Customer Ratings & Reviews

For perspective, I'm a serious Android "power user" and have owned several high-end smartphones on Verizon (most recently a Samsung Galaxy Nexus). I considered three phones for an upgrade: the HTC One M8, Samsung Galaxy S5; and LG G2. I quickly eliminated the G2, because it's simply too old to be competitive anymore until the new G3 begins shipping. It was a tough choice between the M8 and the S5. Both are great phones, and I don't think it's possible to say that one is "better" than the other... it's more a question of which is better for each buyer, based on the particular features you prioritize most highly. If you want every possible feature, including a much higher-resolution rear camera, fingerprint scanner, removable battery, waterproof construction, and the better known Samsung name, you'll probably lean towards the S5. So did I, at the beginning. But as I looked at each more closely and actually used them hands-on, my opinion completely changed. To begin, the M8 is much better-looking. It's all metal, and has the kind of high quality design and solid construction you'd associate with an Apple product. The S5, while improved over my Galaxy Nexus, is still all plastic. Side by side or in your hand, there's just no comparison - and I'm tired of plastic phones. You won't even want to hide it in a case! Both have great displays. The S5's is slightly larger and more saturated, as is typical with AMOLED screens. But to me, it's a bit like comparing TV's: the one that initially impresses you may not be as accurate or natural. I absolutely love the M8's display - videos and photos look quite natural and well balanced with very dark blacks, and there's more than enough brightness (I find setting it much more than halfway to be almost painful). It uses the latest Gorilla Glass, so scratching it is almost impossible - no screen protector is needed or even desirable. As to software, I've always been a "pure Android" guy - I've never liked vendor overlays like Samsung's TouchWiz or HTC's Sense because they always seem to complicate the Android user experience, and can't be turned off without rooting and installing a custom ROM. But I've been pleasantly surprised by the latest Sense 6 which I find clean and simple, and I think actually improves Android's usability to the point that I'll probably stick with it. (TouchWiz, however, seems just as cluttered as it's always been, and IMHO is a good reason to avoid Samsung phones other than Developer Editions... but to each their own.) I've seen lots of hating on the M8's rear camera. It's not quite as bad as the 4 MP spec alone suggests, because these pixels are much larger than standard and let in more light. The M8 gives very natural color, and the large-pixel design actually produces much more usable images in low light. A friend and I compared his Samsung S4 with my M8, shooting photos without flash in a dimly lit restaurant, and those from the M8 were visibly brighter. I've seen similar comments in online reviews. But I'm a photo enthusiast with a Canon DLSR, professional lenses, etc. So for me, the phone camera is secondary, and is more than good enough if I don't happen to have my Canon gear with me. However, if the phone will be your only camera and you plan to shoot lots of photos and video, the S5 would probably be a better choice. (The notable exception is for selfies, where the M8's 5 MP front camera has more than twice the resolution of the S5.) Finally, HTC's dual front mounted stereo "Boomsound" speakers and amps are just amazing, in both volume and quality. I can't believe such awesome sound can come from a device this small - it simply blows away the single tinny rear mounted mono speaker found in the S5 or most other phones. This is the first phone where I can actually play music that sounds halfway decent through the internal speakers. And those same speakers improve the volume and quality of ringtones, the speakerphone, etc. So far, I'm finding battery life to be a pleasant surprise. I can actually make it through a full day without recharging, or about 5 hours of continuous screen-on use (browsing, video, email, games, etc.) The S5's fingerprint scanner and totally waterproof case simply aren't very important to me personally. And while I'd much prefer a replaceable battery like the S5, as long as I can get a day's use without recharging, it's not such a big deal. Batteries usually last at least two years, at which point I'll be looking to upgrade again anyway. Last but not least, for the Android enthusiast and hacker: If you're committed to Verizon service (as I am), the M8 can be easily rooted with a custom recovery vs. the S5, which is locked down tighter than a drum by both Verizon and AT&T. While someone may manage to achieve root on the S5 with these carriers at some point, it hasn't happened yet - and that was a dealbreaking factor for me. The online purchasing process through Best Buy was quick and painless, and I received the phone in just a few days. Best Buy ships the phone unactivated, with the new SIM card already installed - just turn on the phone and follow the instructions. Alternatively, if you don't want to lose your precious grandfathered unlimited data plan, simply swap in the SIM card from your current phone BEFORE turning on the new one. For me, this was a huge benefit of purchasing through Best Buy online. I got my new phone at a competitive price, didn't even have to visit the store, and kept my unlimited data plan - works for me!

I was down to this and the Samsung S5. I am 3 weeks or so into this phone, but I got a chance to spend some time with a friends S5. I have to say that the S5 seems a bit more laggy to me. Granted, I have disabled all of the apps that I find useless, which may have effected the comparison. I love how HTC allows you to very simply disable and hide apps (including blink feed) without any need to actually root. The Samsung screen is certainly vivid , but honestly it is somewhat akin to the over saturated colors of filter induced postcards in my opinion. Needless to say the speakers are among the best. Honestly, I could not care less about the boom sound, as I will not be listening to music on this much. I will however be using the GPS a lot when I travel for work. The speakers really come in handy for that as well as speaker phone use for calls. The call sound quality is very good, considering that Verizon will default to the vocoder and bit rate that uses the least amount of data to conserve their bandwidth regardless on the ill affect on sound quality. The actual speaker placement for handheld use is a little odd. It is a little left of center (unlike the M7). I was concerned about this, but very quickly adapted. So many have said the camera is a deal breaker. While I must admit it is far from the best, it is noticeably better than my other friends M7, and I thought that was pretty good. If I need more definition to zoom in a pic, I will use one of my dedicated cameras. I have at this point been very satisfied with the camera. I will also say that the low light accuracy far surpasses the others I have compared it to. There are phones that have better specs on paper... there always will be a newer chip... BUT the reality is, when a phone is as peppy as this, what is the point to constantly crave the newer chip? Samsung, Moto, LG and Sony all have some awesome phones available right now. I chose the HTC for many reasons based on spending a year with my friends HTC M7. I like how HTC updates the device often and with zero negative impact. So, at this point I can very easily say this is among the best smart phones I have tried, and that is pretty much all of them. Rant over.... OK... stop reading these reviews (like I did) and just buy the thing! It rocks!!

I got this today at my local Best Buy as an upgrade from my Moto X, which I was using as my daily driver for a while. I have been waiting for the next generation of the HTC One for a while now because I really enjoyed the original. The All New HTC One takes everything that was good about the original and makes it better. There is a larger 5" display that retains the beautiful 1080p Super LCD panel, a faster 2.3GHZ Snapdragon 801 SOC from Qualcomm, making it the fastest phone available right now. Benchmarks are amazing, showing it to be faster than speed demons like the Note 3, LG G2, and the Nexus 5, as well as the iPhone 5s. The Duo Camera is a nice feature that retains the original 4.1 UltraPixel rear camera that captures better in low light, as well as another 2.1MP sensor that adds depth and gives the ability to re-focus even after you take the shot. Sense 6.0 is a delight to use on top Android 4.4.2 Kit Kat and is a very smooth, buttery experience. Overall this is the best smartphone I have ever used and would recommend to anyone looking for a new phone.

this phone combines the good parts of the iphone and the android and it also has great speakers. And tons of great apps. The screen size is great. Great reception, great camera with cool photo editing options built in plus emoji is already there too! I'm very satisfied this a great smartphone.

If there is a feature you'd want on a phone this phone has got it. microSD for storage, healthy amount of onboard storage, bright screen with great color reproduction, front facing stereo speakers, IR blaster, and Android, the most versatile mobile OS on the market. PRobably the only negatives are that the phone is bigger than what the screen size offers and the camera is just absolutely horrid. If you can look past those 2 points, then you've got a great phone.

Switched from my iPhone 5 to the HTC M8 mainly for the larger screen but I had been an android user in the past and missed many of its features such as unlimited customization abilities. I've had the phone over a month and am very pleased. Battery life is incredible - a full 24 hours on moderate use and easily all day on heavy use. The phone is beautiful, no other way to say it. I'm a girl and our phones are another fashion accessory. It's clean and curved and elegant while being durable at the same time. I'm still learning how to fine tune many of the settings which is the reason for 4 stars, there are so many configurations available it can almost be sensory overload at times. The camera is not nearly as crisp as the Samsung but its decent and what it lacks in sharpness it makes up for in speed. All in all very happy with this phone and don't see ever going back to the iPhone.

The screen is amazing. It is very responsive, so that took some getting use to, but I love that I don't have to jab at the screen in order for it to work. There are great hands free options that I haven't even fully explored. The battery is amazing. Full day of talking on the phone, pinning on Pinterest, etc. and battery only goes down 50%. Unlike my old droid bionic, which the battery drained even when I wasn't doing anything and would die mid-day. Was definitely worth waiting for the M8. Sound quality is amazing with the front facing speakers. LOVE IT LOVE IT LOVE IT!!!!!

Had to choose between this and Samsung 5. Think I made a great choice. Sleek look, excellent speakers in the front. Takes terrific pictures, maybe i'm photographically challenged but do find it a bit confusing at times to use the camera. The video is second to none, great for watching ESPN/Netflix, etc. Works really well using wifi connections too. Not a lot of bloatware and very easy to set up. great price, Highly recommended!

The HTC One (M8) is one feature packed phone, with the dual speakers, very nice camera for some stunning photos and stylish design. Very easy to use.

Definitely a high-end phone that is worth the money if you are looking for a nice balance of function vs. features. Meets my every need with little compromise.

Owner for about a month now and very pleased. Enjoy the solid construction and sleek design. Camera takes great pictures and the Zoe experience makes sharing the experiences simple. Battery life is good. BlinkFeed is nice for social media hub.

This is the first non-Motorola phone I've had in years. I'm very satisfied with it. Battery life has been quite good for my uses (I don't play games or watch a lot of video). The size is appropriate as a phone handset and the display is more than satisfactory for email, web browser, and maps.

Awesome phone definitely givingSamsung and Apple a run for their money. The phone has a great processor and ram and with the new updates to HTC sense the phone navigates a lot faster. I bought this phone for my wife since I am an avid Apple fanatic but it's cool that I set her IR blaster to control the majority of our home theater system, TV, Comcast box, bluray player, Apple TV, and then Dennon AV receiver.

This is a fantastic phone. It is very fast, has a sharp display, strong battery life (I can get through more than a day without charging), and I like the HTC apps such as Blinkfeed and Zoe. It also looks smooth, beautiful and solidly built. The sound from the front-facing Boomsound speakers is high-quality. Although some people have questioned the camera, I have been happy with it. One thing that is important is to focus the camera on the correct spot to avoid overexposure or underexposure.

The cellphone is fast, looks great. Has a lot of storage.

For a cell phone, the dual speakers located on the front of the phone offer pretty good sound. The amber gold color is nice, but since the phone is protected with an OtterBox, you don't see much of the color anyway. Good size phone, and still small enough to fit in pants pocket.

Definitely attractive, slim enough to be comfortable for my hands. The android interface is intuitive and easy. Not loaded with bloatware like the horrible Samsung Galaxy phone I got first. The camera is not great, as most reviews say, but its enough to record the moment. Sufficiently fast (navigation and some apps take a while to load, but I dont think thats an HTC issue, I thin its a Verizon issue.) This is my third HTC - I continue to like them!

I have been an iPhone user for a long time. My son talked me into switching. I was hesitant at first. Mainly because I'm not a techno person by any stretch of the imagination! But, the HTC is very user friendly. The sound quality is really good. Pictures are great. I love the bigger screen. Plus, there are a lot more free apps!!!

HTC makes great products! Love the camera and aps available. Use my phone for many things other than making calls and it hasn't let me down yet.

My son replaced from iPhone 5 to this, HTC One M8. Big screen and easy to use.