7, 16GB SSD + 32GB Optane Nightfall and ROSE GOLD is top notch first class. Overly exceeded my expectations! I am a tech.., this Laptop is first class all th way! It folds into a phenomenal Tablet!>

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great laptop with excellent latest specs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beauty. Proud to own it. It comes with a pen and leather sleeve as well. One of the previous review was that it is lacking SD card slot but it does come with a micro SD card slot that was great for picture transfer, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very smooth experience with this computer. It's style and the features always make me glue to it and really improve my knowledge about how to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Love all the features. The laptop itself is very stylish looking. The reason I didn’t give it 5 stars is I’m trying to figure out how to get the camera clearer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two in one laptop that comes with a pen and sleave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the pen, style and speed. Tablet works well but a little on the heavy side. The Rep. did state that upfront when we were comparing other products so I wasn't let down. Just thiught i would mention it. For the price I paid i would've thought that hp would make accessories available for it. Such as a keyboard protector or screen protector. I was able to find screen protector but not from bb. Im still learning all the functions and think i might of accidentally clicked the stickey key function because when web browsing as i tried to type the letter "t" for the it just kept on opening a new tab. I eventually had to close out and reopen a new browser. I am hoping its not a malfunction but a human error.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I really wanted to love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a huge mistake. I owned the 13.3 4k OLED HP Spectre with 11th gen i5. Best buy then puts the 15" model on sale which is i7 and double the memory for only $40 something more. Major difference in screen quality. Yes I know OLED is always going to look better however check out the photo I attached there is CRAZY Light bleed everywhere. I tried watching a movie and playing a game. Anytime a dark scene was on it was something I could not look past. When you are not on a dark scene looks AMAZING! HP Needs to have better quality control when they build their screen because I have owned nothing but NON OLED laptops and never had this issue. If you can look past the screen laptop is awesome. Light weight for 15", i7 11th gen and 16gb ram. Only reason its not an EVO is it has a barrel charger not USB TYPE C but it has Hello face login with fingerprint. Again if you are not watching movies or playing games where there is going to be dark scenes then this is a great laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quility 10/10 great work, watching movies and listening to music. I mainly use it fornwork, video chats, meetings, powerpoint,multi-tasking etc. Not one issue. Runs great its very quite even when the fans kick in. Its also goos for light gaming. Highly recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Spectre is Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop. Its fast, easy to use, and the mouse pad gives great control of the cursor. The screen vibrant and 15.6 inches. Although the screen is large the laptop doesn't feel to bulky. It comes with a stylus which writes and draws smoothly on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop all around. Touch screen. Ease of use. Great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an well rounded computer. It has everything you need. I use it for school and so far so good( I had my computer for a week now). The computer comes in 3 boxes so it is well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP touch screen laptop and the colors are great!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 1 out of 5 stars

    DO NOT BUY THIS PC!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS PC!!! I purchased this PC last week and have yet to complete an assignment for school. THIS IS A $1600 PC!! I can be in the middle of an assignment and it just randomly drops to a Windows stop code screen saying INACCESSIBLE_BOOT_DEVICE. I have updated all of the drivers, including the BIOS, and nothing has helped. In the past week that I have owned this device, it has crashed with this blue screen 15+ times. I will be returning it today. I love the look of this PC. I love the speed of this PC---- when it works, which is not often. BUYERS BEWARE!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expect for the issue with fan running even in idle state when plugged in, everything else is top quality. HP did a very good job with the beautiful 4k screen and convertible option for the 15 inch variant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm very happy with my over all purchase. Love the 2 and one aspect of it. Also happy it came with a protection padded Sleeve. Geek squad set it up for me and it's working just fine.

    I would recommend this to a friend
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