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Customer reviews

Rating 3.6 out of 5 stars with 8 reviews

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63%
would recommend
to a friend

Customers are saying

Customers are delighted by the Nursery Pal Cloud Twin 5" Smart HD Wi-Fi Video Baby Monitor's video quality. They appreciate the good range and images, as well as the perfect screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Smart phone app

    Rated 4 out of 5 stars

    Good monitor

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor, wish screen was HD however it works with Apple devices so we use iPad as our monitor screen.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Baby life is abysmal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have good range and images but the short battery life makes the monitor useless.

    No, I would not recommend this to a friend
    • Brand response from Binatone Team
      Posted .

      Hello Jakob,

      I'm sorry for your disappointment. Usually, a new battery lasts up to 1 to 3 hours. This considering the monitor goes into audio mode only. When the video is kept activated all the time, or you frequently turn it on, the battery will last considerably less. The batteries are designed to be used for short periods only, for instance, when there is no power outlet near. We recommend that the unit is plugged in at night to last the whole period.

      If you need further assistance with this, please contact me via email or live chat, and refer to this case number I created for you: BVRM83. You can find our contact details in the quick start guide.

      Thanks,
      Crystal & the Hubble Connected Team binatonena

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this baby monitor. I had an Arlo Baby that recently started acting glitchy so even though I loved the Arlo Baby and it's features I had to move on. This baby monitor was the closest thing to the Arlo Baby that I could find with the hopes that video wouldn't be spotty. I recommend this baby monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Security

    Rated 1 out of 5 stars

    HACKED!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until someone hacked the feed and was able to talk to my children !!!! I thought because it wasn’t on Wi-Fi we wouldn’t get any hackers, but boy was I wrong. A grown man was talking to my young children at night. Be aware unplug the camera before any diaper changes you never know if a pervert is watching.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was sub par at best and the audio wasn't clear at all. Not worth the money

    No, I would not recommend this to a friend
    • Brand response from Binatone Team
      Posted .

      Hello StupidFast,

      To help you with this, we suggest you reset the units with the following steps:

      Parent Unit: With the parent unit plugged in, turn it on, insert a paperclip or something small enough that fits inside into the reset hole above the power port. The parent will reset and turn it off and back on.

      Baby Unit: With the baby unit plugged in, turn it off or unplug it. Press and hold the pair button while turning it on or plugging in. Continue to hold the Pair button until a long beep is heard. This may take up to 30 seconds.

      If the issue remains, please do get in touch with me via email or live chat so I can help further, and deserve your 5 stars. Our live chat is open Monday to Friday, from 8 am to 8 pm EST. You can find us here: https://support.hubbleconnected.com/. When you reach out, please refer to this case number I created for you: BVRM242, and put it in the subject. We will get back to you asap.

      Kind regards,
      Crystal and the Hubble Connected Team. binatonena

  • Pros mentioned:
    Screen size, Smart phone app

    Rated 5 out of 5 stars

    Great Monitor!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hubble Nursery Pal smart monitor is perfect to have to keep a watch your little one. The screen is size is perfect and gives perfect clarity and very user friendly. I love that it gives you the ability to use an app on your smart phone. So that you can have two cameras connected to the same parent unit. I find the smart phone feature great for working parents that wants to do a quick check in on their little ones. I did find that the camera does lag a little. Setting up the camera was quick and easy the instructions were very clear on how to set up your monitor. Overall this is a well designed unit and perfect for any parent to keep a watch on their little ones.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Video quality

    Rated 5 out of 5 stars

    Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great that I can access through my phone and watch my little one when I’m not home. Really good cámara quality and perfect screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Love

    Rated 5 out of 5 stars

    Most amazing baby piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Absolutely loveeeeeeeeeeeeeeeeerr

    I would recommend this to a friend
  • Customer reviews from binatoneglobal.com

    User rating, 4.8 out of 5 stars with 120 reviews on binatoneglobal.com.

    See all binatoneglobal.com reviews
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