Customer Ratings & Reviews

I was looking your great laptops with a great affordable price. My search ended at Best Buy. I got the laptop that I like. I love the texture and its color. Thank you Best Buy. I also appreciate how it was been wrapped. I'm happy with this buy!

A bought this for a teenager...and it’s very slow, unable to keep up with online school. It’s barely managing to handle Teams meetings and multiple apps. It’s OK for basic use, but isn’t anything close to how they’ve advertised it as a gaming laptop. My son was very disappointed but at least he learned to research specifications.

Computer is a good computer but can’t really have to much on it without getting pretty slow, but ordering and delivery was quick

This laptop is so slow and bad I had to return it almost immediately. I couldn't even do simply things like stream videos on youtube without having to wait way too long for the page to load. It's much better to invest in something more expensive

Great for the price nice laptop . Easy to use. Great display.

A little slow for example when you turn it on takes a while but does the job after all you get what you pay for.

The HO was purchased for my grand daughter entering her first year of collage. She is very happy with her HP.

Great laptop quality for the price! Runs everything that has been asked of it so far.

After downloading The Sims 4 I have NO storage left. Like maybe 3 GB... very disappointed in that. Other than that it's a great laptop!

my little sister is happy with her laptop. everything very easy and fast

My father-in-law bought this to replace his wife's Asus Chromebook after the screen failed. He did not understand the difference between Chromebooks and Windows laptops, so he came home from the store with this. Initial setup was a bit annoying, since Windows 10 requires you to create a Microsoft account to login to the computer, and then Windows 10 throws up obstacles to keep you from installing non-Microsoft programs, such as the popular Google Chrome browser. Once I finally got Windows setup and running, I was frustrated with how slow the computer was. Everything was sluggish. Loading the browser took several seconds, and then loading up a website takes several seconds. These are things that happen instantly on our 2015-era Chromebook. And this is when the laptop is fresh and brand new. It's only going to get worse as time goes on. After a few minutes of trying to use the laptop, I did a factory reset, boxed it back up, and returned it. These same specs would be great in a Chromebook, but in a Windows machine they didn't cut it. Moral of the story: A couple hundred bucks can get you a serviceable Chromebook, but it only gets you an under-powered Windows laptop. Please note that other than the sluggishness of the laptop, the quality seemed to be decent. The keyboard was nice to type on, and the screen looked fine.