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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 24 reviews

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92%
would recommend
to a friend

Customers are saying

Customers regard the VIVE Pro Virtual Reality System as an immersive and comfortable headset with excellent visuals. They appreciate the high resolution display, which they find to be superior to other headsets like the Oculus Rift. The setup process is also seen as user-friendly and straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Immersive
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Htc vive pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great update from the regular HTC Vive but it may be very expensive for most I got it under credit but pays half of it in cash so it wasn't too hard but actually I have two of them on each side of the room musty I love it because it gets you up and off your chair and ready to explore new worlds out there in VR and it brings immersion to a whole new level

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Resolution, Setup
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Yes, it's worth it! Serious VR tech package.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virtual reality takes me to new places and provides a fun workout experience right in my living room. PROS: - Higher resolution - makes text much easier to read, especially at lens edges. Bright, colorful, crisp. Greatly reduced SDE (screen door effect) - I never notice it. Better view distance. - Integrated headphones - very adjustable and sounds crisp (nice 3D spatial sound). Haven't had issues with the volume. If you want booming bass, hook up a subwoofer. - Comfort - it just feels right. Easily accomodates all types of glasses. Put on, take off, with minimal effort. No discomfort even after hours of use. - Excellent software library. The Vive caters to the indie developer community so you'll find all sorts of games and experiences. Plays Rift games too with ReVive. - Version 2.0 tracking system is more efficient, and allows more robust communication between the base stations and sensors. It provides much more than just a larger play area. - Room scale is absolutely amazing. Tracking is near perfect. I only have a 6'x7' play area, and it works well. The more space, the better! - Vive setup - easy step-by-step visual walkthrough guiding you through the process. The Chaperone system is very accurate and keeps you in your play area. - Future proof - 2 cameras, which can allow hand tracking and other uses; increased resolution can be utilized by AAA games; 2.0 tracking is more advanced. CONS: - Price. Not yet affordable enough for most mainstream users. Seems to be priced for business use and VR enthusiasts. - Setup takes some time (about 1-2 hours). You need to update the firmware on your controllers and headset (easy to do using Steam VR). - The setup app assumes you use version 1.0 base stations. The updated information was found by searching the Vive website. A little confusing at first. - Doesn't include 'knuckles' type controllers - still uses the original wand design. It still works well, but no finger gestures. Hopefully Valve gets this released soon. TIPS: - If you have audio issues with the headphones, update the firmware and adjust the audio settings in the Vive and Steam VR apps. - Wear a sweatband to absorb sweat and protect the headset from damage, especially if working out. - You might want to buy controller protector guards for the wands (to prevent damaging them if you hit them against something). - The tracking system works best in a play area free of reflective surfaces (glass, mirrors, etc.). - 'The Lab' is an awesome FREE game/experience collection available for download on Steam - this will demonstrate the potential of the Vive. THOUGHTS: - I was going to hold out and wait for "2nd gen VR", but the current gen is refined and mature, with plenty of content. The Vive Pro is the next big step to 2nd gen VR, especially with wireless tech and better controllers coming soon. A wider FOV (field of view) doesn't necessarily equate to a better experience; it's all about the content and support. Having done much research into all the major VR headsets, and having used the Rift before, I feel the Vive Pro is the best option out there for anyone wanting the best VR experience NOW. It's a good option for developers, too, as Vive is more open platform.

    I would recommend this to a friend
  • Pros mentioned:
    Immersive

    Rated 5 out of 5 stars

    Get lost in VR.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tell you the truth I don’t use it as much as I want too, but when I do I’m stuck in this thing for hours. The kids love it, I love it. Just roll up some backwoods and jump in these you’ll forget anything you had going on that day. Some of my friends experienced vertigo/motion sickness and got a little sick, so keep a baggie close incase they have to blow chunks. You can catch games on the low if you wait for the specials on Steam especially on Black Friday/cyber Monday that’s when I load up on games. Also get the wireless adapter so you have more roaming capabilities, if you sweat easily use a bandanna around your head. I love this thing, said I was going to use it for work but so far it’s been all play.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Resolution

    Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for! This resolution is so much better than my Oculus Rift. I can play longer before getting the fuzzy headed VR feeling (to the tune of hours). The audio is far superior as well. Overall design is amazing. The name "Pro" is not something thrown on there for marketing. This is the kind of headset you'd expect an entertainment company or business to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Arguably the VR set on the market currently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent visuals and comfortable to wear. Needs to be a current PC that is up to date on ports and graphic card capabilities. Only draw back is the on board speakers dont line up well with all head types. Awesome VR fun

    I would recommend this to a friend
  • Pros mentioned:
    Resolution

    Rated 5 out of 5 stars

    This thing is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t used VR since the 90’s at a gaming cafe. It has come a long way! I went with the pro for better resolution and had the sound built in. Sound is great! What is nice is if I turn it down a little I can still hear the people in the room, if it didn’t have this I would have gotten headphones that engulfed my ears which would be great if I was by myself, but since I got this as my Xmas gift to myself, there has not been a night where people have not come over. I have people who aren’t gamers talking about it and wanting to play everyday. The experience is awesome, steam VR is a fantastic UI, the games are great and Creed is a workout. I’m recommending this to everyone I talk to. Most fun I’ve had in awhile and as one person said it, “now we don’t have to go to Disney!”

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Setup

    Rated 5 out of 5 stars

    Great Fun for the whole Family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has really enjoyed the Vive experience. I am not much of a gamer but it is really easy to use and fairly easy to set up. You have to run the best video card out there to be able to run the high quality video.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    My Son Loved His VR Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy To Install And The Clarity Is Like No Other! I Love Our New VIVE PRO!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VR at it's finest. It is truly amazing what they can do now. Unfortunately had a problem with a tracker and the headset losing focus only after 5 uses. BB is replacing it so that's good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the first generation headset and this is my opinion on this one. Better fit for those of us that use glasses. The depth is adjustable to allow for glasses and different faces. The nose area is larger making it easier to breath. Better ventilation. Better weight distribution on the head (mostly front to back). I didn’t notice any improvements with the 2.0 versions of controller and lighthouse. The resolution is only slightly better. Resolution alone I would say is not a reason to upgrade from the original Vive. I can see myself keeping this until technology advances in field of view. Works great with my 1080 video card and 16 gig ddr4, ryzen 6 core is fine.

    I would recommend this to a friend
  • Cons mentioned:
    Cable hindrance

    Rated 4 out of 5 stars

    Great professional VR kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kit is completely professional and amazing in each of its components but to have freedom of play the cable is a hindrance.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics and much better than the ps4 VR. You have to mount 2 sensors on each wall, that was only thing I did not like. Overall it’s a great device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally have both working on both sides of my entertainment room and soon i will be adding the wireless adapter to both and with 4 9f the 2.0 lighthouses it is an amazing thrill ride

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite VR system so far. I wish we did not need to setup any sensors. That would make this VR perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 12 year old loves it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks so real! My son loves playing on it. He plays his friend while he’s at another house like Xbox, it’s super cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality VR experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had so much fun using this system. The Pro version offers great comfort options and the built-in headphones offer great sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my son xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. I haven't tried it myself but I will review again once I do. But so far so good

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Workmanship not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base station of VR is defective. I was lucky I was able to return it at Best buy. Since HTC has terrible customer service after reading the HTC forum. I decided not to do an exchange and avoid the risk. 1500$ product should have much better quality control and technical support

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality,of your into virtual reality games this is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my grandson for a Christmas present.

    I would recommend this to a friend
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