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Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Cons mentioned:
    Paper jam, Portable

    Rated 1 out of 5 stars

    Broken Out Of Box Zero Customer Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, our unit will not stay on when unplugged even though the app says it's fully charged, the paper feeder motor jammed with the cleaning sheet and the unit turned off. Spent 2 hours in contact with HP troubleshooting and received the advice to "use some tweezers or a very thin tool" to get the paper out. I'm in contact with best by to figure out a return, but I bought it a month ago for christmas and it might be too late to return. DO NOT BUY THIS PRINTER. IT'S AWFUL!

    No, I would not recommend this to a friend
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